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Private parking tickets / Re: MET parking services - Notice to keeper - Parking or waiting in a disabled bay without clearly displaying a disabled
« on: April 11, 2025, 05:56:06 am »
POPLA Verification Code: **********
Thank you for your correspondence received in regards to the above parking charge.
The terms and conditions of use of the car park are clearly stated on signs prominently displayed around the car park.These include that vehicles parked or waiting in marked disabled bays must clearly display a valid disabled badge faceup in the front windscreen. When your vehicle was observed there was no valid disabled badge clearly displayed therefore we believe the charge was issued correctly and we are upholding it.We are confident there are sufficient signs at this location bringing the terms and conditions of parking to the attention ofmotorists and it remains the driver's responsibility to check the signs where they park and comply with the terms andconditions. Our notice to keeper complies in all respects with the requirements of the Protection of Freedoms Act and you are advised that where the charge has not been paid in full and 29 days has passed since we issued the charge and we still do not know the name and address for service of court papers of the driver, we are entitled to pursue the registered keeper for payment of the outstanding charge.
On this occasion, we are prepared to discount the charge to £20 subject to the charge being paid within 14 days of the date of this letter. If it remains outstanding at the end of the 14-day period, the full charge of £100 will be payable. Please note that this gesture may not be repeated in the future. To avoid future charges please ensure you fully comply with all terms and conditions in place when you park.
This decision, which has been based on the facts of the case and takes into account our consideration of any mitigating circumstances, is our final decision. You have reached the end of our internal appeals procedure and you now have a number of options:
1. Pay or, if you were not the driver of the vehicle at the time of the incident, request the driver to pay the parking chargeat the prevailing price of £20.00 within 14 days of today's date. Please note that if payment is not received by this datethe parking charge will be payable at £100.00 and further costs will accrue if the case is passed to our debt resolutionagents for collection or if we need to proceed with court action to collect the money due to us. Payment may be madeonline atwww.paymetparking.comor by phone on 020 3781 7471.
2. Make an appeal to POPLA, the Independent Appeals Service, within 28 days of the date of this letter by going to theonline appeals system at: www.popla.co.uk using verification code:****** Please note that POPLA will considerthe evidence of both parties and make their decision based upon the facts and application of the relevant law. Please note that if you opt to appeal to POPLA, and should POPLA's decision NOT go in your favour, you will be required topay the full amount of £100.00. Please note if the contravention occurred in Scotland only the driver may appeal to POPLA. By law we are also required to inform you that Ombudsman Services (www.ombudsman-services.org) provides an alternative dispute resolution service that would be competent to deal with your appeal. However, we have notc hosen to participate in their alternative dispute resolution service. As such should you wish to appeal then you must do so to POPLA as explained above.
3. If you choose to do nothing, we will seek to recover the monies owed to us via our debt recovery procedures and may proceed with court action.
Yours sincerely
Thank you for your correspondence received in regards to the above parking charge.
The terms and conditions of use of the car park are clearly stated on signs prominently displayed around the car park.These include that vehicles parked or waiting in marked disabled bays must clearly display a valid disabled badge faceup in the front windscreen. When your vehicle was observed there was no valid disabled badge clearly displayed therefore we believe the charge was issued correctly and we are upholding it.We are confident there are sufficient signs at this location bringing the terms and conditions of parking to the attention ofmotorists and it remains the driver's responsibility to check the signs where they park and comply with the terms andconditions. Our notice to keeper complies in all respects with the requirements of the Protection of Freedoms Act and you are advised that where the charge has not been paid in full and 29 days has passed since we issued the charge and we still do not know the name and address for service of court papers of the driver, we are entitled to pursue the registered keeper for payment of the outstanding charge.
On this occasion, we are prepared to discount the charge to £20 subject to the charge being paid within 14 days of the date of this letter. If it remains outstanding at the end of the 14-day period, the full charge of £100 will be payable. Please note that this gesture may not be repeated in the future. To avoid future charges please ensure you fully comply with all terms and conditions in place when you park.
This decision, which has been based on the facts of the case and takes into account our consideration of any mitigating circumstances, is our final decision. You have reached the end of our internal appeals procedure and you now have a number of options:
1. Pay or, if you were not the driver of the vehicle at the time of the incident, request the driver to pay the parking chargeat the prevailing price of £20.00 within 14 days of today's date. Please note that if payment is not received by this datethe parking charge will be payable at £100.00 and further costs will accrue if the case is passed to our debt resolutionagents for collection or if we need to proceed with court action to collect the money due to us. Payment may be madeonline atwww.paymetparking.comor by phone on 020 3781 7471.
2. Make an appeal to POPLA, the Independent Appeals Service, within 28 days of the date of this letter by going to theonline appeals system at: www.popla.co.uk using verification code:****** Please note that POPLA will considerthe evidence of both parties and make their decision based upon the facts and application of the relevant law. Please note that if you opt to appeal to POPLA, and should POPLA's decision NOT go in your favour, you will be required topay the full amount of £100.00. Please note if the contravention occurred in Scotland only the driver may appeal to POPLA. By law we are also required to inform you that Ombudsman Services (www.ombudsman-services.org) provides an alternative dispute resolution service that would be competent to deal with your appeal. However, we have notc hosen to participate in their alternative dispute resolution service. As such should you wish to appeal then you must do so to POPLA as explained above.
3. If you choose to do nothing, we will seek to recover the monies owed to us via our debt recovery procedures and may proceed with court action.
Yours sincerely