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Messages - DKTM

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Thanks in advance for all your good work and any help with this one.

The driver paid for parking within a couple of minutes of finding a space in this busy car park by the beach. Was pretty sure the ticket issued from the machine had been left on the dash but can't prove that. There were other identical format tickets in the car from other car parks in the area over the previous couple of days so could have been confused by either the driver (displayed the wrong one) or the parking attendant.

Alliance Parking website Appeals FAQs state that having paid for the parking in question is not a valid reason for cancelling the PCN in this case as the charge is for 'Not displaying a valid ticket for inspection' as opposed to not having paid for the parking.

Unfortunately I can't provide any photos of signage in the car park as the driver was on holiday and now returned home a long way away. But have attached the PCN here.

Any help very gratefully received, thanks!




2
Thanks very much for this. I see your point and it is contradictory. How would you advise I proceed please?

3
Thanks. I've updated the original post with a link to the images including the PCN notice.

4
I received amazing help on here recently and sadly need it again...

As registered keeper I've received a PCN for £100 (£60 if paid within 14 days of 24/02/25) from PPS (Private Parking Solutions London Ltd) for being ‘parked on private land…at BT Ealing Green, W5 5EJ…Parking in No Parking area”

On 20/02/25 the car was taking equipment to a music session in an outbuilding at Pitzhanger Manor, Ealing, London. There was advice from staff there that unloading could be done at the end of a private road which has a gate right by the venue (which is on the edge but within a public park) and the car then driven round to the other side of the Park to park. Which is what happened.

Because advice had been received from the Pitzhanger Manor staff about unloading but not parking in this site, and because unloading was being done in a hurry, and because the sign says in larger letters (No Parking At Any Time’), the small print underneath was not noticed until now reviewing the PCN photos. The small print on the sign does also say ‘strictly no parking, waiting or loading at any time’ - (photo attached).

There are several photos attached to the PCN and they're clearly taken by someone on foot as there are a large variety of angles and distances. The first photo time is 09.42.09 and the last one is 09.48.12. The hazards were on the entire time so it was quite clear it wasn't 'parking’, although given the small print on the sign that may be irrelevant. Some of the photos show the hazards on.

Any advice on whether anything can be done would be much appreciated.

https://imgur.com/a/3CTTxoE

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5
A swift response (attached)! And a good result. Those buttons on the machine in the leisure centre have seriously deteriorated over the last year or so, but they would have happily taken my cash regardless. There was no addressing the non-delivery of the PCN or reminder though, although they attached PDF copies of both with their reply. We definitely received neither, is it worth pointing that out?

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I definitely will, thanks.

Complaint letter sent, will report the response when I hear back.

7
This is amazing help, thank you.

I will do as you advise immediately, and report back the response.

I wish I had found this forum sooner. Unfortunately I already paid up for the Gatwick drop off, and also last October a car park which I wrongly assumed was free parking for the supermarket and Burger King it seemed to be serving.

8
Thanks very much for your advice.

I'm afraid I haven't managed to find a way to access the current V5C data online - I found a way to change the address attached to it but not view the current status, forgive me if I'm being stupid. However, the paper certificate I have here has the correct address on it and we haven't moved since purchasing the car (2020) and registering myself as sole keeper (2021).

It is very strange that we didn't receive the PCN - it's within the realms of possibility, although unlikely, that one letter could have got lost in our house in a slew of Christmas mail but not also a reminder. We have unfortunately received other PCNs relating to the same vehicle without any issues, including 2 within the last 4 months.

9
We parked in Tooting Leisure Centre car park, SW17, on Dec 1st 2024. We are regular visitors there for swimming and gymnastics lessons and kids birthday parties at weekends. Our recollection is that we entered the car reg into the machine in the leisure centre for registering parking, but it's a long time ago now, and the machine also has dodgy buttons which often need several presses to work.

The first we've known that something hadn't gone right was this week, opening a plain envelope to discover a demand for £170 from Debt Recovery Plus addressed to me, presumably as the registered keeper.

We have definitely never received a PCN for this. I am diligent about paying quickly when I'm at fault and have paid a Gatwick drop-off PCN in the same time period after forgetting to pay within the time limit.

The parking company is listed as MET Parking Services Ltd, but entering the details of the PCN on their website produces a 'sorry there was a problem obtaining these details' message.

Any advice on how to proceed gratefully received, I greatly resent the thought of having to pay £170.

The stated deadline for payment from Debt Recovery Plus is 17/02/25, I was planning to call them but have seen advice elsewhere on this site to never contact the debt recovery companies.


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