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Private parking tickets / Re: PCM Ltd parking ticket
« on: September 03, 2025, 10:44:12 am »
Thanks, will do
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Private parking tickets / Re: PCM Ltd parking ticket
« on: September 03, 2025, 09:57:44 am »
Hi there,
6 weeks after sending Moorside Legal the drafted response to letter of claim, they have responded to the email saying that in order to process it I need to pass their security checks by confirming address and post code, and vehicle registration. Should I respond to this with the requested information?
Email language below:
Dear
Thank you for your email.
To enable us to process your email, we need to confirm that we are corresponding with the correct individual. To pass our security checks, we ask that you confirm the following:
Address and post code
Vehicle registration
Please reply to this email to continue the email thread.
Yours sincerely
Moorside Legal
6 weeks after sending Moorside Legal the drafted response to letter of claim, they have responded to the email saying that in order to process it I need to pass their security checks by confirming address and post code, and vehicle registration. Should I respond to this with the requested information?
Email language below:
Dear
Thank you for your email.
To enable us to process your email, we need to confirm that we are corresponding with the correct individual. To pass our security checks, we ask that you confirm the following:
Address and post code
Vehicle registration
Please reply to this email to continue the email thread.
Yours sincerely
Moorside Legal
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Private parking tickets / Re: PCM Ltd parking ticket
« on: July 21, 2025, 08:24:51 pm »
Thank you so much! Have sent to them.
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Private parking tickets / Re: PCM Ltd parking ticket
« on: July 20, 2025, 04:30:45 pm »
Hi all,
I have received a Letter of Claim from Moorside Legal, I have attached all the pages that came through into the existing imgur.
https://imgur.com/a/Hb0XMuU
Should I respond to the letter? It is dated 26 June although due to post / holidays we have only just received it.
Thanks very much for any guidance.
I have received a Letter of Claim from Moorside Legal, I have attached all the pages that came through into the existing imgur.
https://imgur.com/a/Hb0XMuU
Should I respond to the letter? It is dated 26 June although due to post / holidays we have only just received it.
Thanks very much for any guidance.
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Private parking tickets / Re: PCM Ltd parking ticket
« on: March 04, 2025, 12:45:25 pm »No, that is not an LoC. You are a way off receiving an LoC. What you have received is the Notice to Keeper (NtK).
Did you send the appeal as suggested on day 27?
When I first posted we had already received the Notice to Keeper (dated 17/1/25) and were past the 27 days from the driver notice. I had previously submitted an appeal but had not received any response. Have they just sent another notice to keeper then? The one from 17/1 specifies it is Notice to Keeper, and the recent one (dated 14/2) says Keeper Liability Notice.
I guess I just continue to wait to receive the Letter of Claim?
Thanks
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Private parking tickets / Re: PCM Ltd parking ticket
« on: March 03, 2025, 11:36:02 am »
Hi,
We have now received a 'Keeper Liability Notice' from PCM, added to the imgur at https://imgur.com/a/Hb0XMuU
Is this the same as a Letter of Claim? Does it require any response?
Thanks
We have now received a 'Keeper Liability Notice' from PCM, added to the imgur at https://imgur.com/a/Hb0XMuU
Is this the same as a Letter of Claim? Does it require any response?
Thanks
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Private parking tickets / Re: PCM Ltd parking ticket
« on: January 28, 2025, 11:20:23 am »The way we would normally advise the Keeper of a vehicle that has received an NtD to appeal only as the Keeper on day 27 after the NtD is issued. This is because sometimes the operator will then respond to the appeal, invariably rejecting the appeal, but having failed to issue an NtK, cannot then rely on PoFA to hold the Keeper liable.
IN this case, the NtD itself is not PoFA compliant as it does not define the period of parking. This invalidates the PCN and they cannot transfer liability to the Keeper if the driver is not identified.
Whilst PCM have ignored the fact that their PCN is not PoFA compliant, they have threatened Keeper liability in the NtK. As they are IPC members, I do not advise trying to appeal to the IAS as that invariably is a waste of time. Others will disagree and if you do try, remember that you have a less than 5% chance of succeeding.
The ideal way this will be sorted is if they try to make a claim in the county court for the alleged debt. Here you will have around a 99% chance of winning.
You only need to safely ignore any debt collector or Debt Recovery Agent (DRA) letters. We don't need to see or know about them and you can safely use them as kindling. The DRAs are not a party to any contract allegedly breached by the driver and the are powerless to actually do anything except try and scare the low-hanging fruit on the gullible tree into paying up out of ignorance and fear.
If/when the Keeper receives a Letter of Claim (LoC) then came back and show us for further advice.
Thanks very much - will do so
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Private parking tickets / Re: PCM Ltd parking ticket
« on: January 28, 2025, 10:05:08 am »When you appealed the Notice to Driver (NtD) that was affixed to the vehicle, did you do so in your name as the Driver? Silly move if you did but we are where we are. PCM had no idea of the drivers identity until you gave it to them on a plate. Only the driver can be liable for the charge, especially if they have not complied fully with all the requirements of PoFA.
In whose name is the Notice to Keeper (NtK)? It matters not who the owner of the vehicle is. There is only a Registered Keeper and a Driver and they are both separate legal entities. The Keeper is under no legal obligation to identify the Driver and should never do so.
Based on the photos you have shown, no contract could have been formed based on the signage and the requirements to display the stupid scratch cards.
I didn't specify who the driver of the car was in the appeal, and didn't select any drop down box, just put in my name and email address as the contact information. I did state in the appeal wording 'I went out and switched the permits' so did not say if I was the driver or not but I'm not sure if that has done the damage anyway? No reply to appeal has been received.
The notice to Keeper is addressed to my husband who is the registered keeper. He has not appealed in his name yet, should we submit anything via the portal in his name?
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Private parking tickets / Re: PCM Ltd parking ticket
« on: January 27, 2025, 01:41:25 pm »
Oops totally missed that about 24 hours max stay. Even so, if you can stay for 24 hours across 2 days then you would still need two permits as the two dates would need to be scratched off?
1. Appealed in my name (with my email address), the car is mine and my husband's but registered keeper is my husband and the notice to keeper is addressed to him. I just did the admin of the appeal
2. Did not select any options identifying as driver but in my appeal did state 'I went out and switched the permits' not sure if that has done any damage
3. Spam emails are deleted after 30 days but I don't have anything in that time.
I can get some pictures later today of the car park and signage, have added to the imgur the google street view for now with the visitor bay marked in green and the signs in yellow
https://imgur.com/a/Hb0XMuU
Thank you for your help!
1. Appealed in my name (with my email address), the car is mine and my husband's but registered keeper is my husband and the notice to keeper is addressed to him. I just did the admin of the appeal
2. Did not select any options identifying as driver but in my appeal did state 'I went out and switched the permits' not sure if that has done any damage
3. Spam emails are deleted after 30 days but I don't have anything in that time.
I can get some pictures later today of the car park and signage, have added to the imgur the google street view for now with the visitor bay marked in green and the signs in yellow
https://imgur.com/a/Hb0XMuU
Thank you for your help!
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Private parking tickets / PCM Ltd parking ticket
« on: January 27, 2025, 12:18:18 pm »Hi there,
I was parked in a visitor bay of a residents-only car park managed by PCM for a period of three days. The visitor permits are scratch permits, requiring a new one each day. There are no time-limits in place for the car park and the permits last for the full 24 hours of each day.
We replaced the permit one evening at around 19:30pm for the permit for the next day as we knew we wouldn't be able to place it early in the morning, but at 19:45 received a PCN on the windscreen as we were no longer displaying a valid permit for the current day. The permits state you can only place one at a time, and surely it is not practical for permits to be replaced at midnight each night.
We appealed via the portal stating that we had valid permits each day but had just replaced it for the next day, have received no response to the appeal and have now received a Notice to Keeper. Should we appeal again? Do we have any chance of appealing this?
Imgur link to photos: https://imgur.com/a/Hb0XMuU
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