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I submitted an appeal on 17th March 25 and got a reply today: The operator has contacted us and told us that they have withdrawn your appeal.If you have already paid your parking charge, this is the reason your appeal will have been withdrawn. Unfortunately, you cannot pay your parking charge and appeal, which means that POPLA’s involvement in your appeal has ended. You will not be able to request a refund of the amount paid in order to resubmit your appeal to us.If you have not paid your parking charge, the operator has reviewed your appeal and chosen to cancel the parking charge. As the operator has withdrawn your appeal, POPLA’s involvement has now ended and you do not need to take any further action.Kind regardsPOPLA TeamThank you very much to the moderators on this forum for your help with all the letters and very glad I pursued this.

Thank you, I have also just managed to get proof that the flight arrived late, so would it be worth my while submitting that as evidence and also selecting - I was not the driver?

Hello, Im just submitting my appeal on the POPLA site, they ask for the below; do they need evidence that you were not the driver and how do I proof this? I was on a flight that arrived late but am waiting for the airline to send me confirmation of that. If I don't have this, what do I submit? I was not the driver or the registered keeper of the vehicle at he time of the alleged improper parking. Can you upload additional evidence to support your position?

Brilliant, thank you. So MET have to pay a fee to POPLA for every appeal they review?

Thank you, I will wait for any further comments/suggestions before submitting. Has this appeal successfully worked for others? I see there are no further updates to the post you referenced before, it would be interesting to know how POPLA responded. Also, should I adjust this [NAME] (Registered Keeper) (Appellant) to (Hirer) instead of Registered Keeper?

Hello, as I have a similar situation, I wondered if there was nay update with your appeal to POPLA?

Thank you that’s very helpful and appreciate you wording a response. Would also be good to know if point 3. is relevant for myself in the POPLA appeal It seems like those letter has not addressed the points I made in my appeal but just sent a generic letter out.

Since the appeal I made on the 30th Jan 2025, I have received the attached letter today. It seems like a generic letter, please could you advise on the next steps. Thank you. [ Guests cannot view attachments ]

Ah, I've only just seen your reply and I had already submitted my appeal as they state that if the appeal is rejected and its with in 14 day of the notice then they the charge of £60 still applies.

Thanks for sharing the link for the PoFA, I note it states: 14.2 The conditions are that—(a)the creditor has within the relevant period given the hirer a notice in accordance with sub-paragraph (5) (a “notice to hirer”), together with a copy of the documents mentioned in paragraph 13(2) and the notice to keeper;I'm unclear what the relevant period is for the hirer, is that 28 days? and if so, can they realise after my appeal that they haven't sent me the all the documents (those you previously mentioned) and resend them to me? Thank you

It doesn't show the car parked up anywhere (either outside Starbucks or MacDonald's) , just at the entry and exit points, so if its not a paid car park, are you not permitted not enter it and then exit even? So if someone went in, drove through, didn't park anywhere they are still liable for fine? Sounds absolutely mental if that is the case. 

I have sent the letter of appeal, I have found the attached pictures on the website. Just an entry to the car park and exit - is this now a paid car park as I'm unsure what the charge is actually for? [ Guests cannot view attachments ]

@dwmb52 yes totally agree about appealing. On the other forum, consumer action group, it’s advised not to appeal, because MET and POPLA never ever have accepted an appeal and according to them it makes matters worse. Hence the question about appealing. But I will do so.

Thank you for that information, very useful to know. Can I also ask why on other forums with the same topic they advise you NOT to appeal and wait till you get a Letter of Claim? Is there any consequence of not appealing? Many thanks

Additional question, do the leasing company disclose who else is listed on the drivers list for the car aside from the keeper? If so can MET request that and pursue the additional drivers listed?