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Messages - sausage1971

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1
Received the NTO from Camden dated 8/1/26 Link Below

https://ibb.co/Hp2GQkYq



Would appreciate thoughts on my formal appeal, thanks





I am making a formal appeal  the issued PCN on the basis below

Contravention didn't occur: The act of not charging cannot apply to a non-permit holder as I was not entitled to park in this bay as I do not hold a resident's permit for this zone. A correct contravention would have been parked without a valid permit, which would also have been correct had I been charging

Contravention didn't occur: I was engaged in assisted alighting of my daughter from 20.20 and took only as only as long as necessary. My daughter is neurodiverse and was attending a concert as the Roundhouse with school friends. Her condition dictates that she needs to be accompanied by a responsible adult. I took her to the Roundhouse, made sure she got inside safely and handed her over to another responsible adult (another parent). When I returned to the car at circa 20.35 I saw the window ticket.

Camden's Traffic Order for the location states assisted alighting in this location as an exemption. This exemption includes assisted boarding or alighting where the driver needs to leave the vehicle, as long as the driver leaves the vehicle only for so long as is necessary to convey the passenger to the nearby premises where they are going and then returns to move his car without delay. This is what happened on this occasion Assisted alighting exemption does not require a blue badge but I am attaching my daughters Access Card and ticket for the for the event on the night on question. The access card is is proof of disability and shows the need for a companion

I trust you will cancel the PCN and send confirmation Thank you


2
Thanks again

I think I will take the punt and wait for the NTK and make a formal appeal. I'm relatively confident that the evidence; ticket, proof of disability etc plus the Traffic Order would be strong enough to persuade them that I had a legitimate reason for being there.

3
Thanks Stamfordman

I can provide evidence of attendance, evidence of disability; even a statement from the adult she attended with, bar that not too sure what else they would want??

I think the fact the traffic order allows assisted alighting in that locale would be a good enough reason for cancellation

4
Would appreciate some assistance with formal appeal (if that's the right course to take) when I receive the NTO

5
My appeal:
I am appealing the issued PCN on the basis below

Contravention didn't occur:
The act of not charging cannot apply to a non-permit holder as I was not entitled to park in this bay as I do not hold a resident's permit for this zone.
A correct contravention would have been parked without a valid permit, which would also have been correct had I been charging

Contravention didn't occur: I was engaged in assisted boarding of my daughter from 20.20 and took only as only as long as necessary.

My daughter is neurodiverse and was attending a concert as the Roundhouse with school friends. Her condition dictates that she needs to be accompanied by a responsible adult. I took her to the Roundhouse, made sure she got inside safely and handed her over to another responsible adult (another parent). When I returned to the car at circa 20.35 I saw the window ticket.

Camden's Traffic Order for the location states assisted alighting in this location as an exemption. This exemption includes assisted boarding or alighting where the driver needs to leave the vehicle, as long as the driver leaves the vehicle only for so long as is necessary to convey the passenger to the nearby premises where they are going and then returns to move his car without delay. This is what happened on this occasion

Assisted alighting exemption does not require a blue badge but I am attaching my daughters Access Card (details redacted) which is proof of disability and shows the need for a companion I trust you will cancel the PCN and send confirmation Thank you


Appeal Rejected Response below

https://ibb.co/WNhs17Fv
https://ibb.co/93H1xMhX

6
Sorry, bit eager. I will update when I get a reply.

7
Private parking tickets / Re: Met Parking Disabled Bay McDonalds Bow
« on: November 27, 2025, 12:47:01 pm »
Exactly. The frustration is that they cant be held to account and wont even enter in to a correspondence which could lead to the less robust complainants to take their decision as correct and pay up.

8
Appeal submitted; will update accordingly

9
Thanks againfor that; so I am appealing on the basis of the exemption of assisted alighting in a Resident Bay, the no charging part just doesn't apply

10
Private parking tickets / Re: Met Parking Disabled Bay McDonalds Bow
« on: November 26, 2025, 04:59:46 pm »
Call that the brush off then.......

Dear *****
 
Your complaint about POPLA case 3862515108
 
Thank you for your web form received 14 November 2025, outlining the reasons why you are unhappy with the decision that has been reached by the assessor in your appeal. This was passed to me by the POPLA team as I am responsible for investigating complaints.
 
It is worth pointing out that before submitting an appeal, our website informs appellants that POPLA is a one-stage appeal service, and we cannot reconsider your appeal if you disagree with our decision.
 
Clearly, the crux of your complaint is that you are unhappy with the outcome reached in the assessment of your appeal.
My role is not to determine if the decision is correct, but to establish if the assessor has failed to follow the correct process and identify whether a procedural error has occurred.
Having reviewed both the appeal and your complaint, I am satisfied the decision reached is appropriate based on the evidence presented and the assessor has considered all of your grounds of appeal. Therefore, no procedural error has occurred.
 
As POPLA is a one-stage process, there is no opportunity for you to appeal the decision.
I am sorry that your experience of using our service has not been positive. However, POPLA’s involvement in your appeal has now ended and this response concludes our complaints process. It will not be appropriate for us to correspond further on this matter and all further correspondence will be noted on your case but not responded to.
 
You are of course, free to pursue this matter further, through other means, such as the Courts. For independent legal advice, please contact Citizens Advice at: www.citizensadvice.org.uk or call 0345 404 05 06 (English) or 0345 404 0505 (Welsh).
 
Yours sincerely,



Paul Garrity
POPLA Complaints


11
Yes, got it

12
Thanks Stamfordman

13
Google came up with this but cant see a definitive answer on Camden Council website



You can load and unload in a resident bay in Camden for up to 20 minutes, provided it is a continuous process and you are responsible for the vehicle at all times.

Avoid dedicated bays like disabled, car club, or diplomatic bays, and move your vehicle as soon as the loading is complete, even if the time limit hasn't been reached.

Loading rules for resident bays
Time limit: You are allowed a maximum of 20 minutes for loading and unloading.
Continuous activity: The process must be continuous. Once goods are unloaded and paperwork is completed, you must move the vehicle immediately.

Vehicle presence: Someone responsible for the vehicle must be with it at all times.

Prohibited bays: You cannot load or unload in diplomatic bays. It's also recommended to avoid disabled bays if possible.

Suspended bays: Loading is not permitted in a suspended bay unless you have requested the suspension yourself.

14
Will do, thanks again

15
The assisted alighting defence looks good
Are you deliberating if code 16 trumps code 14 in this circumstance? Does the "a" suffix make a difference?

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