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Messages - toluk

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Thank you for your help! Received this email from NCP:

Thank you for your correspondence in relation to the above case.

We are writing to let you know that we have reviewed the circumstances of this case and have decided to accept your representation. The Parking Charge Notice (PCN) has been cancelled.

Please note that this decision is for this contravention only and should not be considered in relation to any PCNs, which may be issued in the future.

This case is now closed and no further action will be taken.

Best regards,

National Car Parks

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Thank you very much for your help! I have submitted the appeal as suggested.

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On November 21, 2024, the driver went to the station for a 6:40pm pickup. They arrived at the station at 6:27pm and queued up behind other cars in the pickup area and did not use any of the designated parking bays. As the train was delayed the driver ended up leaving the station at 6:59pm. The driver did not observe any obvious signage regarding waiting times.
On January 15, I the registered keeper received a PCN through the post.
Please how do I best proceed with this?
Here is a Google Street View of the cark park: https://maps.app.goo.gl/5MmwrMy4hQhRYtrL7




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