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Private parking tickets / Euro Car Parks fine PCN - Debt Recovery Plus - Accidental incorrect location code
« on: January 17, 2025, 09:43:22 am »
In August, we parked at a Euro Car Parks site and entered the location code incorrectly into the paybyphone app. We got one number incorrect in the sequence, which meant we paid for parking at a Euro Car Parks site that was different to the site we were parked in. We paid for the parking and left well within the time we had paid for. The signs were poorly displayed as they were dirty. It was dark and the signs were poorly lit.
We received a £100 PCN from Euro Car Parks which we appealed to POPLA. POPLA then refused the appeal stating 'it was up to them [us as the appellant] to make sure they’d made valid payment for the correct car park'. Earlier today we received a letter from Debt Recovery Plus stating we must pay £170 fine next week. I am the Register Keeper of the vehicle.
The POPLA appeal assessor acknowledges human error and the mistake in their assessment. We paid for the parking to Euro Car Parks fine, just in a different location to the site we parked in - by mistake.
I am reluctant to pay the hefty fine considering we paid Euro Car Parks for the parking. It feels to me like we have good grounds to win the case, should this be taken to a small claims court.
Please could you let me know what you thoughts are from a legal perspective? Are Euro Car Parks likely to take this to small claims if we don't pay the fine given the circumstances? What happens if we continue to not pay the fine?
Any help would be greatly appreciate so we decide the best course of action. Thank you.
We received a £100 PCN from Euro Car Parks which we appealed to POPLA. POPLA then refused the appeal stating 'it was up to them [us as the appellant] to make sure they’d made valid payment for the correct car park'. Earlier today we received a letter from Debt Recovery Plus stating we must pay £170 fine next week. I am the Register Keeper of the vehicle.
The POPLA appeal assessor acknowledges human error and the mistake in their assessment. We paid for the parking to Euro Car Parks fine, just in a different location to the site we parked in - by mistake.
I am reluctant to pay the hefty fine considering we paid Euro Car Parks for the parking. It feels to me like we have good grounds to win the case, should this be taken to a small claims court.
Please could you let me know what you thoughts are from a legal perspective? Are Euro Car Parks likely to take this to small claims if we don't pay the fine given the circumstances? What happens if we continue to not pay the fine?
Any help would be greatly appreciate so we decide the best course of action. Thank you.