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« on: July 24, 2025, 07:17:37 pm »
started in october last year car entered a store there was parking left and right, parked on the left. there was a small sign if going into the store park only on the right, so pcn was received. the pcn that came in was for the upgraded fee of £100, they never sent the original fee of £60 letter to this day.
appeal was made about the fact that original fee letter was never sent and they disregarded that in the appeal reply saying that the parking charge had been issued correctly, making no reference to the basis of the appeal.
charge was passed onto debt agency, they then randomly emailed saying that they would offer the chance to pay the original £60 fee but i would have to send them the letter i received from the debt collection agent. it was sent to them and they did not reply not allowing the original fee that they were offering to be paid.
it was then passed onto a different debt agency you sent an email for a letter of claim. the email was replied to within the given timeframe mentioning that the parking company sent emails offering the original fee but then did not reply afterwards.
this was then again ignored by the new debt agency in their reply saying that the charge was issued in line with industry standards. the email that was sent to them was about something else which they just completely disregarded in their response. they have now given a deadline until sunday to pay £170 threatening legal proceedings otherwise.