This is very helpful, thank you very much.
I have received this automated email response:
PLEASE TAKE NOTICE OF THE BELOW INFORMATION WITH REGARDS TO SUBMITTING DOCUMENTS WITH THE COURT–
PLEASE NOTE, FAILURE TO FOLLOW THE BELOW RULES AND GUIDANCE WILL RESULT IN YOUR CORRESPONDENCE NOT BEING ACTIONED
As of Thursday, 06/02/2025, Romford County Court will be actively implementing and enforcing the compliance of submitting documents to Court in accordance with CPR Rules
Any correspondence received via email must include Case/Claim Number, and hearing date within the subject line
Please note, the Court will not accept any documents received via email unless you have a hearing within the next 10 working days. If your hearing is not within 10 working days, this must be submitted via Royal Mail / DX. Manually submitted documents must be deposited into the Court Post/Drop box. Under no circumstances are documents to be handed to Security or staff – this will be refused. No exceptions will be made.
The Court will only be accepting New Issue Applications and Appeals via email providing they comply with the following rules:
2.3 In the County Court—
(a) if a fee is payable in order for an e-mailed application or other document to be filed with the court, a party must, when e-mailing the court—
(i) both—
(aa) provide a Fee Account number which the party has authority to charge for the applicable fee; and
(bb) authorise the court to charge the applicable fee to that Account; or
(ii) outline the preferred method of payment (credit or debit card) and provide the court with a contact number to take payment over the telephone.
(Further information about using the Fee Account service may be found at:
https://www.justice.gov.uk/courts/fees/payment-by-account)
(b) when printed out on both sides of A4 paper, the following documents, together, must not exceed 25 sheets of paper in total—
(i) the e-mail;
(ii) any attachments, including any e-mail or document embedded in any attachment; and
(iii) copies of the documents in paragraphs (i) and (ii) that the court will serve where service is requested or required under the rules;
(c) only one e-mail, including any attachments, may be sent to the court to take any step in the proceedings and a party may not send another e-mail or a hard copy of any additional document as part of that step; and
(d) the total size of an e-mail, including any attachments, must not exceed 10.0 megabytes.
2.4 The court may refuse to accept any application or other document, including any attachment, e-mailed to the court where—
(a) the sender has not complied with paragraph 2.2;
(b) a fee is payable pursuant to paragraph 2.3(a) and—
(i) the sender has not complied with paragraph 2.3(a); or
(ii) the sender has complied with paragraph 2.3(a) but the court has not been able to charge or take the fee; or
(c) the sender has not complied with paragraph 2.3(b) to (d).”
DOCUMENT SERVICE –
The following information with regards to the service of New Issue / Appeals / Applications:
(a) If you require the Court to serve your application, you must provide the Court with 3 separate copies of your application in your email as a PDF attachment – the total number of pages of all 3 copies, inclusive of your covering email, must not exceed 75 double sided sheets of paper when printed.
ALTERNATIVELY: -
(b) If you do not require the Court to serve your documents, you must ensure that this is clearly marked at the top of your covering email at the time of submission.
PLEASE NOTE, COURT STAFF ARE UNABLE TO PROVIDE LEGAL ADVICE, IF YOU REQUIRE ASSISTANCE, THE COURT STRONGLY RECOMMENDS CONTACTING CITIZENS ADVICE BUREAU OR SEEKING PROFESSIONAL, QUALIFIED LEGAL ADVICE.
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