Show Posts - Lmr1342

Just an update,  aldi didn't cancel the charge in the end....what a surprise,  logged an appeal with parking eye , received an email yesterday informing me the charge has been cancelled!Thanks again all

Thanks for coming back to me , I thought it was a reminder but the the charge reference number is different to my original When I go onto the parking eye website my original details from the old letter comes up with "error not found " The details will only show up via the new reference on the new letter

Not a problem As attached [ Guests cannot view attachments ]

Hello all ! Just to give you an update.I received a 2nd charge notice yesterday for the same offence,  just with a different reference numberWhen I look on the parking eye website with the old reference number it comes with an error stating it dose not exist However when I look up the new reference number it reconsisied it and looks like the offer of a discount has been reset !Not sure what this means ? I know aldi did state I may get another one but to ignore?In regards to the other comment about not seeing the invoice from the brakedown company,  as there is to much info I'll summarise the key times Entered aldi 16:40Finished in aldi notices car will not start 17:25 Called RAC 17:30Recovery attends 20:32Recovery completes the repair 20:52Driver leaves the car park 20:53

Thank you DWMB2I do appreciate your advice,  been to Aldi this morning spoke to them , appeared supportive,  they took a copy of the charge notice and stated they will get it cancelled...however they stated I may get another one ?? But to ignore it.....which dose not fill me with overall confidence Am I ment to get a letter from parking eye to say they have cancelled it ?Or I am best to leave it a week or so then still appeal it just in case ( within the appeal window )

Quote from: DWMB2 on 10 Nov, 2023 00:14Anecdotally, Aldi can be quite good at helping out with these charges and getting them cancelled, so speaking to them is definitely wise, but getting your ducks in a row with ParkingEye in case Aldi don't help is equally wise.Just to rule one thing out - does the back of the notice reference the 'Protection of Freedoms Act'?Quote from: Lmr1342 on 09 Nov, 2023 23:01The driver of the car at that time had broken down In the car park,the driver of the car had called recovery and informed the manager at the store who was understanding and took down the registration plate to prevent the driver receiving a ticket.Can you explain the circumstances of this a bit more? Was it a case of the driver entering, doing some shopping, and when they returned the car would not start?Quote from: Lmr1342 on 09 Nov, 2023 23:01Should things progress further is parking eye understanding in regards to this sort of appeal ?Unfortunately they don't make money by being understanding - but depending on the circumstances you may have a decent argument for 'frustration of contract'Thank you for your detailed reply !Attached is the rear and yes they mention the freedom bit!Yes the driver attended aldi to help an elderly relative with there shopping, after they discovered the car would not start ( flat battery) they arranged alternative transport for Said relative then called recovery all within the original 1hr 30 time limit allowed [ Guests cannot view attachments ]

Good evening all!The RK of a vehicle has received a parking charge via parking eye that monitor an aldi car park . The charge is for overstaying the alloted time.1hr 30 time limit stopped for just over  4hrs The driver of the car at that time had broken down In the car park,the driver of the car had called recovery and informed the manager at the store who was understanding and took down the registration plate to prevent the driver receiving a ticket.This clearly was not done as now the RK has received the parking charge.The manager stated to the driver if a ticket was to be issued to come back to them so they could cancel it.The first port of call is to attend the store in the morning to hopefully sort the issue out however given the RK is now in this situation they are not holding there breath.Should things progress further is parking eye understanding in regards to this sort of appeal ?The brakedown company have provided a nice dispatch note which covers ETA , time on scene,  and completed time , which will show 5 minties after they completed the job the driver left the car park Just looking for anymore pointers should Aldi drop the ball againThanks again for the help ! [ Guests cannot view attachments ]