Anecdotally, Aldi can be quite good at helping out with these charges and getting them cancelled, so speaking to them is definitely wise, but getting your ducks in a row with ParkingEye in case Aldi don't help is equally wise.
Just to rule one thing out - does the back of the notice reference the 'Protection of Freedoms Act'?
The driver of the car at that time had broken down In the car park,the driver of the car had called recovery and informed the manager at the store who was understanding and took down the registration plate to prevent the driver receiving a ticket.
Can you explain the circumstances of this a bit more? Was it a case of the driver entering, doing some shopping, and when they returned the car would not start?
Should things progress further is parking eye understanding in regards to this sort of appeal ?
Unfortunately they don't make money by being understanding - but depending on the circumstances you may have a decent argument for 'frustration of contract'
Thank you for your detailed reply !
Attached is the rear and yes they mention the freedom bit!
Yes the driver attended aldi to help an elderly relative with there shopping, after they discovered the car would not start ( flat battery) they arranged alternative transport for Said relative then called recovery all within the original 1hr 30 time limit allowed
[ Guests cannot view attachments ]