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Civil penalty charge notices (Councils, TFL and so on) / Challenge a PCN issued in Redbridge
« on: January 09, 2025, 07:25:17 pm »
On the 20th of November 2024 I parked in a marked parking bay, I alighted my vehicle and followed the signs to the ticket machine, at the other end was another sign pointing back where I had just come from saying the ticket machine was back that way. As I got back to my car a Parking Enforcement Officer was standing next to it, I told him I had only parked less than a minute ago and I was looking for the machine or which app I should use, he said "pay by phone" so I stood in front of him, opened my PayByPhone app and paid for my parking session. When I returned I had received a PCN so I opened the app to see if my session had expired, there was still 10 minutes remaining, another Enforcement Officer was nearby, I showed him my parking session and told him what had happened, he said, "if I had issued that ticket I could cancel it but I didn't and I can't". He then went on to say, "the ticket machine was removed two days ago and they also removed all the RingGo app signs at the same time, you needed to use RingGo to park in this bay". I challenged the PCN with detailed evidence, pictures of the bay with no ticket machine or RingGo app signs anywhere but it was rejected. My wife (I was using her car) got a Notice to Owner saying she must pay the full penalty charge as it is her car.
Firstly, is my wife really liable given that I have already submitted a written statement saying that I was the driver of the car when the alleged offence took place. If that is the case then if I murdered someone with one of her kitchen knives would she be responsible, (for the record I do not support violence of any kind and would never do such a thing).
Secondly, should I pay this fine as I feel that I was deliberately misled by the Enforcement Officer who watched me use the PayByPhone app to book my parking session and didn't attempt to alert me to the error I was making, then a few minutes later he issued the PCN and cleared off.
I was able to prove that during the course of the day I parked in several bays around the area and all of them I paid for my parking sessions, some were PayByPhone, some were RingGo but ALL were in Redbridge.
What other information do you need to see to assist me with this matter?
Thank you in advance for your help.
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Firstly, is my wife really liable given that I have already submitted a written statement saying that I was the driver of the car when the alleged offence took place. If that is the case then if I murdered someone with one of her kitchen knives would she be responsible, (for the record I do not support violence of any kind and would never do such a thing).
Secondly, should I pay this fine as I feel that I was deliberately misled by the Enforcement Officer who watched me use the PayByPhone app to book my parking session and didn't attempt to alert me to the error I was making, then a few minutes later he issued the PCN and cleared off.
I was able to prove that during the course of the day I parked in several bays around the area and all of them I paid for my parking sessions, some were PayByPhone, some were RingGo but ALL were in Redbridge.
What other information do you need to see to assist me with this matter?
Thank you in advance for your help.
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