Free Traffic Legal Advice

Hi all,

Well, we haven’t received any form of contact since the last update in this thread. Hopefully that’s the end of it. And, if it is, I want to give a huge thanks to the people taking their own time to offer advice on this forum. It’s very much appreciated.

Hi all, this is our most recent letter.
All advice much appreciated as always.

Thanks for the responses. To clarify as I really don’t get on with all the legal stuff, is this now definitely going to court? If so, what are my chances of winning?

Maybe I’ve misunderstood but I didn’t think me missing some junk mail has had any detrimental effect on this case.

Could do with some help urgently please!

Received a text today about a mediation appointment tomorrow. It seems they sent an email with an appointment on 03/06 which I have just found in the junk email folder.
So, I’m not prepared for it. How should I proceed? The email asks for confirmation of the person who is conducting the mediation- I don’t know the answer to this. There’s also a form with a few questions one of which I’m not sure how to answer, what is the name of the person to whom you are delegating authority?
Thanks in advance for your time.

Hi,

I’d just like to make sure that responding to this claim via email is the correct way? The email you have provided is not offered on the claim form and the government website suggests i should respond like for like.

I’m not suggesting anyone is wrong i just want to be totally sure before I do it.
Cheers and I appreciate all the help.

I’ve noticed that the claim form states that I didn’t purchase the ticket in the allowed time. The previous letters stated that I did not purchase a ticket.

Thanks for the response.

Presumably PoC is the original letter? I don’t have one due to the incorrect address. I should’ve mentioned in my opening message that Excel have refused contact with me. All I have is 3 letters from dcbl.
I could contact dcbl and ask them for the details.

Hi all,

Hoping for some advice on this one. I’ll give as much detail as possible.
Parked at an Excel carpark but took longer than the allowed 10 minutes to purchase a ticket. We never noticed the signage.

Letters were sent by Excel but I hadn’t changed address on the v5 so I didn’t receive them. First I heard of it was a letter from dcbl. I phoned them after the first letter and got a very rude gentleman told me there’s nothing I can do as I didn’t buy a ticket. All the letters from dcbl state that I did not buy a ticket. I did buy one and can prove it.
I now have a letter of claim from dcbl. The one phone call is the only correspondence I’ve had with them.

What should I do now?

Thanks in advance