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Dear Sir/Madam,
 
I am writing to formally challenge the issuance of Parking Charge Notice ZN14947996 on the grounds that it was not served in accordance with Regulation 9 of the Civil Enforcement of Parking Contraventions (England) General Regulations 2007. Below, I provide details to support my representation and respectfully request the cancellation of this PCN.
 
Background:
 

• Permit Renewal Issue: I have always ensured that I hold a valid parking permit since moving into my current home. After receiving the reminder, I attempted to renew my permit but was unable to do so due to technical issues with the council's permit website. Unfortunately, as only one reminder was sent, I did not remember to renew it later.
• Rare Use of On-Street Parking: I primarily use off-street parking, and I only parked on the road under the belief that my permit was still valid.
• Issuance of Two PCNs for the Same Contravention: My vehicle did not move between the issuance of two separate PCNs for the same parking contravention. However, I only became aware of this PCN when I later checked the evidence online for the other PCN.
• Failure to Properly Serve the PCN: This PCN was missing from my vehicle when I discovered the other PCN. The PCN that I did find still had all its adhesive backing paper intact, meaning it was not originally affixed using its full adhesive surface. Given the particularly windy conditions at the time, it is reasonable to conclude that the missing PCN was not securely attached and was likely blown away.
• Lack of Response from the Council: Before receiving the Notice to Owner, I had written to the council seeking details of the missing PCN, but despite confirmation of receipt, I did not receive a formal response.

Grounds for Challenge:
 
I wish to challenge the PCN on the basis that it was not properly served as required under Regulation 9 of the Civil Enforcement of Parking Contraventions (England) General Regulations 2007. A PCN must be affixed to the vehicle or handed to the driver. In this case, it is highly probable that inadequate adhesive was used, and due to the windy weather conditions, the PCN became detached and was lost. This prevented me from being notified of the charge in a timely manner, thus removing my opportunity to pay at the discounted rate.
 
Additionally, the issuance of two PCNs for a single continuous contravention is unfair, particularly when the council failed to link them together on its system at the time. Furthermore, I took proactive steps to seek information about the missing PCN, but my request was not formally addressed.
 
Request for Cancellation:
 
Given the above, I respectfully request that this PCN be cancelled on the basis that:
 

• The PCN was not properly affixed to my vehicle, meaning it was not served correctly.
• The loss of the PCN prevented me from exercising my right to pay at the discounted rate.
• The circumstances surrounding the issuance of two PCNs for the same contravention were unfair and disproportionate.
• A technical issue with the council’s permit renewal system contributed to the contravention.

I would appreciate your prompt consideration of this matter, and I kindly request confirmation of the cancellation of the PCN.

Your faithfully,

I would like to please request that this PCN be cancelled.

After receiving my parking permit reminder, I logged onto renew my permit. Due to a problem with the permit website, I was unable to complete the renewal process. Had more than one renewal reminder been sent out, I would have remembered to renew it again later.

There is off-street parking where I live, so I rarely need to park my car on the road, yet I have always made sure that I have had a parking permit since moving in. My permit renewal records will show this. On this occasion, I parked my car on the road only due to believing I had a valid permit.

Two PCNs were issued for the same parking contravention. My car had not moved at all between the two PCNs being issued. I did not notice the PCNs because I did not pass my car on my journey to work. Had I notice the first one before it was blown away, I would have moved my car immediately.

This PCN was not present on my car when I found the other PCN. I only knew of this PCN from viewing the evidence supporting the other PCN. At that stage the two PCNs were not linked together on the parking portal. Before the Notice to Owner arrived, I had written to the council to find the details of the first PCN. Even though my letter was received, I did not receive a formal reply.

The PCN I found on my car still had all its backing paper intact. This means that during a particularly windy period of weather, PCNs were affixed to cars using a limited amount adhesive. To me, this feels wrong.  The other PCN was only there because someone had placed it under my windscreen wiper to stop it from being blown away. I have photographic evidence of this.

I would be very grateful if this PCN could be cancelled.  I have received two PCNs for one parking contravention, which was partly due to a technical issue with the parking permit website. I also feel I have been unfairly penalised further due to the civil enforcement officer not affixing the PCN properly to my car, so it was eventually blown away in the wind and thus removing my option to pay at the discounted rate.

Once you pay the discount, the case is closed for that PCN, and you cannot appeal to the adjudicators simply because they will not then serve a Notice to Owner. Only when reps against an NtO are refused can one appeal to the adjudicators.

I sent you a PM saying don't worry about a missing PCN as you can deal with it at NTO stage provided your logbook address is correct.