Free Traffic Legal Advice

On the 3/12/24 the driver of my vehicle became unwell and entered the car park at 23:35. They found a parking space and stopped for 21 minutes. The car park was unlit, extremely dark and the driver did not notice any signage. This car park does not require payment. When they left the car park they had exceeded the maximum parking period which they were not aware of by 11 minutes. On the 17/12/24, I, the registered keeper, received a PCN for £100 through the post. As a low income family this will cause us financial hardship. Following, the receipt of the PCN I have researched the car park. The car park is free Mon-Sun 06:00 - 22:00 with a maximum stay of 2 1/2 hours and from Mon-Sun 22:00 - 06:00 the maximum stay is 10 minutes.

Also in the parking charge information section of the PCN the borough is spelt two different ways correctly/incorrectly, also the name of the road is spelt incorrectly, Green Lane instead of Green Lanes. The PCN also states that the contravention occurred at the Arena Shopping Complex however the actual name of the retail park is The Arena Shopping Park not sure if this helps.

I have attached a copy of the PCN for information purposes. I would greatly appreciate any help with this matter. Kind regards.



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