Free Traffic Legal Advice

You only need to send a Data Rectification Notice (DRN) to the Data Protection Officer (DPO) at NPC. In the DRN you simply instruct them to update your current address for service and to erase any other addresses they may hold for you. The highlighted words are there for a reason, so use them.

Ignore any useless debt collector. You only need to instruct the creditor, which is NPC.

Hi,

Firstly, Merry Christmas / Happy Holidays!

I missed this post, but received a letter last week from dcbl which seems to fall in the useless debt collector category. They say they wrote to a different address but did not receive a response.  Odd since my royal mail redirect is still active until 17 Jan. They also say this case is not subject to High Court or bailiff action.

I have attached the letter just in case but will just ignore it as advised in other threads.

Do I still need to send the DRN to the DPO at NPC?

Thanks

This was the IAS decision on 26 October and I have heard nothing since...

The Appellant should understand that the Adjudicator is not in a position to give legal advice to either of the parties but they are entitled to seek their own independent legal advice. The Adjudicator's role is to consider whether or not the parking charge has a basis in law and was properly issued in the circumstances of each individual case. In all Appeals the Adjudicator is bound by the relevant law applicable at the time and is only able to consider legal challenges and not factual mistakes nor extenuating or mitigating circumstances. Throughout this appeal the Operator has had the opportunity consider all points raised and could have conceded the appeal at any stage. The Adjudicator who deals with this Appeal is legally qualified and each case is dealt with according to their understanding of the law as it applies and the legal principles involved. A decision by an Adjudicator is not legally binding on an Appellant who is entitled to seek their own legal advice if they so wish.
The signage at this site is prominent, clear and unequivocal in its terms; this is private land where payment must be made to park.
The Appellant failed to pay for parking on this date. The evidence submitted shows previous payments for parking here on earlier dates, showing that the Appellant was aware that payment was required.
Having considered all the relevant issues raised, I am satisfied that the Appellant failed to pay for parking, the Appellant was aware that payment was required, and the operator has established that the Parking Charge was properly issued in accordance with the law.
This appeal therefore has to be dismissed.

It's been a while now, do these sometimes just fizzle out?

They have replied with:

The operator made their response on 02/10/2025 17:38:55.

The appellant was captured entering the car park at 11:46:27 and captured leaving at 12:05:25.

The Vehicle in question was parked in the car park without paying for their duration of stay. The screenshot uploaded shows the vehicle did not pay for their duration of stay.

There is pay by phone, cash, card and contactless available for payments.

We acknowledge the appellant's evidence they have submitted, they have paid for another site, enforced by Liverpool City Council rather than National Parking Control.

The RingGo code used for this site is displayed on our signage, throughout the site, please see images of signage attached.

Should a motorist still feel unsure, they can contact us directly on the number displayed on our signage.

Thanks for this. Should I leave the reference id and receipt number in the paybyphone receipt screenshot? I am asking because I am not sure if they have avenues to link that to a payer and if so whether that even matters.

Hello I was the registered keeper of the car in question until sometime in the past few days (the car was just part exchanged for a new car).

This letter arrived in the post on either 31/07 or 01/08

The driver paid for parking using the paybyphone app (selecting the location using the app's map) because they thought paybyphone covers all parking in Liverpool. They did not notice the signage that indicates you should pay by cash or using ringgo.

Is there any point in trying to appeal this since there is some evidence of it being an honest mistake or should the driver just pay the £60? I believe the reduced amount offer expires tomorrow.

Thanks,

H

Hello just wondering if anyone else has any input or if I should go ahead and send the OoTs

Does this still matter if I only just updated the V5C now

YES. As I explained in detail, even if you had changed your RK address the day after the NTO and postal PCN were issued it would have been too late. Only the address at the time of the breaches may be and is used by the authority.

The enforcement agent may and does use other tracing methods and databases. Two different pieces of legislation.

Would you pl just get online or phone them and come back with what's required.

Hello, just checking to see if you had seen these dates and if so, what I might do next.

OP, as the authority must use your DVLA keeper address as at the date of the contravention for all posted notices(in this case the NTO, Charge Cert and OfR for parking and postal PCN, CC and OfR for the bus lane) then it's the dates of the first of these which are important. How much you can make of this depends upon the dates themselves.

Nothing in the NoEs gives you these dates, so get online and see if the NTO and postal PCN issue dates are given. If not, find out from the authority - just ask for the info, not copies, and pl don't be tempted to discuss the contraventions.

By "get online" do you mean check if I can see info on https://parking.liverpool.gov.uk/pcn/?

Although changing keeper address data may be done online, it may also be done by post. Nothing is held against an individual who chooses the latter.

The official advice from DVLA is that if you have not received your new log book within 4 weeks then contact them. I read this to mean than a period of 4 weeks is taken as being a limbo period and while I don't have specifics from the Traffic Enforcement Centre(to whom you would submit your OOTs) I would be surprised if they don't have a similar period.
Remember, if an authority requests keeper info while a change is being processed then the old and out of date info would be supplied. DVLA doesn't write to authorities after the event and say 'you know that RK address we gave you on 5 October for a contravention on 8 August, well we've changed it now w.e.f 7 August.'

Dates, dates, dates pl.

Your question cannot be answered without these.

Does this still matter if I only just updated the V5C now ? i.e. if the dates you mention are before/close to my moving date then the case is stronger because I would still be in this position had I updated my V5C on time?