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« on: December 13, 2024, 02:15:01 pm »
The response was not in writing so I can't quote verbatim. I had to ring them up because they didn't respond to the email for many days. I have, however, followed up with another email and asked them to confirm in writing what we discussed on the phone. I can copy that over here if they do actually respond (even though they said on the phone they will respond, I still have my doubts).
But it was literally what I said above: We can't intervene in this case, the car park was clearly signed and you didn't comply with terms and conditions. I said to that that in my lease there is no mention of the signs and/or additional terms and conditions and that it's a breach of my contract. They said either way there is nothing we can do sorry. They told me literally that I can take it to court if I want (of course there is still the potential POPLA appeal I can exhaust before I'd consider anything else).