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Messages - Adam444

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Civil penalty charge notices (Councils, TFL and so on) / Re: Bailiff, Merseyflow acting on behalf of Halton Borough Council, Mersey Gateway Bridge, failure to pay a toll bridge
« on: September 05, 2023, 03:15:06 pm »
Just as an update, I contacted Sheila from https://bailiffadviceonline.co.uk/ who was very knowledgeable and spoke to me at length about my case, providing me with very helpful advice for no charge, and even offered to check my TE7 and TE9 forms for me. Ultimately she completed my application for me for a small fee and is optimistic of my chances of getting the debt cancelled. I would definitely recommend her to anyone facing issues with Bailiffs as she's super helpful and very understanding. Now we wait to hear back from the TEC. Fingers crossed, and I'll provide an update in due course.

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Civil penalty charge notices (Councils, TFL and so on) / Re: Bailiff, Merseyflow acting on behalf of Halton Borough Council, Mersey Gateway Bridge, failure to pay a toll bridge
« on: September 05, 2023, 10:56:27 am »
Thanks for this. I can't seem to get hold of bailiffadviceonline. Not answering calls, nor responding to emails. I'd like to complete TE7 and TE9 forms. However, I can see on bailiff advice website that

'In reaching their decision, the council must rely upon the information provided by the motorist in the ‘reason’ section on the PE2 or TE7. A word of warning….it will not be sufficient to merely state that you had moved address and this is the mistake that the vast majority of motorists make. And this is the reason why motorists should seek advice BEFORE completing these applications.'

So does anyone have any idea as to how to give the TE7 or TE9 forms the best chance of success given that it says that just moving address and failing to update the V5C won't be sufficient? Or are there any alternatives to bailiffadviceonline if I can't get hold of them?

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Civil penalty charge notices (Councils, TFL and so on) / Re: Bailiff, Merseyflow acting on behalf of Halton Borough Council, Mersey Gateway Bridge, failure to pay a toll bridge
« on: September 04, 2023, 09:07:13 pm »
Thanks for this, it's very helpful. As I mentioned, the bailiffs haven't made any contact at all since December 2022 so is it something that can be left to wait and see if they make any further contact at our new address? Or should we be providing the bailiffs with our new address and trying to tackle the problem head on?

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Civil penalty charge notices (Councils, TFL and so on) / Bailiff, Merseyflow acting on behalf of Halton Borough Council, Mersey Gateway Bridge, failure to pay a toll bridge fee
« on: September 04, 2023, 03:24:40 pm »
Hello

In June 2022 I crossed the Mersey Bridge (driving my wife's car) and completely forgot to pay the toll online when I got home. Since then I never gave it another thought.

However, recently we realised that the V5C on my wife's car had not been updated for over a year since we moved house. So we contacted the DVLA to find out which companies had contacted them for my wife's information relating to the registered car. What we found was that Merseyflow had asked for my her details, followed by Marston Recovery in November 2022 with a warrant issued by the traffic court. So we submitted a Subject Access Request with both Merseyflow and Marston Recovery and Marston today sent the data they had on my wife which shows that Between Nov-Dec 2022, they sent letters and made enforcement visits to our previous address and added fees which have taken a £2 toll charge to £381. Since December of last year they seem to have made no further attempts to find my wife, and the only contact she has had with Merseyflow has been the Subject Access Request.

Please see an attached compliance letter. I have more documents if needed and any advice on what what's best to do about this situation would be really appreciated.

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Civil penalty charge notices (Councils, TFL and so on) / Bailiff, Coventry City Council, 34, Being in a Bus Lane, Gosford Street Restricted Area
« on: August 03, 2023, 01:10:45 pm »
Hello

Today my wife received a letter from CDER Group Bailiff's demanding £189 for an unpaid Penalty Charge Notice from Coventry City Council for '34, Being in a bus lane'. The contravention date is 10/02/2023 and 'Warrant issue date' was '16/06/2023' This is the first that we have heard of the charge as we did not receive any previous letters. This is due to the fact that she had forgotten to update her V5C logbook to our new address when we moved house in May 2022. Therefore, there was around 14 months where the car was registered to the wrong address.

Any advice about what to do in this situation would be greatly appreciated.

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