Free Traffic Legal Advice

Thanks John
Appreciate that.
I was just concerned that I had missed the official 14 day window and thought i'd just get shot back straight away with a "go pay".
All posted now. Thanks for merging.
I'll just sit and wait now

Car was driven down Oxford Thames street on 15 December at 11.50.
First time in Oxford and didn't realise there was congestion charge so didn't pay.
PCN issue date 7 Jan
Went on holiday 10 jan at 4.30am and no post before then
Arrived back evening of 24 jan and opened pile of post. nothing there.
This morning 27 jan found a second pile (thanks daughter) on sideboard and opened to find the PCN.
Tried to pay reduced rate but it won't let me.

My point is that our post is very infrequent : sometimes only twice a week - we frequently gets official letters posted over a week before we receive, sometimes 2.

How do I pay the reduced amount? Can I appeal and then get the reduced amount? Bottom of page 4 in the PCN under "Service" says that we have to prove that it didn't come before a certain date. That's impossible if you've been away and have no idea of delivery date rather just a history of very delayed mail receipt.







Thanks in advance

Hi

I have received a PCN for non-payment of Oxford congestion charge dated 7th January. We were away on holiday from 10-24th January and I'm going through a pile of mail and have just found it. It must have arrived the day that we left or shortly thereafter, maybe 12/13th January or later as our post often only comes a couple of times a week so I have no clue when it will have arrived.

Don't know what to do. Can I pay the reduced 14day amount?

Thanks

I've filled it in for my Mum ... double checked I ticked keeper not driver and did not disclose driver. Signed in her name. If there's a mistake, it's my fault!
Thanks again!

As above... you can do all the work but it MUST be in the Keepers name.

Easy one to defeat... as long as the unknown drivers identity is not revealed. There is no legal obligation on the known keeper (the recipient of the Notice to Keeper (NtK)) to reveal the identity of the unknown driver and no inference or assumptions can be made.

The NtK is not compliant with all the requirements of PoFA which means that if the unknown driver is not identified, they cannot transfer liability for the charge from the unknown driver to the known keeper.

If you use the suggested appeal above by @DWMB2, NCP will cancel the PCN.

Hi there

Thanks for this. I've forwarded your replies to my parents, but I'm just a little concerned that the PCN actually doesn't fall under PoFA as there is no mention of PoFA on the PCN and I thought (probably mistakenly!) that the PCN had to state that it was being issued under PoFA otherwise it isn't and then the 14 day period doesn't apply .. it jumps to 7 months? Or is it PoFA beacuse they've gone to DVLA to get keepers name and are chasing the keeper not the driver so it therefore slips into PoFA.

Dad looked on Citizens Advice website and they said that it wasn't PoFA if no mention and so he doesn't want to appeal unless he's sure!

Sorry for the questions and thanks in advance

Hi

My mum and dad went into an NCP car park on 16 December '24

They went to ticket machine and waited in line for someone to unsuccessfully pay for a ticket.

When it was their turn, they realised the ticket was not accepting cash or card payment, so Dad then tried to download the app to pay but failed as no reception. He then returned to the car to try with my Mum's phone but had the same issue. They couldn't figure out how else to pay so got in the car and went and parked somewhere else. This whole process took 17 minutes.. they are quite elderly and don't move/ do things quickly which has slowed the process down.

They have now received a PCN from NCP.

Please can you advise if they have grounds for appeal and, if so, what wording they should use?
They are quite elderly so not moving so quickly to and from things

Many thanks

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Hi folks
Just wanted to update and let you know that the appeal was successful!
Many thanks as always!

Hi @DWMB2 and @b789

Someone driving my car forgot about the drop off charge...as I usually drive!!

Anyway PCN has come through. I can see from various threads that it can be appealed on basis he is the keeper and not willing to reveal name of driver etc.

You both provide a template and @DWMB2 says that both are 100% successful.

I have used the following and just want to check that's it's still relevant before I send off. I have not revealed driver, and have included email only for a reply, but not contact number.

I look forward to hearing from you
Many thanks



Dear Sirs,

I have received your Parking Charge Notice (Ref: ______) for vehicle registration mark _______, in which you allege that the driver has incurred a parking charge. I am appealing as the registered keeper of the vehicle. There is no obligation for me to name the driver and I will not be doing so. I note from your correspondence that you are not seeking to hold me liable as the registered keeper, under Schedule 4 of the Protection of Freedoms Act 2012 ("The Act").

Even if you were seeking to do so, as the Gatwick Airport South Terminal Drop Off Zone is not "relevant land" as defined by The Act you are unable to recover the charge from me, the keeper.

I am therefore unable to help you further with this matter, and look forward to your confirmation that the charge has been cancelled. If you choose to decline this appeal, you must issue a POPLA code.

Yours,