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Messages - hirerspcn

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1
I wanted to go there today to see if I made a genuine error or my view was obstructed. In this instance should there always be 2 signs? Left and right side of the road?

I can double-check and go there sometime this week but if my view was obstructed, would I have any grounds based on this?

I have prepared a draft below for now.

___________________________________________



Draft 1:


I am writing to formally challenge this PCN and would like to ask for your consideration based on the following circumstances.

I work as a private hire driver, at the time of the alleged contravention, I was en route to collect a passenger. As a professional driver, I am very observant and careful to follow all road signage. However, at this junction, I was focused on navigating safely and checking for oncoming traffic.

Unfortunately, I missed the restricted access sign. Looking back at the location, I note that there is only one sign visible at the junction.

I also note from the PCN that I entered the zone only five minutes after the restricted period began. Given that this was a minor error of timing and a first-time mistake, I would be very grateful if you could cancel the PCN on a goodwill basis.


Kind regards,

2
I don't remember what actually happened here, or how I got into this position. I have checked my trip history, and it shows that I was on the way to pick up a passenger (I am private hire driver).

Furthermore, I always use navigation to get around and may have missed this sign. Usually, even when I do follow navigation and see the flying motorbike, I stop and check the sign just to make sure I don't drive within the prohibited times. I was 5 minutes off in this instance.

There is a similar case to mine, link: https://www.ftla.uk/civil-penalty-charge-notices-(councils-tfl-and-so-on)/westminster-53c-lower-belgrave-street-multiple-pcns-(5)/

But it seems the user has made their reps private on Google Drive.


PCN Image Pg1 - https://imgpile.com/p/fN11uIx
PCN Image Pg2 - https://imgpile.com/p/26YDekJ

Video: https://streamable.com/9m2v36

Location: https://maps.app.goo.gl/1uySj5pUahSaBNkp9
Street View: https://maps.app.goo.gl/TwjSmBMhqtrKSAoP6

3
I have received a reply:

Notice of Acceptance

Thank you for your representation regarding the above detailed penalty charge notice (PCN).

We are pleased to inform you that following a review of the issue of the PCN, together with the circumstances and points raised, the representation has been accepted and we have cancelled the PCN.

Please note that PCNs issued in the same or similar circumstances in the future may not be cancelled.

Your sincerely,

4
After entering the pcn number and registration, i was bought to vehicle keeper details page,

I selected from the dropdown, I am not the registered keeper,
Relationship to registered keeper: Hirer
Supporting documents: I didn’t include any

In Representation details:
I selected: The contravention did not occur

Next page:
I included my appeal
I attached the booking cancellation

Next page:
I entered my contact details and submitted.


I received an email (which went to spam folder):

Your representation has been submitted.

A response will be sent to the registered keeper / liable party. The enforcement process is now suspended. We aim to respond to you within 15 days. Please contact us in 21 days if you have not received a response.

Representation reference number - GX2974684A - 1111111

6
Alright, thank you so much.

Two questions,

Should I include the booking cancellation as an attachment or leave it out as it’s not necessary?

As for the options on the appeal page, should I select:

- I was not the owner/keeper at the time of the Contravention

-  The contravention did not occur


I can only select 1 option

7
Ok hopefully its right this time:

Dear TFL,

As regards the contravention, I am a PHV driver and I had received a booking to pick up a passenger at this location. The booking was made at 08:36am and I had arrived at the location at 08:42am where the passenger should have been waiting for me.

After waiting for a while, the booking had been cancelled and I promptly left the area.

As regards the issue of ownership, I am not the registered keeper and I contest that that this person was legally permitted to seek to transfer liability to me as the 'owner' and this is supported by their failure to effect this in the prescribed manner, including supplying the authority with the documents mandated under the regulations.

If the authority claim that they are permitted to treat me as being the 'owner', then in any rejection they must provide the proof provided to them by the registered keeper. Simply asserting that everything was conducted in accordance with the regulations would be insufficient, particularly as this evidence would have to be produced at adjudication.

Sincerly,
Driver

^Is this oky?

8
Ok hopefully its right this time:

Dear TFL,

As regards the contravention, I am a PHV driver and I had received a booking to pick up a passenger at this location. The booking was made at 08:36am and I had arrived at the location at 08:42am where the passenger should have been waiting for me.

After waiting for a while, the booking had been cancelled and I promptly left the area.

As regards the issue of ownership, I am not the registered keeper and I contest that that this person was legally permitted to seek to transfer liability to me as the 'owner' and this is supported by their failure to effect this in the prescribed manner, including supplying the authority with the documents mandated under the regulations.

If the authority claim that they are permitted to treat me as being the 'owner', then in any rejection they must provide the proof provided to them by the registered keeper. Simply asserting that everything was conducted in accordance with the regulations would be insufficient, particularly as this evidence would have to be produced at adjudication.

Sincerly,
Driver

9
I set these out word for word:

Contravention....
I was not the.....


Sorry i don’t understand what you mean

10
Ok, please check out my second draft:


Dear TFL,

The contravention did not occur. I am a PHV driver and I had received a booking to pick up a passenger at this location. The booking was made at 08:36am and I had arrived at the location at 08:42am where the passenger should have been waiting for me.

After waiting for a while, the booking had been cancelled and I promptly left the area.

As for the vehicle, I am not the registered keeper and I contest that this person was legally permitted to seek to transfer liability to me as the 'owner' and this is supported by their failure to effect this in the prescribed manner, including supplying the authority with the documents mandated under the regulations.

If the authority claim that they are permitted to treat me as being the 'owner', then in any rejection they must provide the proof provided to them by the registered keeper. Simply asserting that everything was conducted in accordance with the regulations would be insufficient, particularly as this evidence would have to be produced at adjudication.

Sincerly,
Driver

———————————————————

1. Should i attach the screenshot of the booking cancellation?
2. What option should i choose from the appeals page? I have these options:

- The Contravention did not Occur.

- The Traffic Order was invalid.

- I was not the owner/keeper at the time of the Contravention

- The Vehicle has been taken without my consent

- The Penalty has been paid in full, or has been paid at the reduced amount within the specified period

- The Penalty Charge exceeds the applicable amount.

- We are a Hire Firm and have supplied the name of the hirer.

- There has been a procedural impropriety on the part of the Enforcement Authority

- Any mitigating circumstances you wish to raise

11
You gave me 2 options, which should i choose on the website?

Also, are you saying that i should appeal based on the ownership paragraph only or
My appeal + ownership.

Draft appeal:

Dear TFL,

The contravention did not occur. I am a PHV driver and I had received a booking to pick up a passenger at this location. The booking was made at 08:36am and I had arrived at the location at 08:42am where the passenger should have been waiting for me.

After waiting for a while, the booking had been cancelled and I promptly left the area.

Sincerly,
Driver

____________________________________________


12
PCN issued 15 Oct, therefore unless TfL extended your 28-day period for appealing then you're too late to submit anything.

When did you receive the DVD and in response to the date of which request? Was the DVD accompanied by a letter? Have you anything from them indicating that the enforcement clock has stopped?

I have asked them every time i called to put the PCN on hold and they agreed.

I first called on 20/10/2025

Second Time i called on 03/11/2025 followed by this letter around 2 days later: https://imgpile.com/p/JDO1dH4

Third time i called on 18/11/2025

followed by the DVD received on 27/11/2025

14
I am a Private hire driver. The vehicle is under hire to me (less than 6 months hire agreement).
I had a pre-booking and waiting for a passenger, however the booking ended up being cancelled.

Letter Images: https://imgpile.com/p/CiQKyrC

Location: https://maps.app.goo.gl/qNf8qwWrhKqjFArd7
Street View: https://maps.app.goo.gl/CoBb39z3rFt8qTP77
Video Footage: https://streamable.com/afg98h


*The letter is from about slightly more than a month ago as I was waiting for the footage from TFL which I requested multiple times. Third times the charm

15
For context i am a private hire driver and using a hire vehicle.

So i was carrying out my work and i ended up at heathrow airport, dropping off a passenger. Left the airport, filled up on some petrol and found a place to rest or park.

I was approached by hillingdon council enforcement telling me i am suspected of breaching a PSPO which i was totally unaware of near heatrow, i know there is a PSPO in the neighbouring borough of Spelthorne.

Near or around the parking bay there were no signs of an order in place, and i was told that the enforcement came into effect February 2025, they claimed that TFL sent out an email regarding this, but this is not true. I doubled checked my inbox and there wasn’t any information regarding this.

They asked for my identity, i provided my TFL badge, but after this i questioned them, since i was genuinely confused, because i knew of PSPO in Spelthorne but not in certain areas of Hillingdon borough.

I asked them which area it covered and they said heathrow villages (where i was), i searched on my phone but couldn’t find it. I eventually found it. At the end they asked me for my postcode which i refused. They told me i would get another FPN if i don’t leave within the next 5 minutes, which i did. They took the vehicle reg and TFL vehicle number. The vehicle is not registered with me so i expect to receive a FPN within the next few weeks.


How deep of a trouble am i in? Did i commit an offence by not giving my details?


PSPO Map Area

PSPO PHV Order

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