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H Guys,So ICELAND have not replied as yet, and I'm assuming it's due to the holiday period. I'll send a third follow-up email to see if they can cancel it.Hypothetically, if they do not reply, what are my options?

So spoke to the OP (Azura94) from the third post (Thank you), and the OP got a response from ICELAND via another debt that the CEO referred to;I have emailed the department <Property@Iceland.co.uk> to see if they can cancel it - I cant see any other route, to be honest....

Ah That's excellent news!!!!Ive emailed the ICELAND CEO as well, and he's taking an age to respond - I have also gone over the 28-day grace period.Could you possibly share the 3rd party details, please?

Thank youSent off the follow-up email to the CEO today, hopefully he responds.Interestingly, I've gone to appeal the ticket on the website (advertised on the back of the ticket), but the website did not recognise my details....Could this possibly mean that the CEO cancelled the ticket, or that (obviously, by 5 days now) I have gone past the appeal process date?

HiDid you manage to get any updates here?

HiMy friend stayed longer than the permitted time in the private car park.Can you please advise on his next steps - Thank you1AAA (2) by Zee Aze, on Flickr2AAA by Zee Aze, on Flickr

Yes - I've missed that 28-day deadline, unfortunately.So does that mean I cannot submit a late appeal?If not, what options do I have now?

Emailed the top man in Iceland a while back and sadly I have got no reply...It has now been longer than 28 days - but shall I send a response to EXCEL regarding refuting the ticket?

Thank you - ill start by sending the CEO an email to cancel the PCNIll send the following;Subject: Request for Discretionary Cancellation of Parking Charge – Iceland CustomerDear Mr Dhaliwal,I hope you are well. I am writing to you as a loyal Iceland customer regarding a parking charge I recently received after slightly overstaying in the car park of one of your stores.On the day in question, I was shopping at Iceland and unfortunately exceeded the permitted parking time by a small margin. This was not intentional; I was simply taking a little longer than expected during my shop. I have always understood Iceland to be a company that values and supports its customers, and I hope that this situation can be viewed with some discretion.I would be extremely grateful if you could assist in having this parking charge cancelled, or forward my request to the appropriate team or parking management provider. I can provide any receipts, reference numbers, or evidence required to support my claim.Thank you very much for taking the time to read my message. I truly appreciate any help you may be able to offer.Kind regards,[Your Name][Your Contact Information]

HI GuysThe person in Q overstayed in the Iceland due to shopping etc. They want £100 for this - it's a joke!I'm not paying this! - Any help would be much appreciated!1 by Zee Aze, on Flickr2 by Zee Aze, on Flickr

Quote from: Hippocrates on 18 Nov, 2025 12:22I would add the missing information in my first link. Today is the last day unless you reschedule the hearing.Success here:https://www.ftla.uk/civil-penalty-charge-notices-(councils-tfl-and-so-on)/redbridge-pcn-entered-a-pedestrian-zone-sydney-road/msg98608/#msg98608I am sorry @Hippocrates, is this the correct link?

When is the hearing? -----25th NovHow long out of the country? ---------- He's going this Fri and back in 2 weeksHas he received the Evidence Pack? -------- Yes

Hi guysSo he has drafted the appeal for submission - will this be ok to attach?PS. He will be out of the country on the date of the hearing, hence drafting the appeal letter.-------------------To: The Adjudicator, London TribunalsGround of Appeal: The Alleged Contravention Did Not OccurDear Adjudicator,I respectfully submit this appeal against the Penalty Charge Notice issued by the London Borough of Waltham Forest. Having reviewed the CCTV evidence provided, I maintain that the alleged contravention did not occur for the reasons detailed below.1. I did not stop due to the presence of stationary vehicles.Under the Traffic Signs Regulations and General Directions, a yellow box junction (YBJ) contravention occurs only where:The vehicle enters the box junction and has to stop within the box due to the presence of stationary vehicles. The CCTV clearly shows that I did not stop because my exit was obstructed by a queue of stationary traffic. Instead, I stopped solely to give way to a large vehicle completing a turning manoeuvre ahead of me.This is an entirely lawful and expected action.Stopping to allow another vehicle to safely turn or pass is not prohibited by YBJ regulations and does not satisfy the statutory test for the contravention.Adjudicators have repeatedly found that if a driver stops due to moving traffic, turning vehicles, or safety considerations—as opposed to stationary queues—no contravention occurs. (please refer to case =  2160310225).2. My exit was not blocked when I entered the junction.I entered the box when I reasonably believed my exit was available.There was no stationary queue preventing me from clearing the junction at the moment I entered it.The short stop occurred only because the turning vehicle ahead required space to complete its manoeuvre. Once that vehicle passed, I cleared the box promptly.As such, the stop was not the consequence of stationary vehicles, and therefore the contravention cannot be made out.3. The enforcement relies on the Highway Code wording, not the statutory test.Authorities often take the view that stopping in a yellow box for any reason constitutes a contravention.However, the Highway Code phrasing (“Do not enter the box unless your exit is clear”) is guidance.It does not define the legal offence.The legal test remains narrow and specific:   •   Did the vehicle stop because of stationary vehicles?In this case, the reason for my stop was a moving vehicle performing a turn—not stationary traffic. Therefore, the statutory elements of the contravention are not satisfied.4. My actions were safe, reasonable, and fully compliant with the law.I entered the junction with space ahead of me and only paused to avoid conflict with the turning vehicle. I acted in accordance with normal safe driving practice.The council’s enforcement appears to focus solely on the fact that I momentarily stopped, without considering the actual cause.The CCTV evidence makes clear that:   •   The vehicle ahead was turning;   •   There was no stationary queue blocking the exit;   •   My temporary stop was safety-related and not due to any stationary obstruction.This falls outside the scope of the contravention.ConclusionFor the reasons above, the statutory basis for the alleged contravention is not met. The stop was caused by a turning vehicle and not by stationary traffic. I therefore respectfully request that the Adjudicator allow this appeal.Thank you for your careful consideration.Yours faithfully,

My friend has created an initial draft to send to the adjudicator.Would he need to add or remove anything here, and also discuss costs in this appeal letter?------------------Dear Sir/Madam,I wish to appeal the above Penalty Charge Notice on the grounds that the alleged contravention did not occur, and that the signage and layout at the location are unclear and misleading.⸻1. The junction layout and signage are ambiguousThe location in question is a Y-junction with markings and signs that are not sufficiently clear to indicate that a driver must give way to oncoming traffic in the manner alleged. The “Give Way to Oncoming Vehicles” sign (if present) is not positioned in a way that gives adequate notice before the decision point. Furthermore, there is no clear road marking or controlled line that would indicate exactly where a vehicle is required to stop or yield.A motorist approaching the junction would reasonably assume that the key requirement is to ensure their exit path is clear and that they do not obstruct oncoming vehicles. The layout therefore allows for differing interpretations of when and where a vehicle should stop or proceed, creating unfair grounds for enforcement.⸻2. My driving was reasonable and in compliance with visible conditionsAt the time of the alleged contravention, I approached the junction from [insert direction]. I slowed appropriately, assessed the oncoming traffic, and proceeded when my exit was clear and it was safe to do so. There was no risk of collision or obstruction, and my actions complied with both the Highway Code and the apparent road design.At no point did I obstruct or fail to give way to oncoming traffic. If any movement was made while waiting for traffic to pass, it was to position safely and allow for clearer visibility. The enforcement video (if reviewed) should confirm that my actions were cautious, proportionate, and consistent with safe driving.⸻3. The alleged contravention is based on an unclear interpretation of the regulationsThe traffic sign “Give Way to Oncoming Vehicles” (diagram 615 in the Traffic Signs Regulations and General Directions 2016) requires drivers to yield only when necessary to avoid conflict with oncoming traffic. It does not prohibit a driver from proceeding when their exit is clear and no oncoming vehicle has priority at that specific moment.Therefore, unless the authority can demonstrate that an oncoming vehicle was actually impeded or that I entered the junction contrary to a clear and enforceable restriction, the contravention cannot be proven.⸻4. Inadequate evidence and unfair enforcementFrom the available evidence, there is no clear indication that I failed to give way. The CCTV stills provided do not establish that an oncoming vehicle was forced to slow or stop, nor do they show any contravention markings such as a solid stop line or controlled junction. The enforcement appears to rely on subjective interpretation rather than a clear breach of signage or road rules.In such circumstances, it would be unreasonable to uphold a penalty, as drivers cannot be expected to comply with signage or layouts that lack clarity or enforceable instruction.⸻5. ConclusionFor these reasons, I respectfully submit that the alleged contravention did not occur and that the Penalty Charge Notice should be cancelled. The junction’s layout and signage fail to provide the necessary clarity to fairly impose enforcement, and my driving at the time was both lawful and considerate.I kindly request that the adjudicator allow this appeal and direct that the Penalty Charge Notice be cancelled.Thank you for your time and consideration.Yours faithfully,

Thank you all for your responses - I feel the same way in him going all the way (to adj - which is the current stage) & so i will relay that info to him in a structured way so that he understands.In the meantime i will get him to put the appeal in - Is it the same process where you can submit the appeal & come back to it at later date (within the timelines) with the attachment (compiled word document - appeal letter)?