Free Traffic Legal Advice

No idea where you are getting owner from? But MY vehicle implies mine as RK and the driver is someone else, as in not me?.

Hi just a quick one, the driver of vehicle has received another PCN from the same company at a different location , This time for not paying the correct parking fee. They parked in disabled bay, but didn't realise they still had to pay..If as registered keeper of vehicle I transfer liability to the driver, does the 14/28 days to pay still apply yo them.

I will try and get the driver to contact the shopping centre manager again, in person, As I have had no response from them via email, not even a receipt of email....Other than that my options are to try the isa, ( which you say is pointless) or wait until I get a court summons? And will have a good defence, to beat this.

So if like you say, Ocena Parking will reject the appeal straight away, are we waiting for the POPLAR code so that we can appeal with them, and stand a better chance with the Equality act 2010 route.

I could ask the driver to scan any reciepts, if they still have them, I surpose? I will ask them today.  There are 3 entries on bank statments from the 7th Oct 2024 at this shopping centre , and 1 one on the date in question 10th Oct 2024, I could use these also could I not?

The driver was most definatly at this shopping centre on the day in question, and it would take them a longer time getting around the shops etc, especially with the market being on this day too, which they regulary frequent. They would not use the shopping centre car park for any other use than to use their facilities.

Ive already sent this to the Centre Manager, but no reply as yet, and a reply does not look forth coming.

"Dear Centre Manager,

As the registered keeper of vehicle XXXXXX, I am writing to formally request the cancellation of Parking Charge Notice XXXXXX issued by your agent, Ocean Parking, at xxxxx Shopping Centre on 16/10/2024. The driver in this case is elderly, disabled, and holds a blue badge. They were issued the PCN for exceeding the maximum stay by 22 minutes. There were no Disabled parking bay available, so had to park in a normal bay further away from the shops, etc. also due to the market being on this day, this also added to the time they could get around in.

They use the free parking you provide for the sole use of using the shops, facilities etc. which they frequent 3 to 4 times per week. Under the Equality Act 2010, businesses such as Harpurhey Shopping Centre have a legal duty to ensure that reasonable adjustments are made for individuals with disabilities. This includes allowing additional time for tasks such as parking. Failing to provide such adjustments, as demonstrated by the issuing of this PCN, constitutes indirect discrimination under the Act.

As the management of Harpurhey Shopping Centre, you are jointly and severally liable for the actions of your agent, Ocean Parking. Therefore, I respectfully request that you instruct Ocean Parking to cancel this PCN immediately and ensure that no further action is taken.

Please confirm the cancellation of the PCN in writing at your earliest convenience. Failing to address this matter may result in further action being taken under the Equality Act for failure to make reasonable adjustments for a disabled person.

I attached copies of the blue badges in this email.

Yours sincerely,
RK

Email: @RK
"

Was just wondering wether it was working days?? Plus if I have to now find reciepts etc, get them all scanned, then sent over to me, this is all going to take extra time, plus the school holidays have started, this will no doubt have an impact on who is available to do such tasks.

This is what I propose to send to Ocean Parking appeals

"Ocean Parking


Dear Sir/Madam,

Re: Request for Cancellation of Parking Charge Notice Issued by Ocean Parking

I am writing in relation to a Parking Charge Notice (PCN) issued by Ocean Parking to my vehicle, registration number XXXXXX, for allegedly overstaying the parking limit by 22 minutes at Harpurhey Shopping Centre. The PCN reference number is XXXXXXXXX, issued on 16/10/2024.

The driver of the vehicle, an elderly Blue Badge holder ,and lives locally,  The driver’s disability requires more time to move around the shopping centre, and under the Equality Act 2010, Ocean Parking is obligated to make reasonable adjustments to allow for this. Therefore, the PCN is discriminatory towards a disabled person who needs more time to shop and get around.

I kindly ask that you intervene and request Ocean Parking to cancel this PCN immediately. The situation has caused unnecessary distress, particularly to an elderly, disabled shopper, and I am confident that Harpurhey Shopping Centre values its customers and will ensure that this unjust charge is rescinded.

Please let me know if any further information is required to resolve this matter. I appreciate your understanding and swift action in requesting the cancellation of the PCN.

Yours faithfully,

X"


and the above from b789 for harpurhey customer services, but mentioning the meeting the driver had with said customer service manager from shopping centre, reminding them what was said i.e. "any problems don`t hesitate to contact me"...I will be send it straight to them if I have the email address.

A bit of an update, better quality photos of signage seems to be a no go, I can`t ask the driver to keep going back there   they tried but quality still bad.( Technology not their strong point). But on the other hand they did find the Centre manager and office etc... The Centre manager said they would have to appeal through the Ocean Parking website stating what had happened etc.  the Centre manager printed off the contact details of where to send the emails etc, and said that if there where any problems to contact them, Them gave the driver a bussiness card with details of Centre manager.

So is this just a fob off from centre manager?? or should I mention there name in the appeal letter to Ocean Parking, stating if they have and questions to contact centre manager directly. Centre manager said to send photos of BB also.

Seems they can`t or won`t cancel by them selves. But then again the driver did not bring the PCN letter to Centre manager, so how would they know whats what.

So do I appeal stating whats has happened plus meeeting with centre manager?

Signage as promised



Still waiting for a reply from the info@..... email address as to who the centre manager is plus contact details.