Free Traffic Legal Advice

Hi Incandescent, many thanks for the advice.  Do you think I should also still send in the signed Statutory Declaration by registered post too?  Or is sufficient to know that I've emailed it in to TEC@justice.gov.uk?

KR
Madseason

Hi all,

*** I AM UNABLE TO UPLOAD ANY FILES! IT SAYS THE SYSTEM IS FULL! ***

I'd really appreciate some help with the following. I received an Order for Recovery of Unpaid Penalty Charge for a PCN that I never received or have any recollection of having previously received:


I filled in a Statutory Declaration stating (PE3) that I never received the PCN and witnessed by a solicitor before sending it by email to Tec@justive.gov.uk.  I then received an automated reply from TEC stating the following:

"Emails are processed in date order (Oldest to newest) and we are unable to assist you in the following circumstances;

      • If you don't have the PCN, you will need to contact the Local / Charging Authority, or their enforcement agents, to confirm
      this information. We cannot help you with this." (See attached email)

My question here to the FTLA forum is, does the above bullet point mean that the Traffic Enforcement Centre will not cancel the Order for Recovery of Unpaid Penalty Charge, and do I now still have to get in touch with the London Local Authority, i.e. Hounslow Council to also inform them that I never received the PCN?

Many thanks.