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Private parking tickets / Re: Appealed Fine, heard nothing, now letter from DCBL - HELP
« on: October 10, 2024, 06:13:47 pm »
Thank you so much.
Much appreciated.
Much appreciated.
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Private parking tickets / Re: Appealed Fine, heard nothing, now letter from DCBL - HELP
« on: October 08, 2024, 07:52:11 pm »
Thank you for the advice. Does this sound OK for my complaint for not being offered a chance to appeal to POPLA?
Anything I should add?
You also asked I show you the Notice to Keeper document. In my original appeal I did identify as the driver. I have also included the image of the signage facing away from my direction of travel:
https://imgur.com/a/FUSO9sN (no personal details showing)
Dear Sir/Madam
I would like to make a complaint regarding the above reference number. Your original letter stated that I could contest this charge and if rejected I could then I appeal to POPLA. I appealed this charge on 10/8/24. I have not received any notification to inform me of the outcome of my appeal. Instead, I have received a letter from DCBL (reference 7241607) which is a notice of debt recovery. By doing this you have denied me the opportunity to appeal through POPLA. If this is not resolved I will escalate to the British Parking Association as I fully intended to have my case heard by POPLA and in court if necessary. Can you please ensure any further correspondence is sent recorded delivery to ensure I receive it and can respond in a timely manner.
Regards
Anything I should add?
You also asked I show you the Notice to Keeper document. In my original appeal I did identify as the driver. I have also included the image of the signage facing away from my direction of travel:
https://imgur.com/a/FUSO9sN (no personal details showing)
Dear Sir/Madam
I would like to make a complaint regarding the above reference number. Your original letter stated that I could contest this charge and if rejected I could then I appeal to POPLA. I appealed this charge on 10/8/24. I have not received any notification to inform me of the outcome of my appeal. Instead, I have received a letter from DCBL (reference 7241607) which is a notice of debt recovery. By doing this you have denied me the opportunity to appeal through POPLA. If this is not resolved I will escalate to the British Parking Association as I fully intended to have my case heard by POPLA and in court if necessary. Can you please ensure any further correspondence is sent recorded delivery to ensure I receive it and can respond in a timely manner.
Regards
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Private parking tickets / Appealed Fine, heard nothing, now letter from DCBL - HELP
« on: October 01, 2024, 08:30:36 pm »
Firstly - Thank you in advance for any help offered here. It is appreciated.
I will be as concise as possible:
Private car park managed by Parking Group
Appealed fine as signage on approach and at turn in to the car park was facing the opposite direction so not visible at all from my direction of travel. (I took photos and attached them as part of my appeal)
I appealed online on the Parking Group website using the Notice Reference they gave me. (appeal submitted 10/8/24) (I took screenshot as evidence I had done this) If this failed, their letter said I could escalate to POPLA.
Upon submission of the appeal it said I would receive a confirmation email from noreply@parking-group.co.uk I checked for a couple of days but received nothing. As I had submitted electronically online and had a screenshot to prove I had submitted the appeal I forgot about it, expecting to receive a letter either accepting or denying my appeal.
I heard nothing until today (01/10/24) when I received a letter from DCBL asking for £170 (initial fine was £60 if paid swiftly going up to £100 but was to be frozen at £60 while the appeal process was ongoing).
I have tried to attach what I sent in my appeal but it says the upload folder is full.
What should I do - If I go to court and fight and lose will I pay the original fine or will I end up paying their legal costs?
Will they just say they informed me that the appeal had failed? It may have got lost in the post. I don't know. I can't prove anything.
Please advise.
Many thanks
Chris
I will be as concise as possible:
Private car park managed by Parking Group
Appealed fine as signage on approach and at turn in to the car park was facing the opposite direction so not visible at all from my direction of travel. (I took photos and attached them as part of my appeal)
I appealed online on the Parking Group website using the Notice Reference they gave me. (appeal submitted 10/8/24) (I took screenshot as evidence I had done this) If this failed, their letter said I could escalate to POPLA.
Upon submission of the appeal it said I would receive a confirmation email from noreply@parking-group.co.uk I checked for a couple of days but received nothing. As I had submitted electronically online and had a screenshot to prove I had submitted the appeal I forgot about it, expecting to receive a letter either accepting or denying my appeal.
I heard nothing until today (01/10/24) when I received a letter from DCBL asking for £170 (initial fine was £60 if paid swiftly going up to £100 but was to be frozen at £60 while the appeal process was ongoing).
I have tried to attach what I sent in my appeal but it says the upload folder is full.
What should I do - If I go to court and fight and lose will I pay the original fine or will I end up paying their legal costs?
Will they just say they informed me that the appeal had failed? It may have got lost in the post. I don't know. I can't prove anything.
Please advise.
Many thanks
Chris
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