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Private parking tickets / Re: Smart Parking Ticket Holy Trinity Church Newquay
« on: October 01, 2024, 09:58:50 pm »
Hi,
The lease company is Santander consumer contract hire.
Yes they are a member of the BVRLA.
Below is what they have emailed me.
“As the fine has now been paid on your behalf, there is nothing for you to do as the fine value and the administration fee will be taken by direct debit. Details are also provided on the invoice that will be sent to you in the post.
Formal grounds on which you may make an appeal are detailed on the notice via the hyperlink above. For your convenience, we have attached a third-party permission letter which you must enclose with any correspondence you send to the Issuing Authority, this will allow the authority to liaise directly with you. Should you be successful, please forward your cancellation notice to us and we will issue a refund to you via the Direct Debit bank details we hold for you on our system.
If your appeal to the Issuing Authority is rejected, depending on the membership of the Issuing Authority; you may be able to take a further appeal to either POPLA or the IAS.
If the Issuing Authority is a member of the “British Parking Association” (BPA) then under the provisions of the BPA you are entitled to make an appeal to POPLA within 28 days of the PCN issue date (https://www.popla.co.uk/). POPLA is an independent service free to all motorists who want to appeal against a Parking Charge Notice.
If the Issuing Authority is a member of the “International Parking Community” (IPC) then under the provisions of the IPC you may be entitled to make an appeal to the Independent Appeals Service (IAS) within 21 days of the PCN issue date (https://www.theias.org/ ). The IAS is Certified Alternative Dispute Resolution provider administered by the IPC.
If you have any further questions, please get in touch using the details below – we would be happy to help.”
They have sent me a letter of authorisation so that I can appeal the claim but as mentioned they state they already have paid this and will charge me as well as the admin fee.
What steps can I take next?
The lease company is Santander consumer contract hire.
Yes they are a member of the BVRLA.
Below is what they have emailed me.
“As the fine has now been paid on your behalf, there is nothing for you to do as the fine value and the administration fee will be taken by direct debit. Details are also provided on the invoice that will be sent to you in the post.
Formal grounds on which you may make an appeal are detailed on the notice via the hyperlink above. For your convenience, we have attached a third-party permission letter which you must enclose with any correspondence you send to the Issuing Authority, this will allow the authority to liaise directly with you. Should you be successful, please forward your cancellation notice to us and we will issue a refund to you via the Direct Debit bank details we hold for you on our system.
If your appeal to the Issuing Authority is rejected, depending on the membership of the Issuing Authority; you may be able to take a further appeal to either POPLA or the IAS.
If the Issuing Authority is a member of the “British Parking Association” (BPA) then under the provisions of the BPA you are entitled to make an appeal to POPLA within 28 days of the PCN issue date (https://www.popla.co.uk/). POPLA is an independent service free to all motorists who want to appeal against a Parking Charge Notice.
If the Issuing Authority is a member of the “International Parking Community” (IPC) then under the provisions of the IPC you may be entitled to make an appeal to the Independent Appeals Service (IAS) within 21 days of the PCN issue date (https://www.theias.org/ ). The IAS is Certified Alternative Dispute Resolution provider administered by the IPC.
If you have any further questions, please get in touch using the details below – we would be happy to help.”
They have sent me a letter of authorisation so that I can appeal the claim but as mentioned they state they already have paid this and will charge me as well as the admin fee.
What steps can I take next?