@G6PRKThank you for letting me know about the redaction. Not sure how it escaped me!
With regards to the below questions:
Have you complained to the land owner that a legitimate customer (the driver) is being pestered by an unregulated parking company for a clearly unreasonable charge?
Indeed I have. MFG is the parent company and unfortunately have outsourced their customer service team to India. Let's just say the level of service is below par and they kept deferring me to Euro Car Parks, as they are unable to assist with the matter.
In their rejection they show a sign on the jet wash saying that time can be extended by giving the cashier your reg - I assume the driver didn't see this or didn't do it in any case?
There is no sign on the jet wash to indicate that time can be extended by giving your registration in-store. There may be signs elsewhere, but I would argue they can easily be overlooked, as they are not in the most obvious of places.
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