Free Traffic Legal Advice

@G6PRK

Thank you for letting me know about the redaction. Not sure how it escaped me!

With regards to the below questions:

Have you complained to the land owner that a legitimate customer (the driver) is being pestered by an unregulated parking company for a clearly unreasonable charge?

Indeed I have. MFG is the parent company and unfortunately have outsourced their customer service team to India. Let's just say the level of service is below par and they kept deferring me to Euro Car Parks, as they are unable to assist with the matter.

In their rejection they show a sign on the jet wash saying that time can be extended by giving the cashier your reg - I assume the driver didn't see this or didn't do it in any case?

There is no sign on the jet wash to indicate that time can be extended by giving your registration in-store. There may be signs elsewhere, but I would argue they can easily be overlooked, as they are not in the most obvious of places.

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Hello folks,

Received a PCN from Euro Car Parks for the reason of overstaying at an Esso Petrol Station. It has been recently redeveloped, with a new rule on the time allowed spent on site, which was unbeknownst to the driver.

The driver was waiting in a queue to use the jet wash. As it was quite a busy afternoon, the time exceeded the permitted 30 mins on site. The transactions were provided as evidence.

I have appealed the PCN and received a couple of rejection letters; one which included paying an administration fee.

Please find all correspondence attached.

Would appreciate any advice on this matter.

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@John U.K. - I have previously in the past and I see other cars on there occasionally as well.

Apologies about the previous link. I uploaded the file, but it seems as though it only took into the account the first page.

The new upload should feature all the pages.

Cheers

Hi fellow motorists,

I have received a reply from the council and it is a notice of rejection.

They have granted a discounted rate up to 14 days from the issue of the letter or to appeal to an adjudicator.

Any advice will be much appreciated.

Thank you!

Why didn't you use the online representation system.

Is email given as a method to make reps on the notice to owner?

Good question. I remember attempting to use the online representation system, but on this occasion was unable to do so. My previous representations were done on the system. Email was the only method given in the letter

These are all the council's pics. This is just a junction speed table and there is no evidence that there is a marked pedestrian crossing point, which would be the only reason they could enforce this contravention. No tactile paving for example.

Now we've had trouble with these speed tables before but I don't think an adjudicator would see this as a clear contravention from those pics.

Would you advise me to respond to the Council?

The carriageway has to be raised for a specific purpose in order for the PCN to be valid. I'm not sure this is, but others may be more certain. As you now have the NtO, it is a no-brainer to submit representations and if refused and no re-offer of the discount, take them to London Tribunals.

So wait for others to comment but don't miss the deadline to submit reps or you'll lose the option to take them to the adjudicators.

When you say submit representations, do you mean appeal? Thank you

PCN letter

Image 1 of alleged contravention

Image 2 of alleged contravention

PCN Letter updated to include PCN and VRM