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Messages - win20

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Apologies, I've updated the post with the PCN both sides.

Yes the banner says 22 July but just to correct the PCN is not dated 19 July, it's 19 August. So according to the banner our PCN would be over the threshold for the new rule, however the same page contradicts itself as further down the opposite is stated, and as I said, when calling them it does tell you that as long as you challenge within the 14 days you will get the period extended if rejected. I'm just concerned why they are allowed to put you at a disadvantage if you challenge and contradict they themselves within their own services and messaging?

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PCN Summary:
- Havering
- Parked with one or more wheels on or over footpath
- Tempest Way, Rainham
- 19/08/2024 at 10:45


My dad got this PCN while he was in the car, he was stopped for about a minute in order to restart his phone, he does Uber full time so his phone is always on and charging and overheated in this instance. He parked over the curb to not actually block the road and he knew he would only be there shortly while restarting the phone, he says there was no restrictions or signage on the street. The officer just went past him then turned around and parked behind him (see image 3) to give him the fine while he was still in the car. Observation time on the ticket also states 10:45 to 10:45. Also the officer just started taking more pictures as my dad got out to talk to him, basically ignoring him.


Unfortunately we've already submitted an appeal for the PCN (didn't know about this forum) however we also just realised in certain places it is written that for the Havering Borough if your challenge the PCN and it gets rejected you will not get the 14 day discount extended even if you challenged within the initial 14 days. However on the exact same page there is also a line stating "If we receive your challenge within the discounted period the discounted charge will be offered to you again if we are unable to cancel the Penalty Charge Notice." (See image 1)


Furthermore when I called in and pressed the option to get info on PCNs the automated message also states that we will get the discounted period again, apart from the fact that this would basically be a bribe/incentive for you not to appeal, do we have any case to get the discount extended since it states so in multiple places? And do we have a case to appeal?


Any insight would be appreciated.



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