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Civil penalty charge notices (Councils, TFL and so on) / PCN Recieved - Enfield Council - Paid for a ticket on PayByPhone contravention = "parked without payment charge"
« on: July 15, 2023, 11:06:43 am »
Hi,
i recieved a PCN today for parking but I was wondering how i can appeal this. Firstly, I got to the parking bay with the expectation of finding a parking machine somewhere near by and searched everywhere but couldn't find one. In the process of looking for the machine i came across a sign (image attached) showing the parking instructions and immedeately called the number which asked me to enter my account pin (which i didn't have) then SAID "FOR A FASTER EXPERIENCE DOWNLOAD THE APP" which i proceeded to do. After downloading the app, i had to fill all of my details for myself, my vehicle and my method of payment which took quite some time. i managed to pay for an hours worth of parking of which i only used 20 or so minutes anyway but i still recieved a PCN.
THe PCN itself states that the observation time was between 13:55 to 13:56 which is less than the usual 5 or so minutes that most councils follow. My payment for my parking went through at 14:06 but i wasn't at my vehicle at the time as i'd gone ona wild goose chase trying to find a machine to pay with. Here is a document describing the councils intent to remove all parking machines , which is dated in february so very recent : https://enfielddispatch.co.uk/council-to-ax...rking-machines/. i've attached a copy of the pCN as well. The CEO actually started taking pictures at 13:55 and i've attached an image sent to me as evidence on my pCN which have timestamps. . With the Enfield council contraventions explanation document : https://www.enfield.gov.uk/__data/assets/pd...des-parking.pdf.
Can I appeal this in any way , even if on the basis of the parking payment process being as long as it was, parking machines being recently unavailable and also the observation time of the PCN being 1 minute. i actually arrived at the parking bay around the same time the contravention was given so no grace period could even have been given. Any advice?
Thanks,
D
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i recieved a PCN today for parking but I was wondering how i can appeal this. Firstly, I got to the parking bay with the expectation of finding a parking machine somewhere near by and searched everywhere but couldn't find one. In the process of looking for the machine i came across a sign (image attached) showing the parking instructions and immedeately called the number which asked me to enter my account pin (which i didn't have) then SAID "FOR A FASTER EXPERIENCE DOWNLOAD THE APP" which i proceeded to do. After downloading the app, i had to fill all of my details for myself, my vehicle and my method of payment which took quite some time. i managed to pay for an hours worth of parking of which i only used 20 or so minutes anyway but i still recieved a PCN.
THe PCN itself states that the observation time was between 13:55 to 13:56 which is less than the usual 5 or so minutes that most councils follow. My payment for my parking went through at 14:06 but i wasn't at my vehicle at the time as i'd gone ona wild goose chase trying to find a machine to pay with. Here is a document describing the councils intent to remove all parking machines , which is dated in february so very recent : https://enfielddispatch.co.uk/council-to-ax...rking-machines/. i've attached a copy of the pCN as well. The CEO actually started taking pictures at 13:55 and i've attached an image sent to me as evidence on my pCN which have timestamps. . With the Enfield council contraventions explanation document : https://www.enfield.gov.uk/__data/assets/pd...des-parking.pdf.
Can I appeal this in any way , even if on the basis of the parking payment process being as long as it was, parking machines being recently unavailable and also the observation time of the PCN being 1 minute. i actually arrived at the parking bay around the same time the contravention was given so no grace period could even have been given. Any advice?
Thanks,
D
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