Free Traffic Legal Advice

I'm really sorry to tell you that, within the scope of the appeals regulations, there is nothing you can do. You could try and get a payment plan agreed, but they don't have to, and you have no recourse if they simply refuse and demand the full amount.

You know what PCNs they are chasing, they're the 21 PCNs you received in the post and never responded to.

Only the documents you've received count, anything they told you verbally in the office isn't worth diddly squat unfortunately.

Is there no formal complaint i can make?

Quote from: Lewiss on July 20, 2023, 09:40:08 am

Hi both, All info regarding the PCNs i actually received are in my initial post here.

I received 11 initially (via post in 1 envelope) on 01/04, then 10 more in 2 envelopes on 06/04 totalling 21.

So when you received all these PCNs, did you challenge them?

I didnt formally appeal, i went into the offices nearby where i was told the below:

• I have 42 in total
• 21 havent been issued yet and i can pay the £2 per crossing for those
• the 21 which have been issued have been passed to 'collections', and to keep an eye on email/post

So i thought nothing more of it, and figured when collections get in touch they will also want £2 per crossing.

2 months later i get a demand from complaints team for the full amount or an SFS to consider a payment plan or reduction.

This left me with no way to appeal or even pay the reduced £20 initial offer

And last email from them attached.

Could i ask the importance of the Charge Certificate / Order of Recovery stages? Does this make the debt enforceable? I have also contacted Traffic Enforcement Centre again and there is still no debt against me.

[ Guests cannot view attachments ]

Hi all,

Hoping to get some guidance here.

I am a Halton resident so part of the LUDS scheme (£10 for a years access on Mersey Gateway bridges). In February i purchased a new car and the day after i went to the Mersey Flow offices and registered my new car and paid the £10 for the year.

A few weeks later i purchased a private plate and installed on my car, and i didnt realise i needed to inform Mersey Flow of the change as i figured i could use the bridge pass for the year without issue and update the next year.

A few more weeks went by and i received in 1 envelope with 20 PCNs from Mersey Flow. I went straight to the offices where they told me what had happened (i changed my plate) and informed me i had over 40 fines in total.

After updating my account with my new reg they informed me they can let me pay 50% of the tolls now at £2 per crossing but the rest will go to collections.

earlier this month i received an email from collections informing me i had 1 month to conjure a Statement of Financial Situation in order for them to consider reducing the fine and/or giving me a payment plan, with the fine at £866. i replied asking if im paying the £2 per crossing, they said no. I asked if i could appeal this fine, they said no.

So i'm unsure what to do here. Any advice is welcome.

Below are the 21 fines i am 'liable' for, with the rest being paid at £2.

Contravention date / issue date / received date
12/03 30/03 01/04
12/03 30/03 01/04
13/03 30/03 01/04
13/03 30/03 01/04
14/03 30/03 01/04
14/03 30/03 01/04
15/03 30/03 01/04
15/03 30/03 01/04
15/03 30/03 01/04
15/03 30/03 01/04

16/03 03/04 06/04
16/03 03/04 06/04
17/03 03/04 06/04
17/03 03/04 06/04
18/03 03/04 06/04
18/03 03/04 06/04

20/03 04/04 06/04
20/04 04/04 06/04
21/04 04/04 06/04
21/04 04/04 06/04


Thank you