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Messages - jazz

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Civil penalty charge notices (Councils, TFL and so on) / Re: Hackney Council PCN: I got a ticket despite paying for parking with the PayByPhone app!
« on: July 26, 2024, 07:00:28 pm »
Yes to both

I am the registered keeper
My DVLA details are up to date


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Civil penalty charge notices (Councils, TFL and so on) / Hackney Council PCN: I got a ticket despite paying for parking with the PayByPhone app!
« on: July 26, 2024, 06:10:33 pm »
20 days ago, right after parking my Honda, I paid for two hours worth parking using the PayByPhone app, using the correct parking location code.
I have proof of this payment in my phone, as well as picture of the street location code.

To my surprise, I came back to my car with a ticket on my windshield, despite being well in time. The officer had issued the fine exactly in the middle of my parking session!

This is scandalous I would like to know the appropriate way to dispute this charge. The fine has already gone up to £80.


Contravention summary

Contravention - 11 - Parked without payment of the parking charge
Location - Baches Street
First seen at: Wed, 3 Jul 2024 11:57
Issued at: Wed, 3 Jul 2024 12:03
Served by: Affixed to Vehicle



Paid Parking Summary (from the PayByPhone app)
Started - 11:02 am
Expired - 01:02pm

I can confirm from the PayByPhone record that I had used the correct parking location code.



Should I dispute the fine with the council directly or wait for guidance on this forum as a first step?

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