Below is the reply from Walsall Council;
Dear,
We have looked into your complaint at Stage 1 of our complaints process and can advise that Penalty Charge Notice XD46101416 has been reviewed and the CCTV footage shows the vehicle was parked partially on the school keep clear restriction. The CCTV footage was also available to see online before making an appeal. Parking rules apply even if only part of your vehicle is parked on the line and are there to ensure the safety of the school children at drop off and pick up times. A vehicle even partly parked where it is not allowed can still have a considerable effect on traffic flow and safety.
The camera is serviceable and functioning correctly and the vehicle was subject to enforcement by a Civil Enforcement Officer viewing the evidence.
The Penalty Charge Notice was discretionary cancelled as a means to educate the driver that vehicles even partially on the restriction will be enforced upon.
We will continue to educate and enforce for the safety of pedestrians outside this school.
This response now concludes Stage 1 of our complaints procedure, based on the information that is available. We hope that you find the information in this letter helpful and you are satisfied with the outcome. If you are dissatisfied with this response, you may, within 1 calendar month of the date of this response, request that we review your complaint at Stage 2 of our complaints process.
To do this, you will need to explain the reason why you remain dissatisfied and what you are seeking as an outcome.
You can request the review via MyAccount (
https://myaccount.walsall.gov.uk).