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Private parking tickets / Re: ECP Parking PCN – Payment Permit not enough Cover – Treaty Centre, Hounslow
« on: May 12, 2024, 09:06:19 pm »
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Private parking tickets / Re: ECP Parking PCN – Payment Permit not enough Cover – Treaty Centre, Hounslow
« on: May 12, 2024, 09:05:33 pm »
Hi Guys,
Been back to the car park to get a video - clearly shows it was some sort of technical glitch - have also attached the NtK as requested.
If someone could please assist in drafting the popla appeal or pointing me in the right direction of where to get the information from it will be very much appreciated
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Been back to the car park to get a video - clearly shows it was some sort of technical glitch - have also attached the NtK as requested.
If someone could please assist in drafting the popla appeal or pointing me in the right direction of where to get the information from it will be very much appreciated
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Private parking tickets / Re: ECP Parking PCN – Payment Permit not enough Cover – Treaty Centre, Hounslow
« on: May 10, 2024, 03:28:34 pm »
Hi Guys,
Thanks for all the comments
this is our local shopping centre and I can confirm that its pay on exit.
I will be taking a video of the entire process to prove how payment is requested on the machine and that its not amendable tomorrow so that I have clear and obvious evidence showing its a technical fault.
I am more after help in drafting the appeal as I understand that popla require it be a very formal appeal with loads of legal speak to even remotely stand a chance of appeal.
I will upload the video tomorrow so everyone can see.
also please see images showing a sign clearly stating pay on exit and a picture of the payment terminal
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Thanks for all the comments
this is our local shopping centre and I can confirm that its pay on exit.
I will be taking a video of the entire process to prove how payment is requested on the machine and that its not amendable tomorrow so that I have clear and obvious evidence showing its a technical fault.
I am more after help in drafting the appeal as I understand that popla require it be a very formal appeal with loads of legal speak to even remotely stand a chance of appeal.
I will upload the video tomorrow so everyone can see.
also please see images showing a sign clearly stating pay on exit and a picture of the payment terminal
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Private parking tickets / Re: ECP Parking PCN – Payment Permit not enough Cover – Treaty Centre, Hounslow
« on: May 10, 2024, 11:06:05 am »
Hi,
Its a pay upon exit so when walking back to the car at 12:33 it was paid which should have charged from entry at 11:13 until exit at 12:33 so we should have been charged for 2 hrs @£3.50 but the automated screen only calculated it as £2 so that's what was paid - there is no option to increase or decrease the charge it is literally what is show.
Its a pay upon exit so when walking back to the car at 12:33 it was paid which should have charged from entry at 11:13 until exit at 12:33 so we should have been charged for 2 hrs @£3.50 but the automated screen only calculated it as £2 so that's what was paid - there is no option to increase or decrease the charge it is literally what is show.
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Private parking tickets / ECP Parking PCN – Payment Permit not enough Cover – Treaty Centre, Hounslow
« on: May 10, 2024, 09:31:09 am »
Dear FTLA,
Please note first appeal has been sent by an over zealous family member as they thought common sense would prevail but this has subsequently been rejected.
Quick Backstory - Driver has parked vehicle in an ECP ANPR car park and then paid via the ticket machines which are not adjustable i.e you enter the reg and then pay whats on the screen.
Driver has received a ticket "Breach of Terms and Conditions:
the payment-permit purchased did not cover the
date and time of parking"
Please see below rejection letter from ECP - I also attach a PDF
I am now looking to appeal to POPLA and could really do with some assistance.
Please also look at time of issue of PCN and the "period Start - Period End" as there looks to be a technical issue with cameras etc.
Having carefully considered the evidence provided by you we have decided to reject your appeal for
the following reasons:
• The car park operation is Pay on Foot – therefore each time you leave the car park you are
required to pay.
• The car park in question is on private land and upon entering such land vehicles are subject
to the terms and conditions of parking as shown on the signage. This signage quite clearly
states that if your vehicle is in breach of the terms and conditions of the car park then a
Parking Charge Notice will be issued.
• On entry to private land, it is the responsibility of the driver to check for signage and ensure
that your vehicle has been correctly parked. Any vehicles found not adhering to the signage
will be issued with a Parking Charge Notice.
• A ticket matching your registration was purchased for £2.00 this would have entitled your
vehicle to park for up to 1 Hour according to the clearly displayed tariff.
• Your vehicle entered at 11:13 and exited at 12:36, a total stay of 1 hour and 23 minutes.
• The P&D/permit purchased did not cover the date and time of parking and therefore the
notice has been issued correctly and will remain payable.
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Please note first appeal has been sent by an over zealous family member as they thought common sense would prevail but this has subsequently been rejected.
Quick Backstory - Driver has parked vehicle in an ECP ANPR car park and then paid via the ticket machines which are not adjustable i.e you enter the reg and then pay whats on the screen.
Driver has received a ticket "Breach of Terms and Conditions:
the payment-permit purchased did not cover the
date and time of parking"
Please see below rejection letter from ECP - I also attach a PDF
I am now looking to appeal to POPLA and could really do with some assistance.
Please also look at time of issue of PCN and the "period Start - Period End" as there looks to be a technical issue with cameras etc.
Having carefully considered the evidence provided by you we have decided to reject your appeal for
the following reasons:
• The car park operation is Pay on Foot – therefore each time you leave the car park you are
required to pay.
• The car park in question is on private land and upon entering such land vehicles are subject
to the terms and conditions of parking as shown on the signage. This signage quite clearly
states that if your vehicle is in breach of the terms and conditions of the car park then a
Parking Charge Notice will be issued.
• On entry to private land, it is the responsibility of the driver to check for signage and ensure
that your vehicle has been correctly parked. Any vehicles found not adhering to the signage
will be issued with a Parking Charge Notice.
• A ticket matching your registration was purchased for £2.00 this would have entitled your
vehicle to park for up to 1 Hour according to the clearly displayed tariff.
• Your vehicle entered at 11:13 and exited at 12:36, a total stay of 1 hour and 23 minutes.
• The P&D/permit purchased did not cover the date and time of parking and therefore the
notice has been issued correctly and will remain payable.
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