Free Traffic Legal Advice

Hi, just looking for some advice on this one. Unfortunately, as I received it on the 23rd Dec and I'm 8 months pregnant I made the mistake of replying before asking for advice here first - I have posted images of the parking ticket and the reply from the council.

details are:
I would like to appeal this PCN because it has been issued incorrectly. The parking contravention it has been issued with is 05 - Parked after the expiry of paid for time. This isn't true. I paid for parking and it was from 11:49 - 13:49 (for a total cost of £6.20). My car was observed from 11:38 To 11:38 - meaning there was no grace period or observation time. At the time the parking ticket was given I was stood further down the street at the pay machine downloading the payment app so I could make payment - for an appointment I had at 11:45 just around the corner (the issues with the app and paying for my parking meant I was actually slightly late for my appointment). I am 8 months pregnant and have been diagnosed with pelvic girdle pain - this means my mobility is restricted and I'm walking a little slower but I was going as fast as I could. I parked my car, exited my vehicle and was downloading the app at the time the parking ticket was given. I did not park after the expiry of paid for time - the ticket is wrong. As soon as the app was downloaded and I had to put in my card details (this did mean I had to login to my online banking to get my credit card number as I didn't have the physical card with me) I paid for the parking. 

They've come back and said I was parked past the expiry - this isn't true. I'd paid for parking at a different location that had expired:

I paid for parking on Jersey Street - location 809071.
This was from 09:03 - 11:03

At 11:03 I moved my vehicle from the aforementioned location - Jersey Street - location 809071 - to a new location.

The parking ticket was issued at John Dalton St - location 79972.

A quick google map search shows that Jersey Street - location 809071 - is 1.2 miles away from John Dalton St - location 79972. The drive time between these locations is circa 15 minutes (I stopped at the Aldi on the way meaning I didn't arrive at John Dalton St - location 79972 until after 11:30).

There I was given a parking ticket for contravention 05 - parked after the expiry of paid for time.
I was not parked after the expiry of paid for time. This is untrue.
The ticket has been issued incorrectly!
I had not parked after the expiry of paid for time because I had not yet paid for any time at this new location.
This is the incorrect contravention number AND I was not given the typical grace period to allow me time to pay for my ticket.

Any advice on next steps would be greatly apprecaited.


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