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I've removed your attachments because as b789 notes you've left too much info on them. Please redact them suitably then re-add them.

Quote from: RangerDangerX on April 11, 2024, 04:50:37 pm

2) No clear evidence that the car was parked or how long it was on the private land. It only contains when the car entered but not when it left.

The photos on the notice appear to contain time-stamps showing both entrance and exit times.

Can you show me where? Because all I can see is 'Date & Location: 6 March 15:53' but no exit time.

Please give us the number plate so that we can check out the council video. The council has this information already and if you appeal to the tribunal all will be published on the tribunal website anyway (open justice and all that), so there is literally no benefit in hiding this information.

Sorry, you are right I was being too cautions. The reg is GV59DWY. Any help is much appreciated.

Hi all,

Do I have grounds for appeal if documents are wrongfully signed? Can anyone point me to any legislation or cases to help?

I received a PCN in February 2024 which I appealed and obviously, it got rejected.

Both the PCN and the rejection letter were signed by Steve Iles, Director of Sustainable Communities.


However, Steve Iles stepped down in August 2023 and was replaced by Karen Agbabiaka in August 2023. His name, position, and signature remain in official documentation.

Mr Steve Iles currently works for Swindon Council as per his LinkedIn.

In March 2024, I complained to Croydon Council and I received a response from Ms Jayne Rusbatch, Head of Highways and Parking. I have attached their response but they wrote a very interesting response:

"A request to change delegatory powers to the new director, Karen Agbabiaka is in train."

“Ms Agbabiaka has full approval to sign correspondence for penalty charge notices issued under RTRA 1984 sections 99-103.”

"Corrective action is currently being taken to remedy this matter."

Despite this, they still refused to cancel my PCN!

This is not a one-off time. I received another response on 4/04/2024 which still contained his signature after I complained about this malpractice!

Only in January, they were humiliated nationally for sending charges of £195 to thousands of motorists as reported on national broadcasters:

Croydon: Penaltycharge notice error cost borough £150,000:
https://www.bbc.co.uk/news/uk-england-london-68217847#:~:text=Cancelling%20penalty%20charge%20notices%20(PCNs,of%20up%20to%20%C2%A3195.

Do I have a claim in the appeal tribunal?


I have attached the following evidence:

- Croydon Council's response to my complaint about his signature (pdf)

- An image of a letter of rejection with his signature (jpg)

- Screenshot of another rejection letter dated 04/04/2024 (x2) (jpg)




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Ok thanks the reg is : GV59DWY

I've been going back and forth with Croydon Council over multiple PCNs on the same road Warrington Road. Here is the letter I wrote to them which they rejected on one of the PCNs.

This one is dated 26/01/2024
PCN number: CR19316443


My last day of appeal is 10th April so I would like to get it sent over before then. Any help is welcome!



I will attach my evidence of the area and also their rejection letter.


Laws they contravene in my opinion
1)Section 5.11 of the Traffic Signs Manual, mandates that signage must be positioned to ensure maximum visibility and legibility from a driver's approach. The current placement on the passenger side significantly diminishes its visibility, contrary to what is recommended for ensuring road users' compliance and safety.

2) Section 5.2.2 of the Traffic Signs Manual. The bottom part of the sign is covered, so it is not clear to see what the hours are. This contravention of visibility requirements directly impacts the ability of road users to comply with traffic regulations.

3) This pole is in the driver’s eyeline, and gives enough for a driver to change course, if the ‘no left turn’ sign was placed there. This oversight seems to disregard the advisory provisions of the Manual, particularly Section 5.2.3, which allows for alternate siting on the driver’s side if necessary. (EVIDENCE B)

I also have a question.
Their rejection letters and PCNs are signed by a Mr Steve Iles who was the Director responsible but who left in August 2023. His signature is still on the PCN and other communiques sent to me. Is there any contravention there I can appeal on?


Do you think I have an appeal if I go to a tribunal?


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This is my letter to the Council.

I have been issued multiple PCNs for Warrington Road, and I am unaware of how many I have as I have not been receiving posts nor is there a way to find out.

Firstly, I must express my concern regarding the communication process of these notices. I was taken aback by the sudden accumulation of fines, including a charge of £195, without prior warnings or notifications. This lack of communication has not only restricted my ability to respond timely but also to gather comprehensive evidence to support my appeal. I need to find out what PCNs I have and when they were sent to me, and if there are outstanding ones.

The signage related to the "no left turn" restriction on Warrington Road fails to meet the standards outlined in the Traffic Signs Regulations and General Directions 2016 (TSRGD 2016) and the Ministry of Transport Traffic Signs Manual.

Specifically, the sign's placement contravenes the guidelines stated in Section 5.11 of the Traffic Signs Manual, which mandates that signage must be positioned to ensure maximum visibility and legibility from a driver's approach. The current placement on the passenger side significantly diminishes its visibility, contrary to what is recommended for ensuring road users' compliance and safety.

The sign is on a pole that is up against the walls of a house, roughly 6-7 feet away from the street, whereas other poles which are better situated are less than a foot away from the curb. As the road is quite tight and busy, there is a zebra crossing for pedestrians, and often one must give way to oncoming traffic, so attention is needed to maintain safety. The sign is outside the natural periphery of the eyes because of the distance of the pole from the curb. (EVIDENCE A)

Further exacerbating the issue is the obstruction of the "no left turn" sign by a house’s hedge rendering it invisible / partially invisible from the required distances as stipulated in Section 5.2.2 of the Traffic Signs Manual. The bottom part of the sign is covered, so it is not clear to see what the hours are. This contravention of visibility requirements directly impacts the ability of road users to comply with traffic regulations.
Moreover, the presence of an unobstructed pole on the opposite curb, on the driver’s side, only a foot away from the curb, currently displays a ‘humps ahead’ sign, presents a missed opportunity for optimal sign placement. This pole is in the driver’s eyeline, and gives enough for a driver to change course, if the ‘no left turn’ sign was placed there. This oversight seems to disregard the advisory provisions of the Manual, particularly Section 5.2.3, which allows for alternate siting on the driver’s side if necessary. (EVIDENCE B)

Croydon Council is aware of optimising signs because oncoming traffic from Duppas Hill Road, has a clear unobstructed ‘no left turn’. In addition, the sign is angled towards the driver, which is not the same for the sign approaching from Waddon New Road. (EVIDENCE C)
I never received a letter in December, for an earlier PCN, which influenced my thinking having used the same road for more than 5 years. This led to an accumulation of fines under disputable circumstances. Consider that I live less than two minutes drive away, and having spoken to locals, who agree with me that it is not clear, we have valid reason to believe that there is a sign failure.

I am recognised under the 2010 Equalities Act with ADHD and General Anxiety, which the council has never regarded, or adequately replied to in my previous correspondents, instead choosing to ignore my condition when I raised previous appeals. Hopefully this time you will consider it. Having ADHD whilst driving can make us lose focus or register signs, particularly when they are obstructed or unclear. I have attached my diagnosis as evidence.
In addition, the undue stress and financial burden resulting from these charges have significantly impacted my well-being. This situation underscores the need for a more empathetic and equitable approach to traffic enforcement for people with disabilities, especially in cases where signage inadequacies contribute to unintentional violations.

In light of the above arguments and in accordance with the legal and procedural guidelines set forth by the TSRGD 2016 and the Traffic Signs Manual, I respectfully request a thorough review and subsequent cancellation of the PCNs issued against me and make me aware of any PCNs which I have not received. I believe the evidence and points raised herein justify reconsideration of my case.
I appreciate your attention to this matter and look forward to a resolution that considers the extenuating circumstances described.


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