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yes I had proof of receipt.

I emailed to ask why it hasnt been put on hold and received a notice today that the PCN has been cancelled.
Thank you all for the support!

So ECP have responded saying they do not keep records for more than 10 days, do I need to update FP with this information?

To whom it may concern,

I am writing I regards to the PCN ref:xxxx.
I am appealing the fine on the basis that the driver did not actually use the car park but just drove through.
The driver entered through the Coop car around 14:00pm at which point used the through road to drive into your car park. Upon realising the car parks were different the driver left and returned back into the Coop car park.
The final exit time as per the PCN was when the driver drove through the service station. Please refer back to your own logs to see all entries of exits of this vehicle. Furthermore, as the registered keeper I have submitted a SAR to Euro Car Parks to provide their logs as further evidence of entry and exit times.
Lastly, having spoken to Nigel Hackling, the land owner, and explaining the situation, he has said to submit this appeal after which the PCN will be cancelled.
I am hoping the explanation and your own logs will provide you with the evidence required to cancel this PCN, however if this is not the case please do not determine the appeal before day 30 after receipt thereby allowing the data protection officer for Euro Car Parks to respond within the 28 day limit.
 Many thanks


Sorry if this isnt up to scratch would appreciate any support. Should I also ask FP for a SAR?

Could you help me with what my next steps would be here there in that case?

Would I post my appeal for review here?

Quote from: chigz on June 30, 2023, 01:37:50 pm

In the heading of your post (as above) as the writer you will also see a button marked'Modify'. Clicking on this enables you to edit the post.

I don't have an option to modify?

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This is the timeline of events, I have just read about double dipping, and looking at the times i think this may have been a triple dip! As the final correlates with leaving Bourton.

Yes the its one way only.
1. In Co-op - just before 2pm and recorded on the Co-op parking operator's camera;
2. Used the through road to exit Co-op/in Bourbon; 2pm recorded at least by FPL;
3. Parked up, sorted out a few things for the wife as she was feeding our baby. started walking over to Coop to see the different parking signs. Went back to the car and left Bourton Vale car; not sure what time but possibly 10 mins?
4. Turned left and went back into Co-op car park for a 2nd time, minutes after leaving Bourton Vale Car park
5. Left Coop car park using the through road again. Unsure what time
6. Used the Bourton Vale car park again to turn the car rather than doing it on the roads. By going through the service station this time. https://www.google.com/maps/@51.8857778,-1.7541623,3a,75y,293.95h,87.12t/data=!3m6!1e1!3m4!1ssgR_9n2Tyw-9mgNcciRejw!2e0!7i16384!8i8192?entry=ttu

Hopefully this is now a clear timeline. I have tried contact Coop to see if they can get me the logs but so far no luck.

Any ideas what to do next?

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Hello,

I recently received a PCN from Future parking ltd for allegedly parking without paying. This was at the Bourton Vale car park.

Anyone who is familiar with the car park will know its has a connecting access to the Coop car park, the driver mistakenly drove through the coop car park to park in a shaded spot in the Bourton Vale car park (baby on board). When the driver realised they car parks were different the driver went back and parked in the Co-op car park and then left again through the Bourton vale car park exit. So for some reason they have only registered the driver's first entry and the 2nd exit point.

I wanted to reply by asking them for the full logs but, just wanted to check how to word this in the right way so not to cause any future issues with an appeal.

Not sure if the PCN is needed to be uploaded now but can do if required.

Thank you