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Messages - YoungDigga

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1
Wow I'm actually surprised they accepted my appeal. No acknowledgement on their side that they didn't notify me of cancellation just that it was my responsibility to ensure my account was in good standing and that on this cases they're making an exception 😅.

2
I’m hoping for some advice after receiving two Penalty Charge Notices (PCNs) for the Blackwall and Silvertown Tunnel charges. The situation feels unfair and I’m unsure what to do next if my appeal isn’t successful. I’d really appreciate any guidance from the community.

Background
- I’ve had TFL Auto Pay set up for several years and have always kept up with payments.
- One month, my direct debit bounced, but the payment was taken automatically the following month. I assumed this sorted things out and didn’t need to do anything else.
- Later, I received two PCNs out of the blue for Blackwall and Silvertown Tunnel usage.

Account Closure & Communication Issues
- Logging in to my account showed it had been closed—no explanation or prior notice.
- Turns out the closure was triggered by the missed payment, although payment was taken the next month.
- TFL’s site lists several correspondences related to the missed payment/account closure, supposedly sent by email.
- I’ve checked my inbox and junk folders thoroughly and haven’t received any emai
ls about this.
- I have not received any TFL emails about Blackwall/Silvertown Tunnel since 2023.

Customer Service & Address Problems
- TFL customer service mentioned that my email is listed as "unconfirmed" on their end, and they couldn’t update it.
- On my account, everything looks fine and I don’t see any option to confirm my email.
- The physical address on my account is outdated, so even if letters were sent, I wouldn’t have received them. All correspondence references email anyway.

My Appeal
- I have appealed the PCNs to TFL. My main issue is that I received zero notification about account closure or liability, so I had no chance to fix things or pay the charges.

Can anyone advise:
- What are my next steps if TFL rejects my appeal?
- Are there legal precedents or regulations about required notification/TFL’s responsibilities regarding email/address issues?
- Any other tips or similar experiences? How did you resolve them?
Would really appreciate any suggestions or insights. Thanks!

PCN1
PCN2

3
No excuse really other than negligence on my side really I should have opened the letters ASAP just be a really busy last few months so hadn't got round to it. Will take the advise and just pay the amount to avoid CCJ. Thanks again for all the help

4
Hey I've been away on holiday for the last month or so and just got round to opening a bunch of letters. I've got a claim form for this now but its over a month and also have just been sent another letter saying a judgement has been entered.

When I log in it says

Quote
A claim was issued against you on 10/06/2025

A judgment was issued against you on 03/07/2025 at 19:09:27

Am I right in thinking its too late to respond? I see an option Set Aside Applications but not sure if I would be able to do this. It appears my only option is to pay.

https://ibb.co/S1L8Hcp
https://ibb.co/XxPm85kD


5
@b789

As you mentioned got the rejection from NPC https://ibb.co/VQRc6t2

With the holiday period I dropped the ball with appealing to IAS within 21 days. Now that it has elapsed 21 days is it worth appealing to IAS still? I see they have an option if you pay fee to still appeal but seems pointless if they're just going to reject it anyways. Does it make sense to let it go to county court anyways which sounds like what we want. What are next steps? Do I just wait till it reaches county court stage? or is there something I need to do in the meanwhile?

Thanks

6
Private parking tickets / NPC Parking PCN - No Valid Permit - Starle Close
« on: December 03, 2024, 03:10:33 pm »
Received a PCN for parked without clearly displaying a valid permit. The driver was unclear about what point in the road was permit holders only. There is a sign right by where the driver is parked and there is a further sign up the road which is where the driver assumed it starts from. There is nothing in the road to apart from the sign to indicate at which point is a valid permit required. Part of the vehicle is over the grove in the road which is where I am anticipating they have implemented the permit holders only.

I noticed that the PCN does not have an observation time. Although I can see the time from the photos uploaded onto NPC websites I’m assuming this alone isn’t enough to get the PCN cancelled.


I am the registered keeper i.e. in possession of the V5C.

PCN
https://ibb.co/DGvDt4W

Images of contravention
https://ibb.co/JBffKNd
https://ibb.co/wy3zpHf
https://ibb.co/7S335gN
https://ibb.co/wYVwwW7
https://ibb.co/wCwC1px

7
@cp8759

Just checked today and see that the council has uploaded their representation now. Could someone help to take a look at this most of it is what I've already shared previously. It appears the lease company did not share a copy or my lease agreement and greenwich just took word that the car is on a lease to me to transfer ownership of liability. So seems like this is good enough ground to appeal. I have redacted my name and address. Let me know if any other information is needed.
 
https://ibb.co/ftW0GC8
https://ibb.co/tBYQRXb
https://ibb.co/x2RbD86
https://ibb.co/wd4bFFK
https://ibb.co/xmtLM7Y
https://ibb.co/PDWjDYz
https://ibb.co/YhJ1y3r

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@cp8759

Quote
Did you send your request to the lt.reception mailbox as stated on the scheduling letter?

Yes. See the confirmation attached where they confirm it will happen via phone.

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Has the council contested the case?

Nothing from the council yet from what I can see in the portal. They haven't uploaded any evidence whatsoever. What is the latest I should leave this to expect a hearing to either take place or not?

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9
Quote
@YoungDigga did you write to the hire and if so did you get a response?

I did write to them but got no reply even after chasing it up a few times. Nothing. As far as a copy of my representation I don't actually have a copy but it wasn't too far off from this draft

Quote
I am writing to appeal the two Penalty Charge Notices (PCNs) that I received for contravention 47J - Stopped on a restricted bus stop or stand (camera enforcement) at Millennium Way in Royal Borough Greenwich.
Firstly, I would like to bring to your attention that there is an insane amount of road work going on at the location where I received the PCNs. All the usual pickup/dropoff spots were coned off and there were roadworks in the suggested car park location that the O2 Arena suggests using. As someone who used to live around the area, I recall this so-called "bus stop" being a pickup/dropoff location. Therefore, I was unable to see the double yellow lines either side of this bus stop because they were coned off.
Furthermore, I have never received two PCNs on the same day before, but from what I have read, they should be treated as one due to receiving them both at the same time. From searching online, I see that people usually receive a warning notice first, but this was not the case for me. While I understand that the council is not obliged to issue a warning notice, it is a shame given the circumstances as I am not sure where else I could possibly pickup/dropoff there.
Additionally, my car is on a long-term lease, and the transfer of liability here appears to be invalid. My lease company first notified me of the PCN via email and wrote a letter to RBG with a third-party authorisation letter. However, I do not see a valid hire agreement attached to my PCN, so I believe liability cannot lawfully be transferred to me.
In light of the above, I kindly request that you cancel the two PCNs that I received. I look forward to hearing back from you soon.
Thank you for your time and consideration.

To be honest reading it back now it seems pretty weak of a representation but I know I needed to submit something which they would have rejected anyways.

Happy for one of you to represent me. We will see what happens as we get closer to the time. Still appears that the council haven't responded yet. Let me know if anything else is needed in the meantime from my side. I have submitted a request to have it done virtually/telephone if possible so hopefully this makes it easier for someone to represent.

10
Okay so I have a date for my appeal 23rd May 2024 at 15:30 at London Tribunals, Chancery Exchange, Ground Floor North, 10 Furnival Street, LONDON, EC4A 1AB

It looks like I can receive the evidence up to three days prior to the hearing which is cutting it fine. Do councils usually wait this long before deciding they don't want to contest or submitting?

Also it didn't give me the option to attend virtually but I might request to attend via telephone as my partner is pregnant and due on the 19th May so don't want to chance having to attend this in person. Is there any reason why I wouldn't want to do this?

See pdf attached:
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[ Guests cannot view attachments ]

11
Thanks taffer. Just submitted appeal online with the one liner "I rely on my formal representations and will provide further detail on review of the council evidence bundle" as suggested. It also asked me to select grounds for appeal and only logical one that made sense was "I was not the owner of the vehicle". Will update here once I hear back.

12
Posted the notice of rejection. Let me know if my template is okay to use as looking to get this send out asap before we head into easter. Nearing the 28 days period

14
This is what I've got so far

Quote
Dear Sir/Madam,
I am writing to appeal the Penalty Charge Notice (PCN) issued to me on 06/02/2024 for 47J - Stopped on a restricted bus stop or stand. I believe that I have grounds for appeal based on the fact that the liability for this PCN should not lie with me, but rather with the owner of the vehicle, [insert name of leasing company].
As the lease holder of the vehicle in question, I contest the transfer of liability to me for the following reasons:
1. Failure to provide evidence: There is no evidence to suggest that I was driving the vehicle at the time the PCN was issued. Without such evidence, it is unfair to hold me liable for the penalty.
2. Breach of contract: The terms of my lease agreement with Mercedes-Benz Finance do not make provision for the transfer of liability for PCNs to the lease holder. Therefore, I believe that the transfer of liability in this case constitutes a breach of contract.
3. Non-compliance with regulations: My lease agreement does not satisfy the requirements set out in The Road Traffic (Owner Liability) Regulations 2000, which state that a statement of liability signed by the hirer must be included in any lease agreement where the owner of the vehicle seeks to transfer liability for PCNs to the lease holder. As such, I believe that the transfer of liability in this case is invalid.
In light of these points, I respectfully request that the PCN be cancelled.
Thank you for taking the time to consider my appeal. I look forward to hearing from you soon.
Yours sincerely,

How does this sound?

15
Okay so I got the notice of rejection is there a template or another post you can point me to in order to best challenge the transfer of liability at tribunal?

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