Free Traffic Legal Advice
Live cases legal advice => Private parking tickets => Topic started by: luciferfire on March 27, 2025, 08:05:20 am
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Hello everyone, When I appealed for the third time, they gave up.
Dear XXX
RE: Contractual Parking Charge Notice XXXXXX
Regarding the above Contractual Parking Charge Notice, we would like to confirm that this has been waived.
No further action is required by you.
I found that simply focusing on requesting evidence without saying too much makes them back off.
Here is my appeal content:
No Evidence of a Breach:
The evidence you provided—two photographs of my vehicle in a parking bay—does not demonstrate that I left the site. These images merely show my vehicle’s presence at the location, not my actions as the driver. Under the British Parking Association (BPA) or International Parking Community (IPC) Code of Practice, you must provide clear and specific evidence (e.g., video footage or photographs of me leaving the premises) to substantiate the claim that I breached the terms by leaving the site. The photographs you supplied fail to meet this standard and are wholly insufficient to justify the charge.
The Notice shows the vehicle parked in a designated parking slot, and in a car park with a 3 hour allowance. The notice refers to 'parked and left site' as the term breached, yet there is no evidence to support this. Before I can consider your demands, can you please provide photographic evidence that the driver of the vehicle 'left site'in alleged contravention of your terms.
Given the lack of evidence supporting your allegation and I deny leaving site, I insist that you cancel this PCN immediately. Should you reject this appeal, please provide any additional evidence you intend to rely upon. Be warned, however, that if you persist with this baseless charge, I look forward to meeting you in court, where I am confident your flimsy evidence will not withstand scrutiny. I expect your response within the timeframe outlined in your governing body’s Code of Practice.
I hope to help others who encounter the same situation.
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There is absolutely no evidence of the driver or anyone else for that matter, having left the site. Irrespective of whether the appeal is from the Keeper or the driver, this will never get as far as a hearing.
The onus is on the creditor to prove that the driver breached a term or condition of parking. Do not do their job for them. Unless that can evidence that the driver left the site, they cannot possibly win.
It is a pity that you identified as the driver when you could simply have appealed as the Keeper and declined to identify the driver, therefore requiring G24 to figure out, assuming they even had any evidential photos of someone actually leaving the "site", of who that person actually is.
Don't bother with an IAS appeal. Simply wait until you receive a Letter of Claim (LoC). You can safely ignore all debt recovery letters. They are powerless to actually do anything. Simply ignore anything except an LoC or a an actual N1SDT Claim Form from the CNCB.
If/when you do receive either of those two things, come back and show us. In the meantime, just get on wit your life and stop worrying about this. You won't be paying a penny to G24.
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The operator is IPC so the "independent" appeals service is IAS. You can't appeal to POPLA which is the equivalent for BPA members.
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I just get around in the site so I didn't buy anything.
Anyway, I know everyone say IAS appeal is waste time. But how about POPLA? Should I appeal with them?
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Do you have any evidence of having bought anything within the shopping park? If so, it may not hurt to follow up and provide that evidence?
It will probably still get you nowhere but might be your best bet of avoiding harassment by debt collectors (though you shouldn't worry about that)
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Ah - okay. For future reference, don't do that! Always choose other.
Yes, ignore everything unless you get a Letter of Claim or N1SDT Claim Form - at which point this will be easily defended.
Debt collectors are powerless. There is no risk to your credit score. You will only receive a CCJ if you 1. go to court, 2. lose, 3. fail to pay within 30 days.
thank you for the suggestion. I will ignore it.
I was indeed walking around the site, so can confidently provide information. I never expected to be extorted like this.
Now, I will likely just continue to be harassed by them, which is quite troubling.
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Always choose other.
For relationship to vehicle, choosing "Registered keeper" is fine, if you are the keeper.
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Ah - okay. For future reference, don't do that! Always choose other.
Yes, ignore everything unless you get a Letter of Claim or N1SDT Claim Form - at which point this will be easily defended.
Debt collectors are powerless. There is no risk to your credit score. You will only receive a CCJ if you 1. go to court, 2. lose, 3. fail to pay within 30 days.
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when I appeal with their website, the appeal form need to fill some information. that why I think the driver has been identified.
So Should I ignore everything and move on with my life? Maybe they will send some debt collector letters. I concern it will effect my credit score.
If possible, have them cancel the PCN themselves. If there are any other reliable methods.
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Thank you.
So you have said that you identified the driver, but nowhere in that text do you identify the driver. Have you sent anything else? If no, why do you think you've identified the driver?
Is there any evidence on the appeals portal beyond what is shown on the NtK?
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Regardless of what happened in that other case, you shouldn't be surprised to have a different outcome. Operators rarely apply much logic to anything they do.
The advice of this forum is typically to not bother with the IAS stage since they only accept around 4% of appeals, however you could if you wanted to, or you could follow up your appeal to the operator with a formal complaint. It's likely to be a waste of time.
Aside from that, move on with your life, expect some debt collector letters which you should ignore. If you receive a Letter of Claim or a Claim Form from the courts, come back here. In the unlikely event it goes to court it should be easy to defend.
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this is the content of the appeal, just copy from another post.
I am writing to challenge the absurd parking charge you have issued, which cites "Term breached: Parked and left site Central Six Retail Park, Warwick Rd, Coventry, CV3 6TA.." The lack of specificity in your allegation (Parked and left site) is staggering. Who allegedly left the site? Was it the driver, a passenger, or perhaps someone entirely unrelated? You have presented no evidence of any breach, let alone identifying who supposedly breached this arbitrary term.
1. Lack of Evidence and Specificity:
The Notice to Keeper includes photos of a vehicle parked in a marked bay. Nothing more. No evidence of any person leaving the site. Your allegation is so vague and ill-defined that it would struggle to hold up under any scrutiny, let alone in court.
2. Contractual Terms Only Bind the Driver:
Even if you had managed to capture photos of someone leaving the site (and I'm still waiting to see any evidence), you fail to understand that passengers are not bound by your ridiculous terms. Only the driver enters into any so-called contract, and you cannot prove the driver left the site. If you think this baseless claim will survive any legal challenge, I suggest you reconsider your intellectual approach.
3. Undefined "Site" Boundaries:
It is a sign of intellectual malnourishment that you expect anyone to adhere to rules regarding a “site” when you have failed to define what the boundaries of the “site” are. The ambiguity in your signage would be comical if it weren’t an attempt to scam drivers with made-up breaches.
4. Your Operative's Inaction:
If your operative who took the photos witnessed someone "leaving the site," why did they not inform the driver that a breach was about to occur? The entire basis of this charge is not only malicious but stinks of an attempt to scam money. If you intend to claim this nonsense is enforceable, you clearly need to re-educate your staff on the basics of contractual law and fairness.
5. No Loss or Damage:
You’ve suffered no loss. The vehicle was parked in a marked bay, and there is no evidence that any contract was breached. This £100 charge is nothing more than a penalty dressed up to look legitimate, and it would be laughed out of court.
It is clear this charge is unenforceable. Should you reject this challenge and try to escalate this matter, be advised that I am more than prepared to expose the intellectual and legal deficiencies of this case in front of a judge. I expect this nonsense to be cancelled immediately.
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If you were following that thread, why did you identify the driver?
Can you please post the contents of your appeal!
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I named the driver, and this is the PCN
the situation same with this person, but I got rejection. Ridiculous.
https://www.ftla.uk/private-parking-tickets/parking-charge-notice-for-leaving-site-at-central-six-coventry/
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Yes you named the driver? Or yes you appealed as keeper?
Post the Notice to Keeper and the contents of your appeal with personal information redacted.
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Have you named the driver or did you appeal as the keeper?
IAS is typically a waste of time.
Yes. They only have this website to appeal
http://www.appealyourcharge.co.uk
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Have you named the driver or did you appeal as the keeper?
IAS is typically a waste of time.
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hello, I get the same situation with this post:
https://www.ftla.uk/private-parking-tickets/parking-charge-notice-for-leaving-site-at-central-six-coventry/
I follow the solution in this post, but I got rejection of the appeal
They gave the reply with this:
Thank you for your recent correspondence.
The terms and conditions of the car park are displayed on signage in prominent locations thoughout the car park. Any vehicle found to breach these terms and conditions will be subject to a Contractual Parking Charge Notice. Photographic evidence of the breach of contractual term is avaliable by request.
There are sufficient signs at the entrance to and in prominent locations throughout the car park displaying the terms and conditions. You are welcome to revisit the site to view the signage, we advise you to adhere to the terms and conditions of parking when you are visiting the site.
Our signage complies with the International Parking Community's Code of Practice.
We respond as follows :
1. In relation to your suggestion that your parking charge is not a genuine pre-estimate of loss we confirm we have obtained legal advice in this regard and have been advised that not only can our parking charges be justified on the basis that they are in line with the Independent Parking Community guidelines, and that they amount to a genuine pre-estimate of loss, but they are likely to amount to liquidated damages (where the issue of pre-estimate of loss is not relevant). This is because the Court’s position is that where the parties to a contract agree to fix the amount which is to be paid by way of damages in the event of a breach of contract - which is the basis of the contract detailed on our signage - a sum stipulated in this way (particularly in circumstances where there is difficulty in calculating a precise estimation) is classed as liquidated damages. Either way, our parking charges are fully enforceable and no not amount to a “penalty”. You should also be aware that in accordance with the case of Robophone Facilities v Blank the onus of proving that an amount claimed is a penalty, rather than liquidated damages, is upon you (as the party against whom the parking charge is claimed);
2. If you believe this decision is incorrect, you are entitled to appeal to the Independent Appeals Service (IAS). In order to appeal the IAS will need your parking charge number, your vehicle registration and the date the charge was originally issued. Appeals must be submitted to the IAS within 21 days of your first rejection letter. Please visit www.theias.org for full details.
3. Again, you do not specify in which way you allege we not have authority to issue charges over the land where the car park is located. However, we can assure you that the parking management at the car park where you received a parking charge has been contracted to us. Again, we are able to confirm that we have been successfully audited by an independent assessor on behalf of the International Parking Community.
Please supply copies of your receipts for the day in question or your bank statement with your private details erased showing the transaction(s) on our client's site. As a gesture of goodwill we may re-evaluate your appeal. Please do not send in original documents as they will not be returned.
We have taken into account your appeal and requested additional information from you to investigate further. Your appeal will only be re-considered if you provide this information within 14 days, otherwise no further investigation will be undertaken.
What should I do on next step? Should I appeal it with IAS or any else?