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On behalf of a friend, who got a ticket for parking on a residents bay however the sign that was closest to her car indicated it was okay.

Looking at the council pics, it appears she parked at the cut off where the bay goes from a residents only bay to a pay by phone bay during the permitted hours.

Is there an argument here that perhaps the signage / bay marking were a bit misleading?

Pics attached here including the pic of the signage closest to the car:
https://imgpile.com/p/KVH34fm#LMACOEW

The PCN can be seen within the link I shared. I think the confusion lies with the signage, which seems to only apply to motorcycles however the section under it is for vehicles which gave the impression it was ok to park there.

I’ll fish out the GSV link and send through shortly

Okay thanks for finding the GSV. So the signage for the motorcycle bay is effectively split in two - which looks like the top one is for motorcycles, whilst the bottom one is for vehicles? Makes no sense

She parked after the prohibited hours so why would she get a ticket for parking on this bay? Unless I’m mis-reading the sign but I can see why people get confused

Okay thanks, so worth appealing on the basis of misleading signage? Have drafted the below, please let me know feedback:

I challenge this PCN on the basis that the restriction was not adequately conveyed by the signage at the location.

The Council’s own photographs show a number of different restrictions displayed on signage in close proximity, including motorcycle restrictions, resident permit restrictions and payment information. The sign relied upon is not positioned in a way that clearly identifies the exact bay to which it applies.

For bays with different restrictions, clear signing normally requires the restriction for each bay to be unmistakable — for example, signs mounted together with clear arrows or positioning indicating which individual bay or section they govern. In this case, the signage arrangement is ambiguous and could reasonably mislead a motorist.

Under Regulation 18 of the Local Authorities’ Traffic Orders (Procedure) (England and Wales) Regulations 1996, the Council has a duty to ensure that restrictions are adequately indicated. The evidence provided does not demonstrate that the resident permit restriction was clearly conveyed for the precise location where the vehicle was parked.

I therefore request that the PCN is cancelled.

No she didn’t pay because the bay she thought she parked at was outside the restricted hours

Sorry to chase but need to respond by tomorrow appreciate any thoughts