3. Windsor Borough council PCN order of recovery
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Windsor Borough council PCN order of recovery
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hello all, I should’ve reached out much sooner. I’ve just received a order of recovery letter from Windsor Council.

I received a PCN last year which I was shocked about because I paid for parking on the RingGo app. I thought they were going to recognise their mistake but they didn’t and eventually they sent more and more letters. I reached out to them and sent via email screenshots of me paying for the parking only for them to notify me that I got one letter wrong and the registration number which is now resulted in the parking charge getting much more expensive.

 I was hoping that they were scope to offer some kind of goodwill i’ve had a lot of personal circumstances going on at the moment which is led to me not being quick in responding back to them. Would it be too late now to try and get a Goodwill or at least for them to return it to the original parking charge?

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Re: Windsor Borough council PCN order of recovery
« Reply #1 on: »
We need to see the paperwork but if you made representations to the notice to owner and received a rejection you had to pay or appeal to the tribunal. If you ignore the NTO then there was no recourse. 
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Re: Windsor Borough council PCN order of recovery
« Reply #2 on: »
I didn’t ignore the notice to owner. I did send an appeal to the email address and they came back to say that the PCN was issued correctly and that I need to pay within a certain timeframe because I had personal circumstances going on. I completely forgot and now they have sent The court letter giving me till the 27th of March until they file.

I will attach what I received
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Re: Windsor Borough council PCN order of recovery
« Reply #3 on: »
You had to act on the instructions on the rejection letter but let's see it.
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Re: Windsor Borough council PCN order of recovery
« Reply #4 on: »
Hi this is the rejection letter and legal letter

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Re: Windsor Borough council PCN order of recovery
« Reply #5 on: »
Date of issue of NTO;

How and when did you 'send an appeal to the email address'?

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Re: Windsor Borough council PCN order of recovery
« Reply #6 on: »
I sent the appeal email 13th February

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Re: Windsor Borough council PCN order of recovery
« Reply #7 on: »
It looks to me that you did not respond to the note to owner and were sent a charge certificate and you've tried to make a late challenge which they've said is too late. You now have an order for recovery for £85 which you must pay.

Is this correct?

The key is the note to owner - if you didn't get this then you do have recourse.
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Re: Windsor Borough council PCN order of recovery
« Reply #8 on: »
didn’t receive a notice to owner only a charge certificate
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Re: Windsor Borough council PCN order of recovery
« Reply #9 on: »
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Re: Windsor Borough council PCN order of recovery
« Reply #10 on: »
Just to check if I had one placed on my car but not posted to me can I can follow this process to get it reset?
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Re: Windsor Borough council PCN order of recovery
« Reply #11 on: »
Quote from: Astrahope on March 09, 2025, 01:10:04 pm
Just to check if I had one placed on my car but not posted to me can I can follow this process to get it reset?

From the link:

Quote
1) You have not received either a postal PCN or a Notice to Owner (roadside PCNs attached to your car or handed to you by a civil enforcement officer don't count for these purposes), but
2) You have received a charge certificate issued under the Traffic Management Act 2004 (the name of the relevant Act will be on the charge certificate).

So you satisfy condition one (you stated you didn't receive an NtO).

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Re: Windsor Borough council PCN order of recovery
« Reply #12 on: »
However, the OP also posted:

I didn’t ignore the notice to owner. I did send an appeal to the email address..

So at that stage in this thread it was not unreasonable to infer that a NTO was received.

OP, every notice has a name. We use those names for a reason.

Did you receive a Notice to Owner? If so, what did you do?

If not, then your 'appeal' dated 13 Feb. was in response to the Charge Certificate, correct?

Pl post what you sent 'to the email address'.
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  3. Windsor Borough council PCN order of recovery