Free Traffic Legal Advice

Hi,

I recently changed my vehicle registration to a private plate and updated my TFL Auto Pay account on 15/02/2025. However, it is not reflecting on the website. Unfortunately, I had a similar issue previously, and I regret not taking a screenshot as proof of the update.

On 14/02/2025, before updating Auto Pay, I entered the Congestion Charge Zone and paid for a single entry. Afterward, I added the vehicle to Auto Pay. However, I have now received nine Penalty Charge Notices.

I wanted to check if anything can be done to resolve this so that I can pay the original congestion charge instead of the penalties.

When I logged onto the autopay account it wasn't showing up. But I know I added it after making the one off payment for driving on the 14th. I added it onto my autopay account. So last night when I logged on and checked the new registration wasn't showing up so I then added it again. It is now on there as it's showing up on there when I log on. I know I have until the 14th to send a representation to them.