Free Traffic Legal Advice

Hi - I crossed the Blackwall tunnel 3 times back in oct 25. I paid for them using my bank card. I received a pcn for one of the crossings. I responded to it saying I’ve paid them and sent screenshot of my bank. They replied back saying we need evidence such as receipt or card number etc. I did not receive any receipt for any of the crossing I made even though you have to select email or text on the payment. The only evidence I have is a payment of £4 I made that day to TfL on my bank app. I just received a charge certificate of it today. So I checked the status online. They did receive my further evidence which I provided a card number but they rejected it 28th nov but I received no comms of this?

Please advice charge certificate attached

Wait for the PCN to be registered at TEC, then submit a Witness Statement stating you submitted reps, (your follow on with the card details),  but received no response.