Free Traffic Legal Advice

Hello,

Posting here as I received a PM to do so.

Good Evening all,

Driver has picked up a PCN in a pay and display carpark.

A ticket was obtained from the machine, which wasn't overly responsive to the press of buttons apparently, hence the first 2 characters not showing, but a ticket was obtained. The car park is free for the first 2 hours, and payment is required for any time over 2 hours. You must obtain a ticket, regardless.

The ticket was left on the dashboard, as can be seen in the picture below, clearly visible.

The car registration on the ticket, is missing the first 2 characters. Driver had let our 4 year old do the machine, which he did wrong and then driver did it, who clearly got it wrong as well and mentioned the buttons weren't great. Either way, an oversight but clearly displayed on the dashboard and the characters of the registration on ticket match the last 3 character of the registration displayed on the vehicle.

Driver went in to the associated supermarket to complain about it but was told, this happens all the time, they can't do anything but if you appeal, it should get cancelled.

So, here I am, just wanting to get advice on doing this properly.





I have the option to appeal, which I intend on doing but before I appeal with the above story, I am obviously here to seek the correct way of doing this or if the mistake has deservedly earned the PCN with no way of appeal.

Various pictures taken of the car and ticket, which can be seen, the fault here is clearly the first 2 characters being missing from the ticket.

They have shown a test ticket, which is all well and good but this would not account for hard to press buttons but I won't argue the toss there, I wasn't there to judge or know but I know the driver wouldn't simply have entered the last 3 characters alone. I assume they first 2 characters were not pressed hard enough and while juggling 2 children, a second thought wasn't given to what was outputted onto the ticket.

Evidence below.






I hope I have provided all required information. (A picture of the rear of the PCN is coming)

Many thanks

Drivers partner.

Hello,

Here is the back of the charge notice.



I'm a bit reluctant to put the reg and PCN number up as this would allow anyone to get into the ticket process to falsely appeal it or other.

The evidence is literally a 360 degree range of pictures of the vehicle within a parent child bay, in addition to the 2 pictures posted up above.

Not sure if it is protocol to list all details here but just a bit worried about someone maliciously cocking up the process for me.

Thanks!
 

Ok thanks for that. Wow, that would be case closed, great find. Appreciate your efforts there, amazing.

The reg = C2 CFB
PCN = SU74186722

I haven't been back but a friend said that the only line on the sign which would be related is "displaying a ticket with the incorrect registration to that of the vehicle parked"..

Surely it must be seen that the reg is close enough and clearly the first part is missing. 

Thank you!

Good to know in regards to the picture and what is missing.

Appeal submitted via the website, screenshot of submission confirmation saved. I also have an email acknowledgment, so now we wait.

Thanks for your help here.