Author Topic: Surrey County Council - 01 - Parked in a restricted street during prescribed hours... but NO PCN REC  (Read 678 times)

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PCN was issued on my vehicle. This first came to my knowledge when the NtO arrived about 35 days after the PCN was allegedly issued. Several questions have arose around the issuance of the PCN.. I'm suspicious about whether it was actually issued or not.

1) I accessed the vehicle at 10:05, and there was no PCN on the windscreen. The PCN was supposedly issued at 10:03, just 2mins prior. There's a photo of a yellow PCN sticker on my windscreen, but there was no PCN on there as I would have 100% seen it. I can't believe that someone would have removed it in those 2mins and I'm sus about whether it was actually issued or not.

Is it known for CEO's to 'pre-shoot' photos of the PCN being issued before actually issuing it? I suspect the CEO put a dummy PCN on the windscreen, took photos of it, and then went off to print the actual PCN, only to find that my car had been moved by the time it got back - so they never issued it.

2) On review of photos of the alleged contravention, the CEO took several photos of the vehicle on the SYL at 10:03. There's no photo with the yellow sign board AND my vehicle together.

At 10:10, they've taken another photo of a sign board somewhere else on the road and included this, but it doesn't include my car in the photo at all - just a close up of another signboard that clearly isn't the one near my car. If it were the signboard next to my car, then my house would have been in the background, rather than some random tree and a fence. Is this valid/allowed?

For context: I parked outside my house on a SYL as my neighbours are doing building work and had blocked access to my driveway with builders/delivery vehicles that morning. As I knew I'd be using the car shortly after 10am, I left it on the SYL for half an hour rather than asking everyone to move their cars around. I've lived here 10yrs and always park on my driveway. And for anyone wondering, the restriction is indeed 8:30am - 10:30am, and there is a valid yellow sign outside my house where I parked - it's just not captured alongside my car in the photos.

I also would have likely paid the £35 reduced fee if I'd known about it at the time, but there was no PCN, so the first time I've learnt about the PCN was when the NtO for £70 came through.

GSV here
« Last Edit: July 25, 2024, 09:36:12 am by GRYOUT »

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For meaningful advice please to have a read of
https://www.ftla.uk/civil-penalty-charge-notices-(councils-tfl-and-so-on)/read-this-first-before-posting-your-case!-this-section-is-for-council-tfl-dartme/

and post up all sides of the PCN, redacting only name and address, with a GSV link to the location.

What time did you park the car?

For meaningful advice please to have a read of
https://www.ftla.uk/civil-penalty-charge-notices-(councils-tfl-and-so-on)/read-this-first-before-posting-your-case!-this-section-is-for-council-tfl-dartme/

and post up all sides of the PCN, redacting only name and address, with a GSV link to the location.

What time did you park the car?
Just updated my post for you. I was there from about 9:35am - 10:05am. Was parked outside my house as driveway wasn't accessible at the time and I knew I'd be using the car at 10:05am.

For meaningful advice please to have a read of
https://www.ftla.uk/civil-penalty-charge-notices-(councils-tfl-and-so-on)/read-this-first-before-posting-your-case!-this-section-is-for-council-tfl-dartme/

and post up all sides of the PCN, redacting only name and address, with a GSV link to the location.

What time did you park the car?
Just updated my post for you. I was there from about 9:35am - 10:05am. Was parked outside my house as driveway wasn't accessible at the time and I knew I'd be using the car at 10:05am.

still missing required info eg council photos, images of PCN all sides etc.

I suspect the CEO put a dummy PCN on the windscreen, took photos of it, and then went off to print the actual PCN, only to find that my car had been moved by the time it got back - so they never issued it.

Probability...<< 0.00000001% IMO.

It's not that you found an empty envelope, you didn't find one at all.
The council have photos of an envelope having been served on your* vehicle and IMO an adjudicator would find as a fact that it was served, however passionately your account is told.


For context: I parked outside my house on a SYL as my neighbours are doing building work and had blocked access to my driveway with builders/delivery vehicles that morning. As I knew I'd be using the car shortly after 10am, I left it on the SYL for half an hour rather than asking everyone to move their cars around

So was this neighbour's car also ticketed given that they were parked on a SYL while in force?

We do need to see the NTO pl.

As you seem content to pay the discounted penalty then, as it is a regular, but not prescribed, practice for authorities to re-offer the discount in the event of unsuccessful reps and absent any other grounds which we might discover on viewing the notice to owner IMO you should as a minimum endeavour to submit reps no later than 13 days after deemed service of the NTO(2 working days after posting).

I would limit your reps to facts and not what might be considered wild and baseless accusations about the CEO's actions. 

*- pl confirm that you are the registered keeper.

Thanks for coming back.

I don't know if others received PCNs but I remember their cars still being parked there when our car was moved 2mins after the PCN was supposedly issued. I would have spotted a ticket on their screens too. I can see them from a mile off when I walk out there and they're bright yellow.. hard to miss.

I'll upload the requested info in my next post, but here's a brief update of what's happened to date.

Since posting here,

1) Sent rep back on 25/07/2024. Requested it be cancelled.

2) Received NoR today, 02/08/2024 via email. They've offered me the reduced fee of £35 and 14 days in which to pay it.

Bit surprised to see the NoR isn't just a generic blanket response, but actually feels considered, which was unexpected.
« Last Edit: August 03, 2024, 12:07:02 am by GRYOUT »

Managed to get a copy of the "original" PCN. PCN was not received/present on vehicle when it was moved at 10:05am on 18/06/2024 (2mins after it was said to be issued). Chased them on email last week following receipt of the NtO and my rep submission and they kindly sent it over.

NtO - received 23/07/2024. This was the first time I learnt about the PCN

NoR - received 02/08/2024. They've offered the reduced amount for 14 days and have responded to most of my points. No explanation why aa photo of the restriction at the start of the  road was taken instead of the one where the vehicle was parked. Note timestamp also 7mins after PCN was issued. There is also no photo of the car and the sign together, only the car from the pavement and the rear of the post.

GSV
« Last Edit: August 03, 2024, 12:11:53 am by GRYOUT »

For meaningful advice please to have a read of
https://www.ftla.uk/civil-penalty-charge-notices-(councils-tfl-and-so-on)/read-this-first-before-posting-your-case!-this-section-is-for-council-tfl-dartme/

and post up all sides of the PCN, redacting only name and address, with a GSV link to the location.

What time did you park the car?
Just updated my post for you. I was there from about 9:35am - 10:05am. Was parked outside my house as driveway wasn't accessible at the time and I knew I'd be using the car at 10:05am.

still missing required info eg council photos, images of PCN all sides etc.
Have just uploaded all the requested info, linked in my previous post. I'm wondering if they have any grounds to win if I appeal as they don't actually have a photo of the vehicle and the enforced times in the same shot.

The car was parked at 9:30am and moved at 10:05am

As can be seen in the photo, there's multiple vehicles parked on the line, blocking access to the driveway. It looks wider than it is in reality and it was awkward at the time. Not making excuses; just explaining why the car ended up on the yellow lines.

Evidence on file shows the car parked on the SYL, a post on the grass very but only the back of the post/signpost. The times on the post are not shown in the image due to the angle of the photo being from the back. There are no other photos showing that a sign is clearly fixed to the post, that it was visible on the day, or what the restriction of that specific location's board shows. There's also no photo if the vehicle and the restriction framed in the same shot.


This is the image of the restriction they've uploaded. It was taken at the start of the road, well out of view of the vehicle on the SYL. GSV of where the restriction board picture on file was taken

« Last Edit: August 03, 2024, 09:22:48 am by GRYOUT »

It is disingenuous of them to show a photo of a sign some considerable distance from where you parked. However, if you want to take the matter further, you can take them to London Tribunals, but the full PCN penalty will be in play.

Is the sign in their photo for the same single yellow line outside your house ?

The SYL runs continuously with no break from the start of the road up to, and past, where the car was parked. So the short answer is yes, the sign they've taken a photo of is linked to the SYL that's been parked on.