Author Topic: PCN: Contravention Code 27: Parked in a special enforcement area  (Read 927 times)

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Re: PCN: Contravention Code 27: Parked in a special enforcement area
« Reply #15 on: »
Hi guys, here's an update. I appealed the PCN but got a reply today saying they decided not to cancel it. They still allowed me to pay the 50% reduced amount which should be £65. I went to pay it online and it was asking for £40! So I've paid it now and got email confirmation. Not sure how it turned out to be £40 but are they allowed to come back to me and say I still need to pay another £25?




Re: PCN: Contravention Code 27: Parked in a special enforcement area
« Reply #16 on: »
So you didn't do a screen capture of the amount demanded then ?
The £40 represents the 50% discount from a lower penalty parking PCN of £80.

Are you sure you haven't paid somebody else's PCN ?


Re: PCN: Contravention Code 27: Parked in a special enforcement area
« Reply #17 on: »
So you didn't do a screen capture of the amount demanded then ?
The £40 represents the 50% discount from a lower penalty parking PCN of £80.

Are you sure you haven't paid somebody else's PCN ?

Look above, I already posted a screen capture of the amount it said to pay (£40) and it shows the same penalty charge notice number as on the photo I posted earlier in this thread of the original paper penalty charge notice I received.

Re: PCN: Contravention Code 27: Parked in a special enforcement area
« Reply #18 on: »
So you didn't do a screen capture of the amount demanded then ?
The £40 represents the 50% discount from a lower penalty parking PCN of £80.

Are you sure you haven't paid somebody else's PCN ?

Look above, I already posted a screen capture of the amount it said to pay (£40) and it shows the same penalty charge notice number as on the photo I posted earlier in this thread of the original paper penalty charge notice I received.
OK, fine, but this is rather strange, because the CEO's PCN records would be loaded direct to their IT system, as I doubt they are manually entered.

So if you now go in and enquire of that PCN, it should show it as paid.

Can you please post their letter of rejection, please.

Re: PCN: Contravention Code 27: Parked in a special enforcement area
« Reply #19 on: »
So you didn't do a screen capture of the amount demanded then ?
The £40 represents the 50% discount from a lower penalty parking PCN of £80.

Are you sure you haven't paid somebody else's PCN ?

Look above, I already posted a screen capture of the amount it said to pay (£40) and it shows the same penalty charge notice number as on the photo I posted earlier in this thread of the original paper penalty charge notice I received.
OK, fine, but this is rather strange, because the CEO's PCN records would be loaded direct to their IT system, as I doubt they are manually entered.

So if you now go in and enquire of that PCN, it should show it as paid.

Can you please post their letter of rejection, please.

Yes, it says PCN complete, there's no way it's letting me pay anything now. I've pasted the emailed letter of rejection:

Traffic Management Act 2004 RE: Informal Challenge for Penalty Charge Notice (PCN): AG46954063

Thank you for your correspondence received on 02/12/2024 in which you challenged the above PCN that was issued for the following contravention:

Contravention Date and Time: 16/11/2024 at 13:20 Vehicle Registration: FL07BJF Location: LONG LANE

Contravention: Parked in a special enforcement area adjacent to a footway, cycle track or verge lowered to meet the level of the carriageway.

We have carefully considered the evidence you have supplied and decided not to cancel your PCN. The Civil Enforcement Officer (CEO) observed your vehicle parked adjacent to a dropped footway. The Traffic Management Act (PCN) 2004 allows for enforcement action (issue of a PCN) to be taken when a vehicle is parked adjacent to a dropped footway. This covers any dropped footway including those which allow vehicles to cross the footway, to gain access from or to a property and supported by photographic evidence. There is no requirement for a dropped kerb restriction to be signed or marked, as motorists are advised of the restriction in the rule 243 of the Highway Code, a publication to which they should have due regard. A vehicle does not have to be fully obstructing the dropped kerb to be committing a parking contravention. If any part of the vehicle is physically over the point where the footway meets the carriageway, this is considered a contravention. Please be advised that a code 27 contravention is an instant issue offence and there is no set observation period. If the CEO witnesses a stationary vehicle it is deemed to be parked and observed committing the contravention, therefore a PCN will be issued as in this instance. Although you may feel that this dropped kerb is obsolete this does not allow you to park obstructing it, regardless of the location of the adjacent wall or lack of corelating crossing points. Please be advised, parking across a dropped kerb may prevent residents and businesses from getting their vehicles in or out of their driveways. It could also prevent less mobile individuals, and those with pushchairs, from crossing the road safely. Whilst I appreciate what you have stated regretfully this does not justify the cancelation of the PCN.

What happens next? Because we have rejected your representations, we require you to choose one of the two options outlined immediately below:

- Pay within 14 days of the date of this letter at the 50% discounted amount of £65.00 and the case will be closed (see the How to Pay section at the end of this letter).

OR - Pay within 28 days of the date of this letter at the full amount of £130.00 and the case will be closed.

If you do not agree with our decision, you should: - Wait to receive the Notice to Owner (NtO). This is a statutory notice which will be served upon the owner / registered keeper of the vehicle following the expiry of 28 days from the date of this response.

- Once the Notice to Owner has been issued, the owner/registered keeper will have a statutory right to make a formal representation against the PCN. The Council has a statutory duty to consider all formal representations received and also to respond within the statutory timescales.

- If you are the owner/registered keeper of the vehicle and are intending to make a formal representation, you should not pay the PCN at this stage. If the registered keeper does make a formal representation then:

- The Council will investigate the formal representation and respond to him or her within 56 days from the date of receipt.

- If the representation is rejected thereafter, the Council will provide details in their response of the next stage in the appeal process, which is an appeal to the Independent Parking Adjudicator. We would also confirm that appeals to the Parking Adjudicator must be made in writing within 28 days from the date of service of the formal notice of rejection of representations.

- If the formal representation is rejected, the full amount of the penalty charge would be payable.

How to Pay?

- By phone - please dial 0208 359 7446, then press option 1

- By post - write the PCN (AG) number and vehicle registration on the back of the cheque or postal order and post it to: Barnet Parking Services, PO Box 197, Lowton Way, Hellaby, Sheffield, S98 1LW.

- Online - please visit the website at https://barnetocm.itsvc.co.uk/

Yours sincerely Authorised Officer Barnet Parking Services
« Last Edit: December 18, 2024, 06:37:35 pm by Merlin5 »

Re: PCN: Contravention Code 27: Parked in a special enforcement area
« Reply #20 on: »
A glitch at their end is not your problem.

Take a screenshot of the PCN status.

Re: PCN: Contravention Code 27: Parked in a special enforcement area
« Reply #21 on: »
A glitch at their end is not your problem.

Take a screenshot of the PCN status.

Thanks, yeah I've got four screenshots of the barnet council pages, including my payment details on the £40 payment page, the payment successful page, and screenshots of pages that say 'Outstanding:£0.00','PCN is complete'and one page where when I clicked on 'Pay and Enter Card Details' a box pops up saying 'No PCN(s) to pay' and 'The PCN(s) listed are not payable'. I've also got an email payment receipt saying,

"Thank you for your payment to Barnet.

PCN Number: 46954063
Amount: £40.00
Date: 18.12.2024"

And there's a confirmation code on the email. The address that the email is from is keyivr.co.uk. It seems they're a company that deals with payments on behalf of barnet.

As it's their glitch, they can't ask me for money or say I haven't paid the PCN  yet, is that right?

Re: PCN: Contravention Code 27: Parked in a special enforcement area
« Reply #22 on: »
Well, they could ask you for more money, but it would be unlawful. If they did, then obviously you'd want to raise an official complaint, and also take them to the adjudicators.

Re: PCN: Contravention Code 27: Parked in a special enforcement area
« Reply #23 on: »
Well, they could ask you for more money, but it would be unlawful. If they did, then obviously you'd want to raise an official complaint, and also take them to the adjudicators.

Yeah I would definitely raise a complaint.

Could you elaborate on unlawful regarding asking for more money. Hopefully it won't happen but worst case scenario, if for instance they said to me something like "there was an error on the payment page but our original PCN states £65 and therefore it must be paid", would the law not uphold the amount on the original PCN? Or would the law stand in my favour saying that I had made payment on time and since there was no way I was able to pay more than £40 that it is Barnet council's loss?

Re: PCN: Contravention Code 27: Parked in a special enforcement area
« Reply #24 on: »
I have no experience of the scenario you describe, but hopefully others can comment.

Re: PCN: Contravention Code 27: Parked in a special enforcement area
« Reply #25 on: »
And how would they pursue you for any 'missing' penalty?

IMO, procedurally only by issuing a Charge Cert.

And as this is a parking contravention the following grounds apply in a Witness Statement:

(d)that he has paid the penalty charge to which the charge certificate relates.

And where these grounds apply:

'the enforcement authority shall refer the case to the adjudicator who may give such directions as he considers appropriate and the parties shall comply with those directions.'

Re: PCN: Contravention Code 27: Parked in a special enforcement area
« Reply #26 on: »
And how would they pursue you for any 'missing' penalty?

IMO, procedurally only by issuing a Charge Cert.

And as this is a parking contravention the following grounds apply in a Witness Statement:

(d)that he has paid the penalty charge to which the charge certificate relates.

And where these grounds apply:

'the enforcement authority shall refer the case to the adjudicator who may give such directions as he considers appropriate and the parties shall comply with those directions.'

Thanks. If you're saying its probably unlikely they'd  bother with a charge certificate then I'm happy with that!