Free Traffic Legal Advice

So they could cancel the other two.

Surely this is not on:

"While you reference Code 19 in your letter, which relates to an expired permit being displayed, please note that contravention code 12s was correctly issued in this case as the vehicle had no valid virtual permit at the time, and nothing was displayed to suggest an expired permit was being relied upon."

Aren't the permits virtual? In which case an expired e-permit is the same in principle.

Has the author of this thread followed my advice re screenshots? Their website is a huge issue - soon to be exposed.

Hi all,

I got the response on the second pcn. A bit surprised as its different to the first one. It just shows how there is no standard decision/ responses. I am now waiting for the third to see what it will be.

‐----------
Thank you for your explanation regarding Penalty Charge Notice (PCN) JK17011213, issued under the Traffic
Management Act 2004 on Monday, 18 August 2025 at 13:28 to vehicle Grey Nissan BC23KSE, for contravention 12s
– Parked in a residents’ or shared use parking place or zone without a valid virtual permit or clearly displaying a
valid physical permit or voucher or pay and display ticket issued for that place where required, or without
payment of the parking charge, at Croxted Road. This PCN was issued by a Civil Enforcement Officer who
observed the vehicle for 4 minutes and 47 seconds and recorded in the notebook: “TIME PLATE: MON–FRI NOON–2PM
PERMIT HOLDERS HH HR OR PAY BY PHONE 020 7005 0055 QUOTING LOCATION 84785. NO VP NO DISREGARD
AND NO PAYMENT BY PHONE FOUND. DRIVER NOT SEEN.”
We have considered your challenge carefully and note your explanation that your resident permit had expired while you were
out of the country and that it was renewed immediately upon your return. You highlighted your continued history of paying for
a resident permit and outlined the difficulties caused by ongoing Thames Water works in the area, and the inconvenience this
has posed while caring for a young child.
We appreciate the context you provided and on this occasion, as a gesture of goodwill, we have decided to cancel PCN
JK17011213. However, we must advise you that PCNs JK16922827 and JK17011031 were correctly issued for the
same contravention and remain valid and payable.
Payment of the penalty charges for PCNs JK16922827 and JK17011031 can still be made at the discounted rate
of £80 each if received within 14 days from the date of this letter.
Yours sincerely
---------

You must post actual letters pl, not transcriptions. Pl see the READ THIS FIRST section at the top of the main forum page.

Are you the registered keeper of the car and are your DVLA details current?

If you are the registered keeper, then you would receive NTOs for each outstanding PCN.

If you carry on, then IMO pl either forget about your error in not renewing or relegate it to the end under mitigation. Failure to renew was yours and nobody else's. I don't say this in a harsh way, but the more your populate reps with these matters the more you give them the opportunity to waffle on about them and ignore your main points which can be put much more clearly than hitherto.

But if you're not the registered keeper then the matter would be out of your hands anyway at this time.