Free Traffic Legal Advice

Hi all,

I’m looking for some guidance regarding two Penalty Charge Notices (PCNs) issued by Transport for London (TfL) that I believe have been unfairly escalated. It’s not a parking ticket, the ticket is for performing a prohibited U-turn but I don’t know where would be a good place to ask so I send it here.

I have updated my address for my driving licence that how other parking PCN find me but I didn’t update address for my V5C. I guess that will be the reason that why I haven’t receive any letter.


Current Status PCN 1:

On **13 May 2025**, I received my **first and only letter** regarding this PCN — a letter from **Bristow & Sutor** stating that a **Warrant of Control** has been issued and enforcement has started.

When I checked online, this PCN is first made on 11-11-2024 .

- **Contravention**: Performing a prohibited U-turn
- **Location**: Christchurch Road N-BND JW Merantun Way SW19
- **Date/Time**: 11 November 2024 at 16:07

It indeed have a prohibited U-turn but I think my wife didn’t notice that.

According to TfL’s status history I found online:

- 21 Mar 2025: Exported to Enforcement Agent
- 30 Jan 2025: Order for Recovery issued
- 30 Dec 2024: Charge Certificate issued
- 21 Nov 2024: PCN batched

I never received any previous correspondence (original PCN, Notice to Owner, Charge Certificate, or Order for Recovery). This is the **first time I'm hearing about this case**, so I never had a chance to appeal or pay the reduced or standard amount.

Current Status PCN 2:

When I check other PCN for my vehicle from Tfl website, there are other PCNS at the same place(performing a prohibited U-turn) on 14 March 2025 at 11:42.

Current Status:

- Outstanding amount: £240
- Status: Charge Certificate Batched

Again, I **never received any letters** regarding this second PCN. I only found out about it when I checked online after receiving the enforcement notice for PCN 1. The second one still have a chance to challenge.

I accept that I committed the contravention (prohibited U-turn).

However, it feels deeply unfair to be expected to pay the **maximum penalties** (£325 and £240) **without receiving any prior notices** for either PCN.

I was given no opportunity to appeal or pay the discounted rate.

The first I heard about PCN 1 was a **Warrant of Control** letter dated **1 May 2025**, received **13 May 2025**.


What should I do right now for the first one and second one? Should I contact TfL or Bristow & Sutor directly first or pay them as soon as possible?

Any advice or similar experiences would be hugely appreciated. Thank you!

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Thank you for your advice. I've now updated my V5C address online.

Regarding the second PCN issued on 14 March 2025, I noticed that the only available option is to pay the full £240. I don't see any way to challenge or appeal it at this stage. Should I wait until it reaches the 'Order for Recovery' stage before taking further action?Would it be advisable to contact TfL now to explain my situation and inquire if they can reduce the penalty to the original amount?

As for the first PCN, I received an enforcement letter yesterday demanding payment of £325(as attached). Do you mean I should pay it now and then I could submit a Statutory Declaration (PE3 Form) after making this payment?

Any guidance you can provide would be greatly appreciated.

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