Free Traffic Legal Advice

Sent: Sunday, March 17, 2024 5:00 PM
To: Parking and Traffic Enforcement <parkingandtrafficenforcement@redbridge.gov.uk>
Subject: Representations against PCN AF98203157 not allowed online before 28 days period

Dear London Borough of Redbridge,

I have attempted to make representations against PCN AF98203157 which was deemed served on 19 February 2024, and by my calculation the last day of the 28 day period is 17 March 2024 i.e. today. However the council website at https://my.redbridge.gov.uk/ParkingPCN/Review wrongly tells me that the only option is to pay the outstanding balance of £195 and that the period when I could contest this PCN has expired. (Timestamped Screenshots attached)

I therefore challenge the PCN for two reasons: firstly the penalty demanded exceeds the amount due in the circumstances of the case, as the penalty cannot be increased to £195 before 18 March 2024. Secondly where the penalty charge notice provides for representations to be submitted on the council website, it is a procedural impropriety to prevent a motorist from submitting representations online before the end of the statutory 28 day period.

Yours faithfully,
Full name
Full address

From: Parking and Traffic Enforcement <parkingandtrafficenforcement@redbridge.gov.uk>
Date: Mon, 18 Mar 2024 at 08:47
Subject: RE: Representations against PCN AF98203157 not allowed online before 28 days period
To: me

Good Morning,

Thank you for your email.

Please could you advise if the Penalty Charge Notice was received?

Regards,
Shals

Business Administrator
Parking Management
London Borough of Redbridge

From: Highways Parking & Transportation <icw.highways@redbridge.gov.uk>
Date: Mon, 18 Mar 2024 at 15:19
Subject: Enquiry (ref: 21477746)
To: me


Date: 18 March 2024
 
Dear P** ***
 
Your case reference:  21477746
 
In response to your enquiry received on 17 March 2024 regarding PCN AF98203157.
 
I have liaised with the Parking team who have looked into your enquiry.
 
Our Parking records show that a Penalty Charge Notice was issued on the 15th February 2024 for entering and stopping in a box junction when prohibited on the 10th February 2024 at Horns Road.

As no payment was received for the notice, after the 28 days for payment had expired and no further correspondence were received, the Parking then issued a Charge Certificate on the 15th March 2024, informing you that the debt remained outstanding, increasing the amount to £195.00 as a 50% surcharge had been added.

The notice is now at the stage where a Charge Certificate has been issued. Once a Charge Certificate has been issued and/or subsequent notices, these are payment only notices. We are able to accept a late representation for the issue of the Notice, there is no guarantee that if the notice is rejected that the discounted amount will be awarded (as a Charge Certificate has been issued). However the 50% surcharge will be removed.

You can submit your appeal via email to parkingandtrafficenforcement@redbridge.gov.uk
You will need to supply the PCN number and the VRM so that we can submit your representation on your behalf.
 
I trust the above is of assistance.
 
Yours sincerely

Gurp**** K****
Resolution Officer
London Borough of Redbridge

Dear London Borough of Redbridge,

I received the Penalty Charge Notice (PCN) with the reference number AF98203157.

I reviewed the screenshots I attached in my email yesterday, dated 16-Mar-2024 and 17-Mar-2024. I noticed that the status of this PCN is now "Charge Certificate Posted." Additionally, the resolution officer informed me today that the council issued a Charge Certificate on 15-March-2024 in response to my complaint about this PCN.

Given this new information, I kindly request that you cancel the Charge Certificate issued for this PCN. In my case, it cannot be issued before 18-Mar-2024.

Yours sincerely,

Full Name
Full Address