Author Topic: Redbridge Council PCN for Wrong Car 1 Hour Free Parking  (Read 1994 times)

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Re: Redbridge Council PCN for Wrong Car 1 Hour Free Parking
« Reply #15 on: »
You've probably found the cases I've posted where adjudicators have said a contravention of not paying for something that is free is a nonsense.

We'd like to think that making an honest mistake with a pay by phone session that has no adverse affect on the council would be a shoo-in for a first time PCN cancellation but more councils are turning down this opportunity to show what nice people they are, hence the pursuit of other avenues as secondary measures.
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Re: Redbridge Council PCN for Wrong Car 1 Hour Free Parking
« Reply #16 on: »
Totally agree - sadly from my previous experience, Redbridge aren't ones to back down or offer good will.

Thank you, I've seen a number of cases where the Adjudicator has allowed the appeal on the basis that the parking is free for the first hour - but then theres many other threads with the same contravention but no conclusion so its hard to judge as to whether an Adjudicator will allow an appeal (I know it will come to that as Redbridge will sent their "we've considered your points. The PCN was issued correctly" at both the informal challenge and NTO stage.
« Last Edit: May 29, 2025, 05:06:53 pm by rsg444 »

Re: Redbridge Council PCN for Wrong Car 1 Hour Free Parking
« Reply #17 on: »
Hi HCA and Stamford Man, does the Purple Sign that I have uploaded help my challenge? Many thanks.

Re: Redbridge Council PCN for Wrong Car 1 Hour Free Parking
« Reply #18 on: »
What purple sign?

« Last Edit: June 03, 2025, 10:36:54 am by rsg444 »

Re: Redbridge Council PCN for Wrong Car 1 Hour Free Parking
« Reply #20 on: »
Scratching my head as to where I got purple from...but its the sign that is under the main sign plate at the location where my wife parked the car.

Re: Redbridge Council PCN for Wrong Car 1 Hour Free Parking
« Reply #21 on: »
Dear Redbridge,

I am requesting cancellation of the PCN owing to an honest mistake in selecting the car VRM on the RingGo app, and also make two other points, both of which are that the contravention did not in any case occur.

My wife and I have two Volkswagen cars, and on this occasion my wife accidentally selected VRM xxxx (which was parked at xxxx at the time) instead of VRM xxxxx. As both cars are VWs this made it easier to make this error on the app, but it was an honest one that has had no detrimental effect on the council.

I enclose the RingGo receipt showing a parking session was taken out.

The parking session was in any case for the free one hour parking, and as the contravention is parked without paying the parking charge, this cannot have occurred as you can't pay for something that is free! My wife had an appointment at xxx and parked and left within the free hour. We have dash cam footage to show this.

I am also puzzled by the contravention code 11b - b is a suffix for business bay, and this wasn't such a bay, so again this contravention did not occur.

I hope you agree this adds up to reasons for cancelling the PCN on this occasion and look forward to your positive reply.
« Last Edit: June 03, 2025, 11:00:49 am by stamfordman »

Re: Redbridge Council PCN for Wrong Car 1 Hour Free Parking
« Reply #22 on: »
Thank you so much. I'll send this out today using their online challenge form.

Re: Redbridge Council PCN for Wrong Car 1 Hour Free Parking
« Reply #23 on: »
I've edited a few things. 
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Re: Redbridge Council PCN for Wrong Car 1 Hour Free Parking
« Reply #24 on: »
Thanks, I'll be in touch when they reject  ;)

Re: Redbridge Council PCN for Wrong Car 1 Hour Free Parking
« Reply #25 on: »
So an update, as expected Redbridge rejected. Rather than upload a picture of their letter, I have copied the content of the letter which is below. I will be grateful for any advice with how to proceed with this:

Dear Sir/Madam,

Penalty Charge Notice (PCN): AF10290791

Vehicle Registration: GN20ZRC

Thank you for your letter regarding the above Penalty Charge Notice, the content of which is noted.
However, I agree with our earlier observations, and remain satisfied that the notice was issued correctly.

The PCN was issued because the vehicle was parked unattended, in an area where a parking session must be obtained via the RingGo system, this is either over the phone or via the app.
While we understand the mistake made in selecting the vehicle registration number on the RingGo app, it remains the responsibility of the driver to ensure the correct details are entered. Additionally, the contravention code 11b applies to the specific circumstances of the violation, regardless of the bay type.

Whilst I note the circumstances you have outlined; this does not warrant the cancellation of the PCN.
On this basis the Penalty Charge must be paid, if paid within fourteen days from the date on this letter the reduced rate of £55.00 will be accepted. After this point the full charge of £110.00 will become due.

Please be advised that no further correspondence received by this department will stop this PCN from progressing. If you wish to appeal this decision you must wait for a Notice to Owner to be sent to the registered keeper of the vehicle at the full charge of £110.00. Once this has been received you will be required to follow the instructions given to make a formal representation against the Notice.
Should your representation be rejected you will be sent a form to appeal to the Independent Adjudicator, whose decision is final.

Yours faithfully,

Parking & Traffic Enforcement

Re: Redbridge Council PCN for Wrong Car 1 Hour Free Parking
« Reply #26 on: »
Is it worth waiting for the NTO for this? Is the response adequate - they don't really explain the use of "b".

Many thanks.

Re: Redbridge Council PCN for Wrong Car 1 Hour Free Parking
« Reply #27 on: »
"Additionally, the contravention code 11b applies to the specific circumstances of the violation, regardless of the bay type."

They are saying yes we missed up the contravention suffix but it's still a code 11.

They are also vulnerable on the not paying for a free session in my view.

You could also raise government fairness guidance:

Under general principles of public law, authorities have a duty to act fairly and proportionately and are encouraged to exercise discretion sensibly and reasonably and with due regard to the public interest. Failure to act in accordance with the general principles of public law may lead to a claim for a decision to be judicially reviewed.

....

They should approach the exercise of discretion objectively and without regard to any financial interest in the penalty or decisions that may have been taken at an earlier stage in proceedings.

This is one where if you do take it to the tribunal it will depend on the adjudicator. It shouldn't be like that but there are increasing divisions among adjudicators on several contraventions and locations.

Re: Redbridge Council PCN for Wrong Car 1 Hour Free Parking
« Reply #28 on: »
On its own, this cannot be deciphered:

32(4): Where a vehicle, when first placed in a Parking Space, is exempt from payment of any Parking Charge by
virtue of the provisions of Articles 11(1)-11(5) or 11(7)-11(10) and continues to wait in that Parking
Space otherwise than in accordance with those provisions, the Parking Charge shall be treated as having
been incurred and to be payable at the time when the vehicle ceased to wait by virtue of those
provisions and all the provisions of this Order shall then apply accordingly.

Do you have a link to this Order?


'..exempt from payment of the Parking Charge'. What does this mean? No-one is exempt according to the sign, a tariff of £0 is not an exemption, it's a zero rate(to use the VAT analogy). But the above cannot be resolved without sight of the Order's other provisions.