Author Topic: Redbridge Council, Parked without payment, George Lane,  (Read 124 times)

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Redbridge Council, Parked without payment, George Lane,
« on: »
The driver of the vehicle paid for the parking ticket using the RingGo app, but unfortunately selected the incorrect vehicle registration when making the payment. The parking fee was still paid in full, which makes this penalty extremely unfair and disproportionate.

Given that payment was made for the parking session, I would like to know whether there is any way to contest this notice, as it appears to be an honest mistake rather than an attempt to avoid payment.
<br> PCN Front <br>


<br> PCN back <br>


<br> Evidence of payment<br>


<br> Evidence of multiple cars in the Ringo Account<br>


<br>
Council Photos <br>








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« Last Edit: May 23, 2026, 09:29:28 pm by flash2005 »

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Re: Redbridge Council, Parked without payment, George Lane,
« Reply #1 on: »
You need to use another hosting site; the one you used no longer covers the UK

So how incorrect was the entered reg number ? You can argue on 'O' and '0' (zero), because the official font for number plates has no zero character, the letter O is used. If it was for a totally different registration, then it is mitigation, I'm afraid, despite full payment being made. London councils and TfL between them are collecting well over £600 million a year from PCN penalties. So they're not going to stop the money rolling in.

Re: Redbridge Council, Parked without payment, George Lane,
« Reply #2 on: »
You need to use another hosting site; the one you used no longer covers the UK

So how incorrect was the entered reg number ? You can argue on 'O' and '0' (zero), because the official font for number plates has no zero character, the letter O is used. If it was for a totally different registration, then it is mitigation, I'm afraid, despite full payment being made. London councils and TfL between them are collecting well over £600 million a year from PCN penalties. So they're not going to stop the money rolling in.
It is for another car, the number plates are very similar though.  Is there any mistake in the PCN that can be exploited ?  The payment was paid, but another car was selected by mistake in the Ringo app.

Re: Redbridge Council, Parked without payment, George Lane,
« Reply #3 on: »
There may be an error in the PCN or on the Redbridge website relate to payments for PCNs, but we await your PCN post on a different hosting site. 'Hippocrates' is good on this aspect, so hopefully he will post soon.

Re: Redbridge Council, Parked without payment, George Lane,
« Reply #4 on: »
There may be an error in the PCN or on the Redbridge website relate to payments for PCNs, but we await your PCN post on a different hosting site. 'Hippocrates' is good on this aspect, so hopefully he will post soon.
Please check now, do the images appear properly ?

Re: Redbridge Council, Parked without payment, George Lane,
« Reply #5 on: »
There may be an error in the PCN or on the Redbridge website relate to payments for PCNs, but we await your PCN post on a different hosting site. 'Hippocrates' is good on this aspect, so hopefully he will post soon.
Please check now, do the images appear properly ?
Yes.

Re: Redbridge Council, Parked without payment, George Lane,
« Reply #6 on: »
Fewer councils now offer first time discretion for pay by phone errors and Redbridge has become a hardliner.

What they'll say is payment must be made for the correct VRM according to their traffic order.

However, some adjudicators take the view that the contravention parked without paying did not occur and instead Redbridge should have issued a parked without a valid session.

This is compounded by the council receiving full payment anyway.

Authorities also have a duty to act fairly but this is routinely ignored and is not a ground the tribunal can consider.

But a lot of cases we see in Redbridge are errors in the first hour, when parking is free - then the notion you can pay for something free is ridiculed by some adjudicators. In your case you paid for the second hour so if the council does not use discretion you are likely to lose.
« Last Edit: May 24, 2026, 10:41:41 am by stamfordman »

Re: Redbridge Council, Parked without payment, George Lane,
« Reply #7 on: »
Is any member able to help with this please ?

Re: Redbridge Council, Parked without payment, George Lane,
« Reply #8 on: »
Is any member able to help with this please ?

There is an issue with the PCN which uses the old 2007 legislation re "served" rather than "occurred". I will dig out my skeleton argument. It is worth using as they may well mess up their reply or fail to consider.

The PCN

This states the old 2007 wording re served rather than “occurred” as provided at Schedule 2 of The Civil Enforcement of Road Traffic Contraventions (Approved Devices, Charging Guidelines and General Provisions) (England) Regulations 2022

Particulars to be included in a penalty charge notice given under regulation 9

2.  The information to be included in a penalty charge notice served under regulation 9 is—
(a)the date on which the notice is served,
(b)the regulatory matters,
(c)the grounds on which the civil enforcement officer issuing the notice believes that a penalty charge is payable,
(d)that the penalty charge must be paid within the period of 28 days beginning with the date on which the alleged contravention occurred,
(e)that if the penalty charge is paid no later than the applicable date, the penalty charge will be reduced by the amount of any applicable discount, and
(f)that if the penalty charge is not paid within the period of 28 days referred to in sub-paragraph (d), a notice to owner may be served by the enforcement authority on the owner of the vehicle.

Further, I do not believe the meaning of the highlighted part is sufficiently expressed on the PCN as provided at Part 2 para. 3 of The Civil Enforcement of Road Traffic Contraventions (Representations and Appeals) (England) Regulations 2022
3.—(1) A regulation 9 penalty charge notice must include the following information—

(a)that a person on whom a notice to owner is served may, in accordance with these Regulations, make representations to the enforcement authority against the penalty charge and, if those representations are rejected, appeal to an adjudicator;

(b)that if, before a notice to owner is served, representations against the penalty charge are received at such address as may be specified in the notice for the purpose those representations will be considered by the enforcement authority;

(c)that if a notice to owner is served despite the representations mentioned in sub-paragraph (b), representations against the penalty charge must be made to the enforcement authority in the form and manner and at the time specified in the notice to owner.


« Last Edit: May 28, 2026, 07:24:50 pm by Hippocrates »
@Incandescent!

I AM ABLE TO TAKE ON MORE CASES AS A REPRESENTATIVE AT THE LONDON TRIBUNALS. I HATE RETIREMENT.


If you do not challenge, you join "The Mugged Club".

cp8759 and mrmustard are true geniuses. I know my place in the hierarchy of The Three Musketeers. 😊 "The Clinician", "The Gentleman" and "The Showman"

There are "known knowns" which we may never have wished to know. This applies to them. But in the field the idea that there are also "unknown unknowns" doesn't apply as they hide in the aleatoric lottery. I know this is true and need to be prepared knowing the "unknown unknowns" may well apply.

To Socrates from "Hippocrates"
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Re: Redbridge Council, Parked without payment, George Lane,
« Reply #9 on: »
@Hippocrates
@stamfordman

I have drafted an appeal below.  Please review and provide feedback

Formal Representation Against PCN – Redbridge Council

Dear Sir/Madam,

I wish to make formal representations against the above Penalty Charge Notice.

The alleged contravention did not occur. The parking charge for the vehicle was in fact paid via the RingGo app for the relevant parking session and location. Unfortunately, an honest and inadvertent error was made when entering the vehicle registration number within the application, resulting in payment being linked to an incorrect registration.

Importantly, the council suffered no financial loss whatsoever, as the appropriate parking fee was paid in full for the relevant period. This was clearly a genuine keying error and not an attempt to avoid payment. In these circumstances, enforcing a penalty charge of £110 is wholly disproportionate and contrary to the principles of fairness and reasonable public administration.

I would respectfully ask the council to exercise discretion and cancel the PCN on this occasion.

Further, I note that the PCN appears to contain procedural defects and may not comply with the requirements of the applicable legislation.

The PCN states:

“The Penalty Charge of £110 must be paid no later than the last day of the period of 28 days beginning with the date on which the PCN was served.”

However, Schedule 2 paragraph 2(d) of The Civil Enforcement of Road Traffic Contraventions (Approved Devices, Charging Guidelines and General Provisions) (England) Regulations 2022 requires a Regulation 9 PCN to state:

“that the penalty charge must be paid within the period of 28 days beginning with the date on which the alleged contravention occurred”.

The PCN therefore appears to rely on outdated wording derived from the superseded 2007 regulations by referring to the date the notice was “served” rather than the date the alleged contravention “occurred”.

In addition, the PCN does not appear to adequately convey the information required under Regulation 3 of The Civil Enforcement of Road Traffic Contraventions (Representations and Appeals) (England) Regulations 2022, specifically regarding the recipient’s right to make representations before a Notice to Owner is served and the council’s duty to consider those representations.

Accordingly, I submit that the PCN is non-compliant and unenforceable.

Should the council nevertheless decide not to cancel the PCN, please treat this letter as a request for:

1. A full copy of the relevant Traffic Management Order relied upon;
2. Copies of all CEO notes and photographs;
3. Confirmation that the council has properly considered exercising discretion in light of the payment having been made.

I look forward to your confirmation that this PCN has been cancelled.

Yours faithfully,
« Last Edit: May 28, 2026, 07:35:25 pm by flash2005 »

Re: Redbridge Council, Parked without payment, George Lane,
« Reply #10 on: »
 ;D
@Incandescent!

I AM ABLE TO TAKE ON MORE CASES AS A REPRESENTATIVE AT THE LONDON TRIBUNALS. I HATE RETIREMENT.


If you do not challenge, you join "The Mugged Club".

cp8759 and mrmustard are true geniuses. I know my place in the hierarchy of The Three Musketeers. 😊 "The Clinician", "The Gentleman" and "The Showman"

There are "known knowns" which we may never have wished to know. This applies to them. But in the field the idea that there are also "unknown unknowns" doesn't apply as they hide in the aleatoric lottery. I know this is true and need to be prepared knowing the "unknown unknowns" may well apply.

To Socrates from "Hippocrates"

Re: Redbridge Council, Parked without payment, George Lane,
« Reply #11 on: »
;D
Does this mean this is good to go  and submit the challenge ?

Re: Redbridge Council, Parked without payment, George Lane,
« Reply #12 on: »
I have submitted the challenge today to Redbridge.
Many thanks @Hippocrates