Author Topic: Red route ticket issued by post to old address  (Read 2018 times)

0 Members and 15 Guests are viewing this topic.

Re: Red route ticket issued by post to old address
« Reply #15 on: »
I did request for full refund on 29/01/25 but not received anything instead they sent it to tribunal
Please see the letter I sent and the response I received and advise.


There are no dates on these communications?

Is this yr letter of 29/1/25?

What is the date of their response?

Re: Red route ticket issued by post to old address
« Reply #16 on: »
You wouldn't get a 'full refund' if your TEC grounds were 'made reps but did ot receive response'. As TEC's revoking orders make clear, 'this does not cancel the PCN'.

Will you please just get back on track. By virtue of the adjudicator's decision you are due the refund whose components Enceladus has set out.

Get on with it.

Sorry to be blunt, but this is a out now in the context of the adjudicator's decision.

Re: Red route ticket issued by post to old address
« Reply #17 on: »
PCN Ticket, your position is now quite straightforward. The TEC order from 08 October revoked the Order for Recovery and cancelled the Charge Certificate. That means TfL should not have retained any enforcement fees or surcharges. The £420 paid to the bailiffs, the £80 surcharge, and the £9 TEC fee, totalling £509, are all recoverable.

You have paid the £160 PCN following the tribunal’s decision, so that part is done. The tribunal does not override the TEC order and cannot authorise TfL to keep sums beyond the PCN itself. That is now settled.

Your next step is to write to TfL, refer to the TEC order, and request a refund of £509 within 14 days. If they do not respond or refuse, you are entitled to bring a money claim in the county court for restitution of the unlawfully retained charges. You may also raise a complaint through their complaints process and escalate to the Local Government Ombudsman if needed, but the small claim is the most direct and effective route.

You are in a strong position. Best to now act on it.

Re: Red route ticket issued by post to old address
« Reply #18 on: »
I sent this on their website on 29/0/25 and they replied on 07/05/25
Please see the witness statement which was sent to TEC and the person who filled it in for me tick the wrong box.

[ Guests cannot view attachments ]
« Last Edit: July 05, 2025, 10:41:00 am by PCN ticket »

Re: Red route ticket issued by post to old address
« Reply #19 on: »
Sorry, but who cares?

The court has decided and the adjudicator has confirmed that it does lie with him to look behind the revocation order. Neither can TfL and neither should you.

Where you are now starts with the adjudicator's decision as I put in my draft.

Get on with it.

Re: Red route ticket issued by post to old address
« Reply #20 on: »
Ok thank you I will write to TfL again to request refunds.

Re: Red route ticket issued by post to old address
« Reply #21 on: »
IMO,

On *** I paid £*** to **** acting on behalf of TfL in the case of PCN ******.

On *** the Traffic Enforcement Centre issued an order revoking the Order for Recovery and directing the authority to cancel the Charge Certificate. Ordinarily this required TfL to refund all payments i.e. the sum of £****, however, because of the grounds accepted by TEC TfL were obliged to refer the matter to the adjudicator for their directions. In the event these were that the matter should be heard as an appeal.

On *** the adjudicator determined that the appeal was not allowed and that the penalty charge (and this charge alone) was payable.

TfL are now required to refund the sum of £**** comprising the following:

*******

As a matter of principle and fairness, the authority should act within the same period allowed by the adjudicator for me to 'pay' the penalty, namely within 28 days of the date of the decision(25 June). By my calculation, I therefore expect the refund to be made no later than 23 July. Payment details are as follows:

***********


Re: Red route ticket issued by post to old address
« Reply #22 on: »
Hi all,

I received a response from TfL but this is not making any sense, only refunding me £89.
I attach the letter below
https://ibb.co/jvbYyBwm

Re: Red route ticket issued by post to old address
« Reply #23 on: »
The adjudicator decided to refuse your representations which you had submitted to TfL but didn't get a letter of rejection. So you have received back the CC charge, (50% of the PCN penalty) and the TEC registration charge, (£10). The regulations allow adjudicators to decide on a representation in these circumstances without there being a hearing.

Re: Red route ticket issued by post to old address
« Reply #24 on: »
Did you already receive back the bailiff fees?

Re: Red route ticket issued by post to old address
« Reply #25 on: »
Did you already receive back the bailiff fees?
Sorry, my last post didn't mention those, which should also have been refunded, because cancellation of the Order for Recovery means bailiff action is nullified, as there is now nothing for them to recover, and any payments made are refundable

Re: Red route ticket issued by post to old address
« Reply #26 on: »
The bailiff fees are:
£75  = Bailiff (enforcement agent) Compliance Stage Fee = Notice of Enforcement
£235 = Bailiff Enforcement Stage Fee = Bailiff Visit
£110 = Bailiff Sale Stage Fee
£420 = Total bailiff charges

TFL should have instructed their agents, Marston, to refund the £420 or refunded it themselves, that's in addition to the £89. Have you heard anything from Marston?

Re: Red route ticket issued by post to old address
« Reply #27 on: »
I have not received any payment from the bailiffs and TfL yet to make payment of £89

Re: Red route ticket issued by post to old address
« Reply #28 on: »
I have sent them requesting a final complaint review before sending to ombudsman, anything else anyone can suggest
Thanks

Re: Red route ticket issued by post to old address
« Reply #29 on: »
I have not received any payment from the bailiffs and TfL yet to make payment of £89

Should the OP either have approached Marston directly for a refund of their fees, or should he have told TFL to instruct Marston to refund?