3. Received a TFL Charge Certificate but did not receive a Notice of Rejection
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Received a TFL Charge Certificate but did not receive a Notice of Rejection
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Hi all,

I’m looking for some advice regarding a TfL Penalty Charge Notice. I received a PCN from TfL a while back, I submitted an appeal through their website within the time limit.

When I log into the TfL portal, it clearly shows that my appeal was received. However, I never received a Notice of Rejection from them.

Instead, I’ve now been sent a Charge Certificate, increasing the penalty by 50%.

From my understanding (and talking to Chat GPT  ;D ), once I get the Order for Recovery, I’ll be able to submit a statutory declaration (TE9 form) stating that I made representations but never got a Notice of Rejection.

I’ve kept evidence:

A screenshot from TfL’s site showing “appeal received.”


My questions are:

I received the Charge Certificate today, Chat GPT says to wait for the order of recovery, is this correct or should i make efforts to resolve this before then?

Will the statutory declaration definitely be accepted if I file it correctly and on time?

I've seen some info saying that i need a witness when filling out the TE9 form, is this true?

When it resets, will the penalty go back to the full amount (not the discounted amount I would’ve paid if I’d received the rejection)?

Has anyone had success in asking TfL to re-offer the discount in situations like this?



Any guidance would be much appreciated.

Thanks in advance!
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Re: Received a TFL Charge Certificate but did not receive a Notice of Rejection
« Reply #1 on: »
I received the Charge Certificate today, Chat GPT says to wait for the order of recovery, is this correct or should i make efforts to resolve this before then? It's correct in principle*.

Will the statutory declaration definitely be accepted if I file it correctly and on time? Yes.

I've seen some info saying that i need a witness when filling out the TE9 form, is this true? Who knows, we don't know the contravention and therefore the relevant legislation e.g. parking requires a Witness Statement which only you need to complete whereas moving traffic requires a Statutory Declaration which needs witnessing etc.

When it resets, will the penalty go back to the full amount (not the discounted amount I would’ve paid if I’d received the rejection)? It depends. TfL are required to refer the matter to the adjudicator but should also notify you when they receive the court's revocation order with which they should include a copy of the NOR and might re-offer the discount.

Has anyone had success in asking TfL to re-offer the discount in situations like this? See above.

*- if the NOR went astray then so could an Order for Recovery and if you're totally passive in this matter the next stage could be bailiffs! The solution is simple i.e. just keep checking TfL's website every 7-10 days and when the anount owed increases by £10, you know an OfR has been issued. Come back here when this happens or you actually receive an OfR.

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Re: Received a TFL Charge Certificate but did not receive a Notice of Rejection
« Reply #2 on: »
Quote from: H C Andersen on September 22, 2025, 02:28:58 pm
I received the Charge Certificate today, Chat GPT says to wait for the order of recovery, is this correct or should i make efforts to resolve this before then? It's correct in principle*.

Will the statutory declaration definitely be accepted if I file it correctly and on time? Yes.

I've seen some info saying that i need a witness when filling out the TE9 form, is this true? Who knows, we don't know the contravention and therefore the relevant legislation e.g. parking requires a Witness Statement which only you need to complete whereas moving traffic requires a Statutory Declaration which needs witnessing etc.

When it resets, will the penalty go back to the full amount (not the discounted amount I would’ve paid if I’d received the rejection)? It depends. TfL are required to refer the matter to the adjudicator but should also notify you when they receive the court's revocation order with which they should include a copy of the NOR and might re-offer the discount.

Has anyone had success in asking TfL to re-offer the discount in situations like this? See above.

*- if the NOR went astray then so could an Order for Recovery and if you're totally passive in this matter the next stage could be bailiffs! The solution is simple i.e. just keep checking TfL's website every 7-10 days and when the amount owed increases by £10 you'll know an OfR has been issued. Come back here when this happens or you actually receive an OfR.
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Re: Received a TFL Charge Certificate but did not receive a Notice of Rejection
« Reply #3 on: »
Sorry for the late reply, lots of great information. For reference the contravention was “Failing to drive in the direction shown by the arrow on a blue sign (proceeding in the wrong direction)”

Hope this helps!
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Re: Received a TFL Charge Certificate but did not receive a Notice of Rejection
« Reply #4 on: »
Quote from: andy_T on September 27, 2025, 11:50:55 am
Sorry for the late reply, lots of great information. For reference the contravention was “Failing to drive in the direction shown by the arrow on a blue sign (proceeding in the wrong direction)”

Hope this helps!
Well, not totally ! Please post up the documents, then we all know what we are dealing with. Only redact name and address. 
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Re: Received a TFL Charge Certificate but did not receive a Notice of Rejection
« Reply #5 on: »
On 25/07/2025 the above penalty charge notice was sent to you as the owner of vehicle registration mark ********* for the alleged contravention of Failing to drive in the direction shown by the arrow on a blue sign (proceeding in the wrong direction) that is in CAMDEN ROAD EASTBOUND JW CAMDEN STREET NWI on 11/07/2025 at 17:58 hrs.
The alleged contravention was seen and recorded by a camera and has been recorded on digital storage media.
You had 28 days to pay the penalty charge or to make representation as to why you believed it was not payable.
This charge certificate has been served because the penalty charge has not been paid before the end of the relevant period of 28 days beginning with one of the following:
1. No Representations were made in response to the penalty charge notice.
2. We issued a Notice of Rejection of representations made against the penalty charge and have not been informed of an appeal having been made to the adjudicator within the period which an appeal could have been made.
3. There has been an unsuccessful appeal against a notice of rejection.
As a result, the penalty charge has now increased by 50% to £240.00
If we do not receive the amount payable before the end of the period of 14 days beginning with the date on which the charge certificate is served, we may register the debt at the county court and issue an order for recovery. If the charge remains unpaid a warrant may be issued to the Enforcement Agents to recover the debt. We advise you to deal with this matter now, as you may also become liable for any additional county court and Enforcement Agent fees that apply.
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Re: Received a TFL Charge Certificate but did not receive a Notice of Rejection
« Reply #6 on: »
Rather than posting transcripts its better to post images, photos or scans, of documents. Just cover or otherwise redact your name and address. Please leave everything else visible.

Details on posting images can be found in the READ THIS FIRST - **BEFORE POSTING YOUR CASE!** sticky post at the top of this forum.

There's a handy forum guide for your circumstances. See here.
« Last Edit: September 29, 2025, 12:25:10 am by Enceladus »
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Re: Received a TFL Charge Certificate but did not receive a Notice of Rejection
« Reply #7 on: »
Quote from: Enceladus on September 29, 2025, 12:10:48 am
Rather than posting transcripts its better to post images, photos or scans, of documents. Just cover or otherwise redact your name and address. Please leave everything else visible.

Details on posting images can be found in the READ THIS FIRST - **BEFORE POSTING YOUR CASE!** sticky post at the top of this forum.

There's a handy forum guide for your circumstances. See here.
++++1  !!!!
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Re: Received a TFL Charge Certificate but did not receive a Notice of Rejection
« Reply #8 on: »
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Re: Received a TFL Charge Certificate but did not receive a Notice of Rejection
« Reply #9 on: »
OK, so the next stage is the Order for Recovery, which they can only serve after the 14 days for payment of the CC has expired, but it may not happen quickly, so you now need to be pro-active and check regularly with the Traffic Enforcement Centre whether the debt has been registered. I believe you can also check the PCN status on the TfL website, so when the sum owed increases by £10, (the TEC registration fee), you can submit a Statutory Declaration that you submitted reps but did not receive a letter of rejection. The form for the SD can be downloaded from the TEC website - Form PE 3
https://www.gov.uk/government/publications/form-pe3-challenge-an-unpaid-penalty-charge-notice

TfL will include this form when they send out the OfR

No doubt you have noticed the omission of the above process on their CC and the implication that by going to the "county court", there is the possibility of a CCJ.This is, needless to say, completely wrong.The legislation was carefully and deliberately written all those years ago (1991), to cut out county courts, and to set up the Traffic Enforcement Centre who essentially, are mere recorders of the debt, and by recording it, authorise councils to start collecting it. Until an OfR is served, the debt cannot be collected.
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Re: Received a TFL Charge Certificate but did not receive a Notice of Rejection
« Reply #10 on: »
So I checked last night and the fee went up by £10. Got home from work today and I have received the order of recovery. Just so I’m not mistaken, all I have to do now is fill out the PE3 form and send it off. And I believe I also have to do this in front of a solicitor is this true?
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Re: Received a TFL Charge Certificate but did not receive a Notice of Rejection
« Reply #11 on: »
It's free at a county court.
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Re: Received a TFL Charge Certificate but did not receive a Notice of Rejection
« Reply #12 on: »
Quote from: andy_T on October 23, 2025, 04:30:29 pm
So I checked last night and the fee went up by £10. Got home from work today and I have received the order of recovery. Just so I’m not mistaken, all I have to do now is fill out the PE3 form and send it off. And I believe I also have to do this in front of a solicitor is this true?
You can fill the details of the form in, but do NOT sign it until your witness is present. The "Applicant" is the council, not you. You are the "Respondent".
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Re: Received a TFL Charge Certificate but did not receive a Notice of Rejection
« Reply #13 on: »
Hi everyone. I sent the statutory declaration off on the 10th of November. I called up TEC on the day and they advised me i could send it on email. Apparently they didnt receive it as ive got a letter from bailiffs today. I spoke with TEC to address the issue, they assured me that they hadn’t received it but to send it again with a screenshot attached from the original email. Any advise? Im concerned that TEC wont be much help and the leeter from the bailiffs said to contact them by the 18th. I sent them over a message and got a automated reply saying agents were busy and would get back to me, still nothing, couldnt get through to anyone when i called either.
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Re: Received a TFL Charge Certificate but did not receive a Notice of Rejection
« Reply #14 on: »
Do you have a timed email shot you can send and certain it was transmitted to the right address?
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